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Rated 3.9 out of 5 by 149 reviewers.
Rated 4.0 out of 5.0 by Clean reliable and friendly I use this hotel regularly, you get what you see on the website, the staff are always cheery and friendly and happy to help if you need anything. Rooms clean and comfortable all in a really good place to stay. June 30, 2014
Rated 4.0 out of 5.0 by Business trip Hotel is very convient for the M1, used this hotel for onward travel north and found it to be relaxing and good night sleep. Room service hiccup dealt with in a professional and courteous manner. Breakfast upto all recent HI stopovers. Would recommend this hotel, will stay here in future. June 29, 2014
Rated 5.0 out of 5.0 by dwhall Trainee bar staff Natalie to be encouraged. Will be an asset. Breakfast staff very attentive. Do-it- yourself Beverages on Sunday not a good idea. No printed TV channel guide - having to try each one to find out what it is and then try to remember it was very annoying. Slightly complicated and changing booking requirements dealt with very well and cheerfully.on phone and in person. Internet booking system horrendous so I book direct with hotel on National number, NOT on 08xx which is even worse than on-line. June 25, 2014
Rated 3.0 out of 5.0 by Nice hotel but charging for WiFi spoilt the experience The hotel is in a nice location and of good standard. We were attending a function and despite many guests there was only one person behind the bar leading to lengthy queue's while waiting to get a drink. The hotel would have got a much higher overall score but charging guests for WiFi is, I think, an insult. We have stayed in small private hotels throughout the country and WiFi has always been free. A very good experience marred by the above points. Would be reluctant to stay in Holiday Inn again because of lack of WiFi June 22, 2014
Rated 4.0 out of 5.0 by very nice room We enjoyed our overnight stay but the place seemed understaffed and we spent some time waiting to be attended to. Still we rated it better than average and we would certainly stay here again. June 19, 2014
Rated 1.0 out of 5.0 by NOISE LEVELS There was a party on Saturday night 14 June 2014. It was so loud even at 11 pm. I was unable to sleep one bit. I am 100% sure ALL other non-party customers had same experience. June 18, 2014
Rated 5.0 out of 5.0 by Excellent staff and service Really nice greeting when we arrived. The whole experience was excellent. Will return. June 18, 2014
Rated 5.0 out of 5.0 by WiFi I really enjoyed my stay but was very disappointed to find that internet access was on a ridiculously expensive pay as you go basis. For goodness sake, even high street cafes June 18, 2014
Rated 4.0 out of 5.0 by June stay Overall good hotel. Check in and restaurant staff a little unattentive but overall I would return June 18, 2014
Rated 4.0 out of 5.0 by Exceptionally helpful staff Nice hotel with exceptional staff. Great value delicious breakfast. One or two quibbles with evening meal - slow service, running out of food and condiments seem to have been rectified. The evening meal is always delicious. Highly recommended hotel. June 13, 2014
Rated 5.0 out of 5.0 by Great service. No hassle stay You can always rely on the HI in Wakefield to make you feel welcome. After a busy day of meetings, it is always good to know that you have a no hassle hotel to unwind in. Great service. Thx June 3, 2014
Rated 4.0 out of 5.0 by Try the steaks! We stayed for one night in order to visit the Yorkshire Sculpture Park and the Barbara Hepworth Museum - the hotel is well placed for both, each being about a ten minute drive. We had a dinner, bed and breakfast deal, which was very good value. We really enjoyed our evening meal in an almost empty restaurant. The steaks were better than ones I have eaten in restaurants that would charge double the price! Although the hotel is on a motorway junction, we were offered a room as far away from the M1 as possible and could not hear any road noise. The pillows were comfortable and we had a good nights sleep. Finally, this rather ordinary hotel is somewhere I would return to because, on this and previous visits, all the staff we came into contact with were unfailingly professional, friendly and helpful. June 1, 2014
Rated 5.0 out of 5.0 by Amazing Night Stayed for a wedding, The staff were helpful and polite, the room was comfortable and clean and the hotel resources were abundant. The only areas where there is any room for improvement are the WiFi is chargeable and the twin beds were not tied together into a double so ended up falling between the two!! May 28, 2014
Rated 3.0 out of 5.0 by Not suitable for wheelchair users Steep hill from disabled space to reception. The only way to access the room was by wheelchair lift up and then another down again. Both had to be operated by staff who weren't always on hand OR by going outside and right round to the back of the building. Accessible room had a bath with shower over which was not suitable for less mobile users. Food was great and hotel itself was lovely. May 22, 2014
