Rated 4.2 out of 5 by 146
Rated 5.0 out of 5.0 by KezzK Great place to stay
Have stayed here many times and have nothing but praise on all accounts. The room is clean and comfortable, room service is very efficient and the food good. Staff are very friendly and helpful.
September 3, 2014
Rated 4.0 out of 5.0 by Angela19 Warm welcome, comfortable bed and good service
I hadn't pre-booked my stay, but was warmly welcomed back to the hotel and provided with a very comfortable suite for my 2 night stay. Very pleasant and attentive staff. Would highly recommend this hotel.
August 31, 2014
Rated 2.0 out of 5.0 Small room, great bar staff!
The bar staff we very helpful and friendly.
Breakfast was a bit of a free for all when fresh hot food was brought out.
The state of the bathroom/spa was very bad. There were hairs in the spa from the last person who used it.
The room was tiny for the price we paid. Not value for money
August 30, 2014
Rated 5.0 out of 5.0 by Pat 46 Wonderful staff
We felt most welcome on arrival and all during our stay. The staff were great!! Nothing was too much trouble and all our needs were met promptly. Being from the country, we felt at home immediatley. The ease of arrival and departure from Parramatta really impressed.
I would recommend this hotel highly.
August 27, 2014
Rated 2.0 out of 5.0 by September Low value for money
I always stay at IHG hotels but I wouldn't recommend this one: the rooms are quite sad and old, the bill was not correct.
Not a nice experience.
August 25, 2014
Rated 4.0 out of 5.0 by Natz71 Not happy with having to pay $300 deposit
Have stayed at quite a number of places in the previous 12 months
August 21, 2014
Rated 4.0 out of 5.0 by tumbakid Good location
More comfortable beds and improvement in breakfast is required but still enjoyed hotel. Staff very friendly and goo location. Irish pub opposite a bonus.
August 21, 2014
Rated 5.0 out of 5.0 by Lyma Good experience
Our overall experience of this Hotel was very good. Close to Restaurants, Westfield Shopping Mall and Public Transport. The Foyer of the Hotel with it's Lounge Chairs and Fireplace was very welcoming. The Staff were all very good. The Bathroom is a little dated but the rest of the room was comfortable.
August 20, 2014