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Rated 3.9 out of 5 by 164 reviewers.
Rated 5.0 out of 5.0 by great service from staff the staff made the stay excellent,helpfull and friendly August 9, 2014
Rated 5.0 out of 5.0 by good value, clean comfy and got a good nights sleep whilst hotels like Holiday Inn are perhaps not viewed as the exciting option when staying away, I found this particular hotel to be very comfortable, clean and got a great nights sleep. I like healthy eating and was surprised to find a lovely salmon and quinoa dish on the bar menu which was just great. Service was good. So for a business trip or family stop over would not hesitate to recommend. August 7, 2014
Rated 4.0 out of 5.0 Good hotel Good situation off J40 M1. Friendly helpful staff, breakfast good and the brownies and hot chocolate were great. August 7, 2014
Rated 1.0 out of 5.0 by Very poor customer service specifically booked x2 twins for x4 elderly males and was put in x2 doubles, I think it may have been because there was a wedding on, a very uncomfortable night and the staff response when the issue was raised is the problem would be looked in to, of course nothing happened or changed, not a place to reccomend for business meetings or in my case re-unions. August 7, 2014
Rated 5.0 out of 5.0 by My Night Stayed for one night, very good stay and good nights sleep. Had a evening meal which was excellent. Disappointed with the lack of Beer choice, would of preferred a local ale as I was in the area. my choice was larger or larger, some bubbles called cider or Bodingtons August 4, 2014
Rated 2.0 out of 5.0 by Nice staff, tired hotel Staff were nice here, but the hotel overall is pretty tired. There are no leisure/fitness facilities, so if you are going to be there on business for a few days, you're going to need to make other arrangements. There is a local fitness centre nearby, the reception knew nothing about it when I ask them. Good choice of breakfast food, but get there early otherwise it dries out. August 4, 2014
Rated 4.0 out of 5.0 by A good stop over. Hotel was clean and tidy. Friendly and helpful staff. July 30, 2014
Rated 5.0 out of 5.0 Very pleasant and restful stay I arrived very late at night as I was driving to the Lake District from France; I was tired and had found no vacancy so far. I was very relieved to be met by a very nice and welcoming gentleman at the desk at nearly 3 in the morning who was not only efficient about the room but also provided information in the shape of printouts precise and painstaking handwritten directions about a specific address/location I needed for the following day. A neat example of human warmth and genuine friendliness in what is usually a more purely "commercial" context. THANK YOU AGAIN July 23, 2014
Rated 5.0 out of 5.0 by Just like home This hotel is just like being at home, the staff treat you great and I always stay here when in the area July 19, 2014
Rated 4.0 out of 5.0 by Enjoyable experience Eveerything fine check in good. Food came a bit slow but was busy. Room comfort good and QUITE. Breakfast usual fare No fresh fruit. Check out busy time of day Oerall a very good hotel July 16, 2014
Rated 5.0 out of 5.0 by Business overnight stay Another peaceful stopover, only used room service but food quality was very good and quickly delivered. Close proximity to M1 but no noise issues at all. This hotel is my overnight choice when working in the north east and North yorks, and will have custom again soon. July 12, 2014
Rated 4.0 out of 5.0 by Comfortable room Great Location, tasty evening meal but limited set meal. Breakfast very poor, express inn, generally better and in with the price. July 11, 2014
Rated 5.0 out of 5.0 by a good overall experience friendly staff a comfortable room, very clean, and a good breakfast July 10, 2014
Rated 5.0 out of 5.0 by Tour de France weekend- amazing stay We looked at the breakfast times and seeing 7.30 on Saturday we sheepishy came down at 6am, (knowing we had to be in our sponsor car at 6.30am) and asked if we were too early for breakfast. We were greeted with 'Of course not!' and helped ourselves to a lovely cooked breakfast. Fried eggs are the bane of my eating out life because I don't like the albumen crispy or brown and the yolk must be runny. These were perfect! We were out all day with le Tour but came back in time for a hot bath before going out for dinner at the nearby Thai restaurant. After a comfortable sleep, thanks to the blackout blinds, we came down early for breakfast again and found everything perfect as we now expected! A lovely hassle free stay where we felt like VIPs! July 9, 2014
Rated 4.0 out of 5.0 Good value overnight stop, little dated Very good staff, caring and friendly, made up for the very dated feel to this older hotel. Mattresses / beds def need an update. Good value. Shame IHG sold off the Holiday Inn Express that used to be on next junction, which was excellent for location, value and comfort. July 1, 2014
Rated 4.0 out of 5.0 by Clean reliable and friendly I use this hotel regularly, you get what you see on the website, the staff are always cheery and friendly and happy to help if you need anything. Rooms clean and comfortable all in a really good place to stay. June 30, 2014
