Rated 5.0 out of 5.0 by LesleyD Great value
Thankyou for a very enjoyable weekend.Myself and my family came for a wedding last weekend and the service was excellent.The staff were very friendly and helpful.Compared with other hotels I have stayed in recently I found the Holiday Inn excellent value for money.I would definitely recommend to family and friends.
May 9, 2013
Rated 3.0 out of 5.0 by Maz15 Basic but comfortable.. good service
Basic hotel but comfortable... Staff very friendly and helpful. Good breakfast. Will be staying again soon!
May 6, 2013
Rated 2.0 out of 5.0 by MartinP0522 No response from customer services
After staying here and making 2 complaints we are stiull waiting for a response from customer services to our problems.
As a Priority club member we expect better service. we were not acknowledged as PC members and when finding no TV remote and reporting it to reception we never got one despite the receptionist saying we would have one delivered to the door.
Also we were asked to pay for breakfast despite no-one mentioning that it was extra and our normal preferred stay at Holiday Inn Express providing it for free. Surely bad marketing ploy? We will not stay at a HI until we receive an apology from the hotel directly.
May 5, 2013
Rated 5.0 out of 5.0 by Mickee65 Wakefield Gem
I am a frequent guest at this hotel . The team are polite ,efficient,and professional. Reception staff are very welcoming, bar and restaurant team make you feel comfortable and are sociable (very important when you are away from home), housekeeping always work hard to ensure your accomodation is spotless with sufficient toiletries and hospitality tray supplies. Externally unattractive, inside is a real gem, warm and friendly environment. Always a pleasure to stay here.
May 2, 2013
Rated 4.0 out of 5.0 by ChrisGS All as expected
No surprises - that is the good and bad of staying in this type of hotel. It does exactly what it says on the tin. Room generally comfortable and a really good shower which is a real plus in my book. A little bit away from anywhere to eat and inconvenient of you haven't got a car.
May 1, 2013
Rated 5.0 out of 5.0 by JBDB Clean and comfortable
Room very clean , breakfast was very good. All staff very helpful and polite.
April 21, 2013
Rated 3.0 out of 5.0 Not as good as Premier Inn
Room was OK but nothing special. Receptionist on arrival was a little offhand.
April 19, 2013
Rated 5.0 out of 5.0 by Theresa54 comfortable bed, great service and staff
We love the Holiday Inn Jct40, the rooms are always clean, comfortable, lovely bathroom with good shower, lovely clean towels.
We go for bed, breakfast and evening meal as a little get away and its marvellous, the food is excellent, as is the service, the staff cannot do enough for you.
From the desk lady to the Managers, they are brilliant and I would recommend this hotel to anyone.
April 19, 2013