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  • 1 888 HOLIDAY
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Rated 4.0 out of 5 by 241 reviewers.
Rated 5.0 out of 5.0 by great would stay again stayed here a few times now never had problem highly recommended March 26, 2015
Rated 3.0 out of 5.0 by Attention to Detail Having gone down to breakfast and 8.30am on a weekday you would expect some food to be cooked. I sat there for 20 minutes and watched 6 more people arrive and throughout that time not one of the two staff on bothered to check if the food need to be topped up. I was greeted by two rashes of bacon, some beans with a dry skin on them, no eggs, no sausages and no mushrooms, This situation did not change from 8.30 to 8.50. At this point I decided that the money I paid wasn't worth it so visited reception and spoke to the Duty Manager who as you would expect apologised and then asked the girl to get the food stocked up. By this time I had to leave so was not in a position to wait. Now I understand that people have to apologise but it doesn't help when as business people we are on schedules. What the two staff in the restaurant were doing is baffling, other than stocking up cupboards. Will I stay again ? No so please don't give me the standard apology and hope that I will come back so you can provide a better experience. You never get a second chance to make a first impression. I will take my business to another more welcoming and attentive Holiday Inn March 23, 2015
Rated 5.0 out of 5.0 by limited terrestrial TV channel availability as above, TV channels mostly unavailable as above, TV channels mostly unavailable very nice service at breakfast March 22, 2015
Rated 5.0 out of 5.0 by Great welcome After a hard day, it was great to receive a warm welcome. The staff were friendly and attentive and my overall experience was a positive one. March 20, 2015
Rated 5.0 out of 5.0 by Excellent service We have stayed at the hotel a few times and the staff are always excellent. Service is great. March 19, 2015
Rated 4.0 out of 5.0 by Excellent stop over First impressions of the Hotel are that it is quite an old building and probably not originally a Holiday Inn. Once inside the Hotel everything is very similar to other Holiday Inns with well designed and furnished reception, lounge and dining areas. Rooms are decent size with all usual facilities. The bathroom is a little dated but was clean and functional. Hotel wasn't very busy for a Saturday night ( probably why we got a very good rate), because of this the bar//lounge areas were virtually deserted but staff were still friendly and helpful. An enjoyable 'stop over' en-route from Midlands to Leeds. March 19, 2015
Rated 4.0 out of 5.0 by sailor1943 completed and on hotel web site completed on16th march 2015 review under sailor 1943 March 19, 2015
Rated 4.0 out of 5.0 by great service good all round but.the bed put me up is very uncomfortble to sit on.The T.V why not have free view? March 18, 2015
  • 2015-03-28T11:31:11.759-05:00
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