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Rated 3.9 out of 5 by 191 reviewers.
Rated 4.0 out of 5.0 by Overnight stay Another great stay, Nicola and all staff are very customer focused and this clearly shows in abundance. This hotel is ideally situated just off M1, great parking, great food and brilliant staff. Booked in for another visit already.. November 18, 2014
Rated 4.0 out of 5.0 by Would stay here again Very efficient and friendly check-in and check-out. Room clean and warm if just a tiny bit tired. Bed a bit soft for my liking. Overall I would stay here again when the room rates are favourable. November 17, 2014
Rated 4.0 out of 5.0 by Courteous staff and good food/drink service As a regular business vistor i find this specific hotel quite 'tired looking' in terms of entrance facia, reception and overall layout however that is offset by the staff who are always warm, welcoming and mostly efficient and make every effort to make your stay relaxing and comfortable. November 17, 2014
Rated 3.0 out of 5.0 by Bad Bed I have stayed here 3 times and it is evident that the quality of the beds is different in various rooms. I really hurt when sleeping due to the age of the mattress that was very uncomfortable. I genuinely ached all night and was dissapointed. It is clearly time for the management to change the bed for a new one. The staff here are delightful and I liked the boy at the reception, the one with the articstic tattoos; he is very professional and will go far. Do by all means stay at this hotel as it is lovely but be sure you get a comfy bed. November 12, 2014
Rated 5.0 out of 5.0 by bedrooms/tv the pullout bed very uncomfotable to sit on.WHY DO NOT HAVE FREEVEIW TV. November 12, 2014
Rated 3.0 out of 5.0 by A 5 day training course and 4 overnights Breakfast was good but course lunches average. Dinner menu standard and has not changed for months. Room noisy even though I had pre-booked a quiet room. Bathroom was dirty with shampoo spills all over the worktop but at least when I complained I was instantly upgraded to a much better room. Disappointing as I have had a club card for years. On course, I had to ask for more water every day. Staff were good though. November 11, 2014
Rated 3.0 out of 5.0 by Poor food Luke, the reception manager provides an excellent service. The hotel food is a disappointment however. November 2, 2014
Rated 5.0 out of 5.0 by staff performance Special mention for the whole restaurant staff, but Joanne in particular who went out of her way to make us feel welcome. The reception staff combined with her to provide us with a map and directions for the next day - well beyond the call of duty! October 27, 2014
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