Rated 5.0 out of 5.0 by Away from home but made welcome A convenient location, another night in another Holiday Inn. However, this visit was lifted above the ordinary by the happy, genuine welcome from Gosia on reception - pre checked in as a Gold member and appreciated after a long day and a lot of driving. This continued in the restaurant, where staff were relaxed and friendly, and ended with a sincere "hope to see you again soon" on checkout. It's good that the only glitch was the printer failing on checkout, and a slight delay in using the second terminal. I have already booked my next stay when I am in the Leeds area, despite it not being the closest to my meeting point. May 20, 2014
Rated 3.0 out of 5.0 by Good rooms and location - can be noisy when events are on Bit basic but OK value, on nights when there are weddings orother events it can be noisy till 1am which can filter through to the rooms. May 19, 2014
Rated 4.0 out of 5.0 by Friendly staff Helpful staff, clean and comfortable rooms in a handy location for business travellers just 5 minutes from the motorway May 19, 2014
Rated 5.0 out of 5.0 by Relaxing Weekend Break Excellent fast check in for reward club member. Stayed three nights and for us coming from hustle and bustle of London, this was very relaxing and peaceful. Staff in all areas were very pleasant and helpful and the breakfast buffet was excellent. Nice bar area for a relaxing drink after days out and room very comfortable and quiet for a good nights rest. Good view over green open space from restaurant. Will definately be back for another stay. May 9, 2014
Rated 4.0 out of 5.0 by sofa beds in rooms. the sofa bed in the room in very uncomforbale to sit on.why are there on fee view. May 1, 2014
Rated 5.0 out of 5.0 by loved our stay here had a great time here with my grandaughter.staff was great . food was lovely.realy enjoyed ourselves. there was nothing that i can honestly say i do not like about hotel . well done to all staff. and thank you for a nice stay. April 26, 2014
Rated 4.0 out of 5.0 by Friendly and helpful staff This was the second time we had stayed at this hotel. The staff were excellent on both occasions. Comfortable rooms and great service April 25, 2014
Rated 4.0 out of 5.0 by noisey boiler every thing was ok apart from the loud boiler that was above our room it kept us awake for most ov the night by the water boiling the staff were very friendly on our arrival and when we were going out they orderd us a taxi which was only a little thing but it was nice ov them to do that all the little things like that just make it a nicer stay not having to worry about silly litle things like that April 25, 2014
Rated 2.0 out of 5.0 by Poor quality Executive rooms I booked two executive rooms for the use of my family and found them to be dated and not matching the description on the IHG website. I will stay elsewhere in future (other hotel) and wish i had done so this time. April 24, 2014
Rated 5.0 out of 5.0 by Extremely friendly staff The staff at this hotel are extremely friendly and helpful. Nothing was too much trouble. The room was comfortable and the maid did a good job of cleaning each day. Would recommend this hotel to anyone. April 23, 2014
Rated 3.0 out of 5.0 Old and Dated The hotel was very dated from first look, I chose the Executive Suite for a Birthday treat for myself and a friend. Inside the room was very dated and cold, The duvet was so thin. I asked staff for extra towels and bathrobes as in the room there was only one, Although the room was booked for two ? Not sure what the problem was there. We went out and came back to find there were no extra towels, so had to leave the room again to go to reception and ask for them. I think the hotel is in need of a very good refurb, Im a regular customer to Holiday Inn/ Holiday Inn Express and very disappointed with my recent stay. :( April 19, 2014
Rated 5.0 out of 5.0 by The staff are great The staff at the Holiday In n Wakefield are great. They are attentive and professional; it's a pleasure to stay there. April 15, 2014
Rated 4.0 out of 5.0 by Highly Recommended This is a hotel that I will use again when on business in Yorkshire. Everything ticked the right boxes and the colleagues were very helpful and professional. April 10, 2014
Rated 4.0 out of 5.0 by Clean room but the sofa bed very uncomfortable to sit on.pass its best. April 2, 2014
Rated 4.0 out of 5.0 by Fine stay The hotel is located outside Wakefield, a few junctions away from Leeds in the M1. This can be a convenience rather than a hassle but private transport is necessary (no need to say there is no hotel shuttle). Staff are friendly and always offer the complimentary points voucher or snack. The only criticism is that they do not tent to offer free upgrades to executive rooms. The rooms can be very good value over weekends but please be aware that there can be private functions affecting the restaurant. The few times before I have eaten there, I quite enjoyed the food, especially the chicken fajitas sizzler. March 29, 2014
Rated 5.0 out of 5.0 by Good overall service Good value for money, easy M1 access, everywhere clean and tidy. Good choice of food for Evening meal and Breakfast. Only needed to stay one night but would stay again. March 27, 2014
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