Rated 5.0 out of 5.0 by Hawkeye61 Friendly staff and homely feel
Stayed at this location on business and was met with a warm welcome by very helpful staff. Clean rooms with all the normal extras to make you feel at home. Minor issues were rectified where possible and quickly.
June 5, 2013
Rated 4.0 out of 5.0 by DarloCol Useful and reliable stop-over
I stayed here one night, mid way between appointments in Barnsley and Wakefield (Pontefract).
The hotel is well located for ease of access from the M1; near enough yet sufficiently distant that noise is not a problem. In fact it is a pretty quiet spot considering the edge of urban location. Parking is abundant.
Mine was a standard room, but it was entirely acceptable; clean and comfortable with a workspace and room to relax, plus a good shower over the bath.
Food was easily on a par with Holiday Inn standards, especially breakfast.
The staff were great. Helpful and friendly. (Any American readers note, though, do not expect a corporate inspired 'have a nice day' - this is Yorkshire!)
May 29, 2013
Rated 4.0 out of 5.0 by Blackduck comfortable bed, clean, easy access to M1
The food was only average but the service was very good. Bed was very comfortable. No strong deodorisers used which was a very big plus for us as my husband cannot tolerate scented linen or smells of any kind.
May 26, 2013
Rated 5.0 out of 5.0 by LesleyD Great value
Thankyou for a very enjoyable weekend.Myself and my family came for a wedding last weekend and the service was excellent.The staff were very friendly and helpful.Compared with other hotels I have stayed in recently I found the Holiday Inn excellent value for money.I would definitely recommend to family and friends.
May 9, 2013
Rated 3.0 out of 5.0 by Maz15 Basic but comfortable.. good service
Basic hotel but comfortable... Staff very friendly and helpful. Good breakfast. Will be staying again soon!
May 6, 2013
Rated 2.0 out of 5.0 by MartinP0522 No response from customer services
After staying here and making 2 complaints we are stiull waiting for a response from customer services to our problems.
As a Priority club member we expect better service. we were not acknowledged as PC members and when finding no TV remote and reporting it to reception we never got one despite the receptionist saying we would have one delivered to the door.
Also we were asked to pay for breakfast despite no-one mentioning that it was extra and our normal preferred stay at Holiday Inn Express providing it for free. Surely bad marketing ploy? We will not stay at a HI until we receive an apology from the hotel directly.
May 5, 2013
Rated 5.0 out of 5.0 by Mickee65 Wakefield Gem
I am a frequent guest at this hotel . The team are polite ,efficient,and professional. Reception staff are very welcoming, bar and restaurant team make you feel comfortable and are sociable (very important when you are away from home), housekeeping always work hard to ensure your accomodation is spotless with sufficient toiletries and hospitality tray supplies. Externally unattractive, inside is a real gem, warm and friendly environment. Always a pleasure to stay here.
May 2, 2013
Rated 4.0 out of 5.0 by ChrisGS All as expected
No surprises - that is the good and bad of staying in this type of hotel. It does exactly what it says on the tin. Room generally comfortable and a really good shower which is a real plus in my book. A little bit away from anywhere to eat and inconvenient of you haven't got a car.
May 1, 2013