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Rated 3.8 out of 5 by 100 reviewers.
Rated 4.0 out of 5.0 by room comforable the bed putme up uncomforble.goodclean breakfast very good staff. October 26, 2013
Rated 5.0 out of 5.0 by A lovely hotel. I took my partner for his birthday and what a lovely hotel and the food was very nice I will be booking again thanks. October 23, 2013
Rated 4.0 out of 5.0 by Great welcome and comfortable room Had a very friendly welcome despite it being very late and room was clean, comfortable and had a good night's sleep October 19, 2013
Rated 5.0 out of 5.0 by Comfortable Beds Stayed for 2 nights ,11 12 of oct,Rooms very Good, Staff and Service very Good October 16, 2013
Rated 1.0 out of 5.0 by poor service The staff in this particular holiday Inn ( front desk ) always do as little as possible for you , never give you room preferred on members account and 3rd time in a row no points offered when checked in despite being platinum member , every time my other colleague ( female ) has had 500 points , tried to explain to guy on front desk in the morning said he didnt know what i was talking about , just not interested October 12, 2013
Rated 3.0 out of 5.0 by Small room Having requested an earlier check-in due to a wedding, we were checked in sooner, but good job my husband and I are not large the room was very small there was a chair which was covered in an old stain make-up spillage I think!!! not good, the tea and coffee sachets were very sparse had to have a black coffee as milk used up on first cup , the room and bathroom were clean. October 10, 2013
Rated 5.0 out of 5.0 by Excellent, friendly service makes this a great place to stay We stayed at the Holiday Inn Wakefield for a weekend when attending a family wedding at a nearby venue. We were looking for a hotel that had clean, comfortable rooms at a good price which is exactly what we got. Our room was clean and we had an option of soft or firm pillows which definitely improved the comfort factor. We had paid for breakfast and were pleased with the choice and variety of dishes available. There was definitely something for everyone and the staff regularly checked that guests needs were met. The main thing that impressed me were the staff, in particular the night staff on Saturday 5th October. Despite already being very busy with a wedding at the hotel they also made the time to look after us and our relatives when we returned from the wedding we had attended. In fact nothing was too much trouble. If you are looking for a clean, comfortable and affordable place to stay then this is the place to you. It is by no means a luxury hotel but the price isn't luxury either and you get what you pay for. Thank you Holiday Inn for a great weekend stay. October 9, 2013
Rated 5.0 out of 5.0 by Surprisingly nice stay Very comfortable bed, very accomodating staff, room was clean and quite large, big selection for breakfast. Would definitely stay here again October 9, 2013
Rated 3.0 out of 5.0 by average stay Decent enough stay for 1 night in a standard room comfy bed. Wouldn't stay here again as wifi is £15 pet night!!! Ate in restaurant evening meal food lovely spoilt by automatic 10% servuce charge added to bill and room to fill in a gratuity on bill! Prefer to leave my own tip rather than be forced too spoilt a nice neal. No leisure club. October 7, 2013
Rated 4.0 out of 5.0 by Friendly staff with helping hands Convenient for main road in travel, in lovely surrounding environment, and can see live wedding. October 2, 2013
Rated 5.0 out of 5.0 by Friendly polite staff. All staff, especially breakfast staff were polite, friendly and efficient and very responsive to my needs. Evening staff were also polite and friendly, changing TV to sky when asked to allow the football to be watched. October 1, 2013
Rated 5.0 out of 5.0 by good very friendly staff very helpful good big beds relaxing September 23, 2013
Rated 5.0 out of 5.0 by My stay at HOLIDAY INN WAKEFIELD Enjoyed my stay, everything was spot on. Joanne the waitress was absolutely lovely as were the breakfast staff. September 11, 2013
Rated 2.0 out of 5.0 by No pillows!!!!!! Stayed here using my reward points, earned staying in other far better Holiday Inns including holiday inn express, for two nights 19-21 August , with my husband and 13 year old son,for purpose of visiting family. On arrival the woman on reception just stated " oh, your envelope will be on the desk", pointing to a number of envelopes there. There was no real welcoming feel , just completed the usual standard form and not recognising my rewards point holder status, apart from trying to sell us faster Internet connection which we declined. We enquired about breakfast, but as we she stated we would also have to pay for our 13 year old, who eats very little - we felt the £10.95 price was rather excessive for half a slice of toast that he would probably eat!!! - we all ate elsewhere, which was a pity as I've always found the breakfasts at holiday inns very good. The room was okay, but on our way out to visit our family we requested additional pillows, as advertised that Holiday Inn has a choice of, only to be told, by a different reception staff " oh, I've just been told we don't have any" . We were rather flabbergasted that a hotel that did not appear full, did not have any extra pillows!!!! Fortunately on our return, we were advised that they had got some and had been placed in our room - which indeed they had. Thankfully, we spent little time in this hotel, using it only for a base whilst visiting our family and sadly if this was our first visit to your group of hotels it would certainly be our last. If visiting that area again and needing to stay in hotels, I would not return to this particular one, probably choosing my preferred budget price, but not budget service, hotel that also provides complementary breakfasts for under 16's and has pillows on first asking!!!! August 30, 2013
Rated 3.0 out of 5.0 by Review Comfortable Bed, ok service, pleasant staff bnnnnnnnnnnnnnnnnnnnn bnnnnnnnnnnnnnnn bnnnnnnnnnnnnnnnnnnn August 29, 2013
