Rated 4.0 out of 5 by 251
Rated 5.0 out of 5.0 by Kazzasmitt1 Very nice hotel
We secured a great rate for an overnight stop at this hotel and got fantastic value for money.
As platinum IHG members we were acknowledged when we checked in, and made to feel very welcome.
Natalia, the receptionist on duty when we checked in, and checked out, was very friendly, helpful and genuine, ensuring we were happy with our room (comp upgrade) and the facilities within.
We felt valued as guests.
The bar area is a good size with plenty of comfy seating, but also felt cosy due to the split level areas.
Our room was large, modern and I guess, freshly decorated. The bathroom was spotlessly clean and also well presented .
I will definitely stop at the hotel again in the future and will have no hesitation in recommending to to my family and friends.
April 26, 2015
Rated 5.0 out of 5.0 by Annpauljubbers Wedding evening
excellent breakfast .. staff very nice..Was very disapointed with the weddings evening buffet.. food was very basic and poor... but the hotel and staff .. were all fab
April 22, 2015
Rated 3.0 out of 5.0 by Tikki at Pateley Average 4 nights plus a training course
One week a month for the last five months, and some improvements noted, particularly in the food quality. I got a club biscuit on arrival (no choice for extra points or upgrade or anything). Staff remain very friendly, but If anything, overly familiar. Bathroom was dirty (around sink) on arrival. Room was noisy, even though I asked for a quiet one. Very accommodating when I asked to change room, but sadly, I was downgraded to a very small room with a badly ripped curtain. I would stay again though, because problems generally rectified quickly and the location is excellent with generally friendly staff.
Please clean your dining room chairs - the dust accumulation is quite staggering!!
In conference rooms, it would be much safer and more useful to have the projectors ceiling mounted. This isn't expensive but would avoid the extensive trip hazards and blinding lights for our poor tutor!
April 20, 2015