Rated 4.0 out of 5.0 by Business trip Hotel is very convient for the M1, used this hotel for onward travel north and found it to be relaxing and good night sleep. Room service hiccup dealt with in a professional and courteous manner. Breakfast upto all recent HI stopovers. Would recommend this hotel, will stay here in future. June 29, 2014
Rated 5.0 out of 5.0 by dwhall Trainee bar staff Natalie to be encouraged. Will be an asset. Breakfast staff very attentive. Do-it- yourself Beverages on Sunday not a good idea. No printed TV channel guide - having to try each one to find out what it is and then try to remember it was very annoying. Slightly complicated and changing booking requirements dealt with very well and cheerfully.on phone and in person. Internet booking system horrendous so I book direct with hotel on National number, NOT on 08xx which is even worse than on-line. June 25, 2014
Rated 3.0 out of 5.0 by Nice hotel but charging for WiFi spoilt the experience The hotel is in a nice location and of good standard. We were attending a function and despite many guests there was only one person behind the bar leading to lengthy queue's while waiting to get a drink. The hotel would have got a much higher overall score but charging guests for WiFi is, I think, an insult. We have stayed in small private hotels throughout the country and WiFi has always been free. A very good experience marred by the above points. Would be reluctant to stay in Holiday Inn again because of lack of WiFi June 22, 2014
Rated 4.0 out of 5.0 by very nice room We enjoyed our overnight stay but the place seemed understaffed and we spent some time waiting to be attended to. Still we rated it better than average and we would certainly stay here again. June 19, 2014
Rated 1.0 out of 5.0 by NOISE LEVELS There was a party on Saturday night 14 June 2014. It was so loud even at 11 pm. I was unable to sleep one bit. I am 100% sure ALL other non-party customers had same experience. June 18, 2014
Rated 5.0 out of 5.0 by Excellent staff and service Really nice greeting when we arrived. The whole experience was excellent. Will return. June 18, 2014
Rated 5.0 out of 5.0 by WiFi I really enjoyed my stay but was very disappointed to find that internet access was on a ridiculously expensive pay as you go basis. For goodness sake, even high street cafes June 18, 2014
Rated 4.0 out of 5.0 by June stay Overall good hotel. Check in and restaurant staff a little unattentive but overall I would return June 18, 2014
Rated 4.0 out of 5.0 by Exceptionally helpful staff Nice hotel with exceptional staff. Great value delicious breakfast. One or two quibbles with evening meal - slow service, running out of food and condiments seem to have been rectified. The evening meal is always delicious. Highly recommended hotel. June 13, 2014
Rated 5.0 out of 5.0 by Great service. No hassle stay You can always rely on the HI in Wakefield to make you feel welcome. After a busy day of meetings, it is always good to know that you have a no hassle hotel to unwind in. Great service. Thx June 3, 2014
Rated 4.0 out of 5.0 by Try the steaks! We stayed for one night in order to visit the Yorkshire Sculpture Park and the Barbara Hepworth Museum - the hotel is well placed for both, each being about a ten minute drive. We had a dinner, bed and breakfast deal, which was very good value. We really enjoyed our evening meal in an almost empty restaurant. The steaks were better than ones I have eaten in restaurants that would charge double the price! Although the hotel is on a motorway junction, we were offered a room as far away from the M1 as possible and could not hear any road noise. The pillows were comfortable and we had a good nights sleep. Finally, this rather ordinary hotel is somewhere I would return to because, on this and previous visits, all the staff we came into contact with were unfailingly professional, friendly and helpful. June 1, 2014
Rated 5.0 out of 5.0 by Amazing Night Stayed for a wedding, The staff were helpful and polite, the room was comfortable and clean and the hotel resources were abundant. The only areas where there is any room for improvement are the WiFi is chargeable and the twin beds were not tied together into a double so ended up falling between the two!! May 28, 2014
Rated 3.0 out of 5.0 by Not suitable for wheelchair users Steep hill from disabled space to reception. The only way to access the room was by wheelchair lift up and then another down again. Both had to be operated by staff who weren't always on hand OR by going outside and right round to the back of the building. Accessible room had a bath with shower over which was not suitable for less mobile users. Food was great and hotel itself was lovely. May 22, 2014
Rated 5.0 out of 5.0 by Away from home but made welcome A convenient location, another night in another Holiday Inn. However, this visit was lifted above the ordinary by the happy, genuine welcome from Gosia on reception - pre checked in as a Gold member and appreciated after a long day and a lot of driving. This continued in the restaurant, where staff were relaxed and friendly, and ended with a sincere "hope to see you again soon" on checkout. It's good that the only glitch was the printer failing on checkout, and a slight delay in using the second terminal. I have already booked my next stay when I am in the Leeds area, despite it not being the closest to my meeting point. May 20, 2014
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