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Rated 3.8 out of 5 by 63 reviewers.
Rated 3.0 out of 5.0 by Reservation Issues We did not have the type of room that we reserved. reserved and confirmed a King room, but were given 2 queens. We also asked for and confirmed a refrigerator in our room, which was not there at check-in. When we did receive one, it was much smaller than the standard size and was not of much use. But the staff is great, the hotel is clean though a little out-dated. A good option when there are few in the area. July 28, 2014
Rated 2.0 out of 5.0 by Noisy atrium, slow brekfast service, good otherwise It's a nice hotel, but we experienced a lot of noise in our room that faced the atrium. Also, the day we stayed they did not have a buffet breakfast, and the service was painfully slow. July 26, 2014
Rated 4.0 out of 5.0 by Excellent for location Front desk staff was a little rude at check-in because I interrupted his game but other than that I had no problems and will be staying again the next time I go to visit my family. July 21, 2014
Rated 5.0 out of 5.0 by Business stay Nice, quiet room. Location is close to several potential customer plants. Breakfast in the hotel restaurant was outstanding. Would have been nice to have a microwave oven in the room. July 21, 2014
Rated 4.0 out of 5.0 by Good value and helpful staff. It's not a new hotel, but the service, amenities, cleanliness, and overall value are well above what is necessary for a comfortable stay. July 17, 2014
Rated 4.0 out of 5.0 by Great Restaurant and Staff!! We stayed here for 4 days over the 4th of July with another couple. Overall it was very pleasant. The staff at the hotel from the front desk to the houskeepers' is wonderful. The hostess in the dining room, Susie, is also a salesman and they definitely need to give her a raise. She convinced us the first morning to try their dining room rather than go across the street to Perkins. We listened and it was the best choice we made. The meal, the waitresses, the atmosphere were all terrific and we ate all our breakfasts there for the entire stay. She also suggested we make a reservation for the Saturday night Prime Rib buffet. We did and it was also wonderful. The only issues we had were in the rooms. There is no refrigerator, no exhaust fan in the bathrooms, no Kleenex or tissues, and the balcony on the 3rd floor room we had overlooked the pool. Unfortunately the heat and humidity from the pool area rose up enough that we were never able to sit out there comfortably. On the positive side, the beds are comfortable, the linens are great, there was a coffee maker with lots of coffee and the bathroom had a full supply of shampoo, bath soap and wash etc as well as a hair dryer. They are kept immaculately clean. All in all it was a good stay and we would stay there again. July 15, 2014
Rated 5.0 out of 5.0 by Shower Pressure!!! Our stay was wonderful. We stayed at this Holiday Inn on our way to the Geneva, NY. Too bad we couldn't have taken this hotel with us. The rooms are upgraded and very clean and comfortable. The shower had the most amazing water pressure — if I had known that, I would have gotten up 10 minutes earlier! The bathroom counter was long and had plenty of room to lay out all of our toiletries — for once a room designed with travelers in mind. The only negative was this large hum in the room from somewhere else in the hotel. If I put my hand on the window glass, it was actually vibrating. We are guessing it was some kind of generator for the pool. It sounded like another room's AC unit. We got used to it pretty quick. I would recommend this to anyone staying in the area. July 15, 2014
Rated 1.0 out of 5.0 by noisy air conditioner The air conditioner was so noisy that it was hard to get a good sleep. This was after moving rooms. The air conditioner in the first room cycled all the time. At least the air conditioner in the room that we moved to did not cycle as often but it was still noisy. Other than that the room was clean and comfortable. Would have stayed two nights if not for the air conditioner. Likewise the couple that came to stay the next night. We went elsewhere along with the other people that were coming. Will not recommend until a/c is corrected. July 15, 2014
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