Rated 4.2 out of 5 by 85
Rated 4.0 out of 5.0 by Jaydo Great staff but not so great bed
Staff were really nice and pleasant. Breakfast was ok, a bit dry but the restaurant manager got us fresh eggs which was nice. Room was big, good amenities but bed was small for room size and quite hard so not too good a sleep. Didn't get wifi that I had paid for. Price was ok.
December 2, 2013
Rated 5.0 out of 5.0 by Mancmatt Great deal and the service to go with it.
My wife and I used this hotel as a stop over between Xmas shopping days at Chester and The Trafford Centre. It was very central for both locations. We booked well in advance online and secured a great deal for D,B&B. The service from the beginning was excellent and all staff were friendly and helpful. Our room faced towards the M6 and was clean and quiet, and we also slept with the window open! The evening meal from the set menu (as part of the deal) was fine, we also had the option to upgrade individual courses at an extra cost. The restaurant staff were exceptional and nothing was too much trouble. The only slight downside of the stay was the confusion over the extra payment for the meal upgrade, which is no fault of the staff but the computer system in place. This was resolved at the front desk with the equivalent excellent level of service. Would I recommend this Hotel or use it again - YES!!!
November 28, 2013
Rated 5.0 out of 5.0 by magnet80 Very good place to stay for visiting Chester & Liverpool
There was a charity function booked taking up the entire restaurant and all the staff were very busy. A conference room was set out as a restaurant for us and the staff went out of their way to make our stay a pleasurable one.
The receptionist after talking about our visit advised the best way to get to Liverpool was not take the car into the city but to leave the car at Warrington central station and take the train. We were very pleased we took her advice, The food was of a good standard and the staff asked about the new menu, we had the Duck which was very good.
November 20, 2013