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Rated 4.3 out of 5 by 296 reviewers.
Rated 4.0 out of 5.0 by good stay overall Please get better pillows! and possibly adjust the alarm clocks in the room so they are not so bright. February 3, 2016
Rated 4.0 out of 5.0 by Buen servicio y comodidad Al arribo de mi estadía me reconocieron como miembro Gold de IHG y me ofrecieron snacks o puntos lo cuál fue muy bueno, el personal me recordó por mis estadía anteriores y el trato fue muy amable. En general la estadía es muy buena sólo que mi única sugerencia es el servicio de desayuno, tenemos que llegar temprano al trabajo y si es más rápido el servicio y mayor personal en la mañana en la cocina estaría excelente. February 2, 2016
Rated 5.0 out of 5.0 by Excellent Staff The staff was great. Very friendly and attentive to our needs. Treated all customers with great respect. Easy check in and breakfast was great in the morning. I recommend this hotel and plan to stay again when I am in the area. January 31, 2016
Rated 5.0 out of 5.0 by Would totally stay here again The Staff here is second to none. Thank you Angie and staff for making our stay perfect! January 27, 2016
Rated 3.0 out of 5.0 by Annoying Alarm but Comfy Pillows. Overall stay was fine. Staff wasn't overly friendly. An alarm kept going off in the empty room next to us so I slept terribly. First time it went off I went downstairs to the front desk because there weren't clear instructions on how to call the front desk. They went up and turned it off.. obviously just pressed snooze because it started going off again. Went back down to the desk. No smiles or overly apologetic. Alarm was turned off again. Tried to go back to sleep but could hear the neighbors across from my room laughing.. both of our doors were closed. The shuttle service was a joke. So if you plan a wedding and book out a number of rooms make sure the hotel knows how many people are planning on using the shuttle because they just expected us to use a van. My significant other and I ended up just using an Uber to get back to the hotel when the shuttle service was supposed to be provided. Not sure why they couldn't pull a van from another hotel to help out. Pillows were AMAZING though. January 27, 2016
Rated 2.0 out of 5.0 by Good for the bed. Everything else not so much Bed itself was very comfortable. Don't count on other amenities or services to be up to your expectations. January 25, 2016
Rated 5.0 out of 5.0 by great stay and friendly service Was greeted warmly by front staff. they were very helpful and offered me my snacks and water. Got a good room, and slept well. Its near the police station and well lit, so felt very safe arriving late. Room service was good, and I'd stay there again January 24, 2016
Rated 4.0 out of 5.0 by Jan 2016 Your staff is a hard working team; I see them rotating tasks and sharing the responsibilities to keep folks staying at the inn comfortable. My room was adequate, but the bright lights from the parking lot illuminate the room and make it difficult to fall asleep. Consider redirecting the lights to the ground or installing dark curtains. Hot water takes more time to be ready in the evening than the morning hours. Sometimes the toilet water is dirty from the drainage from upper floors, there should be a plumbing fix for this issue. If buffet hours cannot be extended, then offer meals to Gold IHG members and above anytime. I just cannot leave my job to get a complimentary meal -- my job is the reason why I can stay at your hotel every month. More flexibility on your side is desired on mine. January 24, 2016
  • 2016-02-09 T10:16:59.725-06:00
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