Rated 4.0 out of 5.0 Mr cookson A pleasant bank holiday stay. the hotel was full to bursting but i really found it quiet and rested well.The breakfast was plentyful and of good quality all the usual things like bacon eggs etc and plenty of other nautral cerials and juices. deffo will visit again. August 28, 2013
Rated 2.0 out of 5.0 by good night stay a good night but for the door slaming great staff in all areas August 28, 2013
Rated 4.0 out of 5.0 by Clean, comfortable & affordable. We stayed two nights and, despite being in a room near to a party on Saturday night, we slept well and were not troubled with noise. We had a friendly welcome on arrival and would recommend this hotel for value for money. August 28, 2013
Rated 5.0 out of 5.0 by Great Yorkshire Hospitality My wife and i had a wonderful three day midweek break at the Leeds-Wakefield Holiday Inn Hotel off junction 40 off the M1. As soon as we walked through the door we were met with a lovely helpful smile from the receptionist which set the seed for a great stay. The staff were very helpful especially Emma and Angelina (Angel), who gave us some great tips on places to visit and served us some fantastic food and drink. This hotel is perfectly situated for travel links by rail or road to Wakefield, Leeds, York and is only an hour and half away fromGlasgow by rail. Would recommend the Rail links. It costs less than a tenner for two people return fare to Leeds, and the shopping was great. Back to the hotel. We ate in one night and recieved what i can only describe as some of the best food and service we have recieved in any previous hotel we have stayed. It was top class. The room was clean and comfortable, the maid was cheerful, and the typical yorkshire warmth from the bar and restaurant staff, (especially Emma and Angel) was clear to see. All in all my wife and i would highly recommend this hotel, and shall be returning in the near future. Thank you Holiday Inn. Top class. August 28, 2013
Rated 2.0 out of 5.0 by Very cheap hotel, rude staff The hotel is very cheap. The girl at reception was very rude. As platinum members there was no recognition at all. The keykard werent ready. I asked for an upgrade and she told me the hotel was full (and it wasnt and someonelse who arrived after me got upgrade). I had to ask if there were any 500 points voucher. However the night guy was cool. August 27, 2013
Rated 4.0 out of 5.0 by great stall very friendly very helpful bed very big had no problems August 19, 2013
Rated 5.0 out of 5.0 by Excellent Hotel Staff were very friendly.Breakfast was excellent.Very convenient for travelling to various towns and cities in Yorkshire. The only downside was the Exterior and Interior could do with an update. August 16, 2013
Rated 5.0 out of 5.0 by Relaxing stay with good food We had a lovely stay. Staff were really friendly and helpful. Food was really good. I had a lovely chicken burger and my partner had beefburger. It was a relaxing stay and we will be returning to this hotel as we didnt feel that our stay was long enough. Room was decorated nicely, bed was comfortable and really enjoyed a relaxing bath. Good experience all round. Wish I would have read the leaflets in the room sooner as I would have ordered breakfast in bed. August 14, 2013
Rated 5.0 out of 5.0 by An excellent hotel I have stayed here a number of times and it continues to surpass my expectations. August 5, 2013
Rated 4.0 out of 5.0 by Good experience For a last minute decision, it was at an affordable price which suited me. Good experience and good location. August 4, 2013
Rated 5.0 out of 5.0 by Superb all round! Friendly and helpful staff were the best I've experienced. The food was very good. The room was clean and spacious and quiet. I'd love to go back there. August 1, 2013
Rated 4.0 out of 5.0 by Very friendly staff at breakfast, helpful receptionist Very friendly staff at breakfast, helpful receptionist, easy for motorway good stop over for going 'North' or as a base for a holiday, will stay again. July 31, 2013
Rated 4.0 out of 5.0 by Excellent Room Great stay recently at this hotel. Room well appointed and clean. We were delighted to be able to book a smoking room (wish they had these at ALL Holiday Inns). Drinks expensive small glass wine and single vodka/coke £11.50 which is a shame because we would have had more there if they had been a reasonable price. Breakfast lovely with plenty choice. Staff helpful and pleasant. Thank you. July 26, 2013
Rated 4.0 out of 5.0 by Great Overnighter Recently booked a one night stay at Wakefield H. Inn. We were visiting the Yorkshire Sculpture Park on the Saturday, which is just off Junction 38 M1. Found that this hotel is just two junctions up so perfect for us as we were heading off to York on Sunday. Found the staff very helpful and friendly and our room large and comfortable. Our evening meal was in the package and great value. Tasty and well presented. The only fly in the ointment was that when we went down to breakfast in the morning, two coachloads of guests staying had swooped like vultures and virtually cleared all the cold buffet! So I had limited choice, Cooked breakfast fine and plentiful so hubby happy. All in all great hotel and will use in future if we are in the area. July 20, 2013
Rated 4.0 out of 5.0 by would stay again This hotel is in a great location for where I needed to be and seemed very popular with business travellers. Staff at desk were polite and friendly. I had an executive suite which I have used before at other Holiday Inns. The room and bathroom was very clean and fresh. it was slightly smaller than a room in London but it was no bother at all. The restaurant menu is also a lot smaller than say a London Holiday inn. Breakfast was really nice and you could help yourself to cooked and/ or continental. My only hang ups were that my Priority club membership was ignored by staff , even though I handed my card over on check in and that the mattress was too firm for me I woke up with a back ache but it has been ok in other Holiday inns. Another thing I have noticed while booking an executive suite at Holiday Inns (not just this one) they only give you the bathrobe, towel in bathroom water etc. for one person and not two people as there was two of us using the room. overall it is a good place to stay and I would use this hotel again. July 15, 2013
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