Rated 3.9 out of 5 by 332
Rated 1.0 out of 5.0 by genisis1 A cold hotel with air conditioner blowing out at you.
What a stay.!!!!!!
Two evenings we had to wait over two hours to get our dinners.
Breakfast was just chaos, The hotels reply was we did not know there were so many people coming to Breakfast. Do the staff not know how many people were stopping there?
The fruit juices containers were empty.
No Plates - No bread No butter.
When the plates did arrive there was not any cooked breakfast in the servers at the same time. Sausages were absent most of the time. No eggs to go with the bacon.
Will anybody take any notice of these remarks they will probably be ignored,
July 30, 2015
Rated 3.0 out of 5.0 by Styxscratchy Dining Room
Unfortunately the service at dinner was below expectations.
There appeared to be no Leadership and was somewhat dis organised.
1 We were asked if we wanted a dessert when in fact we had not had our main course.
2 We ordered a Rose wine and was presented with a Red wine
3. A pint of San Miguel was ordered. This was brought to our table twice.
4. We ordered scopes of ice cream for 2 and received 2 mixed Fruit Sundaes
However service at Breakfast was in complete Contrast and could not be faulted in any way.
We hope are comments are acted upom.
July 29, 2015
Rated 4.0 out of 5.0 by Marky-mark Excellent staff service
Taiisha, the duty manager went into territory that was verboten, in order to help us; she could have left it where it was, within the rules, but made the effort at the end of her twelve hour day and made our stay much better - thank you.
In the breakfast restaurant, Pam is an example to many young employed people. When no work is apparent, she fills things up, clears things up or picks up a cloth and wipes everything that is not moving; she does not stand still - she deserves a job.
July 29, 2015