Rated 4.0 out of 5 by 249
Rated 3.0 out of 5.0 by Tikki at Pateley Average 4 nights plus a training course
One week a month for the last five months, and some improvements noted, particularly in the food quality. I got a club biscuit on arrival (no choice for extra points or upgrade or anything). Staff remain very friendly, but If anything, overly familiar. Bathroom was dirty (around sink) on arrival. Room was noisy, even though I asked for a quiet one. Very accommodating when I asked to change room, but sadly, I was downgraded to a very small room with a badly ripped curtain. I would stay again though, because problems generally rectified quickly and the location is excellent with generally friendly staff.
Please clean your dining room chairs - the dust accumulation is quite staggering!!
In conference rooms, it would be much safer and more useful to have the projectors ceiling mounted. This isn't expensive but would avoid the extensive trip hazards and blinding lights for our poor tutor!
April 20, 2015
Rated 4.0 out of 5.0 by Kennyboy63 Clean and friendly hotel
Not the most modern Holiday Inn but more than made up for it with great staff & good food.
April 19, 2015
Rated 4.0 out of 5.0 by Crab1 Great service during minor refurb
Stayed one night on a bed, breakfast and dinner deal. Arrived to discover some refurbishment to the restaurant area so needed to take dinner in the bar which was ok as the hotel was quiet. Duty manager Luke Denton was superb in ensuring all went smoothly. Room very comfortable and hotel is in a good location.
April 10, 2015