Rated 4.0 out of 5 by 138
Rated 5.0 out of 5.0 by MalPS Consistently good service
Staff are always ready to address customers observations and act on them when they are able. Car parking is good ( avoid the large pothole in the rear car park !)
The breakfast bar is well stocked with a good variety of cooked and cold food.
July 17, 2014
Rated 5.0 out of 5.0 by JohnM52 A great short break
Staff were so very helpful, including the front desk staff who were under some pressure at times but dealt with all questions in a friendly manner. Don't be surprised if the man offering fruit in the lobby is the Hotel General Manager - he interacted with guests frequently during my stay.
July 16, 2014
Rated 5.0 out of 5.0 by Knockbride Comortable and quiet
This is good quality hotel conveniently located with easy access to Newcastle, and Durham with all the usual facillities. reci=ommend booking on line as the best option. and directly with hotel website as this is cheaper than other hotel search engines.
July 15, 2014
Rated 3.0 out of 5.0 by Mike999s Below Average
small rooms, very small bathroom, noise from the A1. restaurant / bar staff could have been more attentive.
July 13, 2014
Rated 5.0 out of 5.0 by Tommo777 Holiday Inn
Thought the hotel was just what I needed. Would recommend to anyone visiting the North East. Staff were really helpful and friendly. Thanks
July 12, 2014
Rated 1.0 out of 5.0 by Wyn1only Not the best stay
Not the best nights sleep we have had due to the bed being pushed up against the wall so you can only get out on one side. Customer services has assured us that this is now being resolve along with other issues.
July 4, 2014
Rated 5.0 out of 5.0 by gaffers2004 Nice stay would recommend
Having originally booked the Premier Inn just down the road I stumbled upon a disclaimer saying that there may be some road noise so I opted to cancel that booking and stay at the Holiday Inn instead. I am glad I did so as we had a lovely relaxing night in a clean and pleasant environment. The staff were lovely and the room had some nice touches like a bath robe and slippers and complimentary bottles of water and a Mars bar! We had our young son with us and were not made to feel like he was any trouble either which was nice (as he is quite a handful!!).
July 2, 2014
Rated 5.0 out of 5.0 by Tommaz Great value and great location
We stayed as a family of 3 while on a visit to Newcastle University. 3 of us stayed in an Executive room with a sofa bed. The staff were rally nice and the breakfast was fab! the chef and restaurant staff were very busy but kept smiling and remained very helpful/pleasant. This hotel is located a very short drive from the city centre 6 miles approx 15 mins by car. Also close to the Angel of the North which was an enjoyable stop of. I would highly recommend this hotel.
July 1, 2014