Rated 4.0 out of 5 by 158
Rated 5.0 out of 5.0 Great one night stay
This hotel is great, the staff are fantastic and made us so welcome really going that extra mile. Food was good and the room was clean and adequate for our stay.
Will stay here again on our next trip to Newcastle.
August 29, 2014
Rated 5.0 out of 5.0 by Philkrys Hotel stay
Good value comfortable room and very good staff would recommend with the deal we had'
August 28, 2014
Rated 5.0 out of 5.0 by Toccata A first class hotel
When I first booked the hotel, I wondered whether it would be easy to find, having had difficulty one year with a hotel further north.
To my delight, it couldn't have been easier ; off at junction 64 of the A1M and it was right in front of me. Couldn't have been better.and with a good car park.
The hotel itself was light and airy and the ambience and decor superb. The staff were friendly and were on the ball at all times.
The food was excellent and the drinks were reasonably priced.
We shall definitely stay here again when travelling north.
August 26, 2014
Rated 5.0 out of 5.0 by Grandad Tash Great visit
It was an excellent visit.The experience was very good and I would certainly return.Real value for money.
August 22, 2014
Rated 5.0 out of 5.0 by shad15 nice clean room
good centeral location for visiting area hotel was clean and friendly
August 22, 2014
Rated 2.0 out of 5.0 by James1976 Washington - Holiday Inn
I wouldnt recommend this hotel to any friends or family who are looking for a quality stay with value for money.
I felt let down by the brand having stayed in many different sites around the world, the apearance of the hotel is very aged / dated from the exterior and it doesnt change much once inside. The staff are polite but didnt provide me with a warm welcome as usually experienced.
The hotel seemed very clean and tidy, it is desperate for an overhaul and upgrade.
August 19, 2014
Rated 3.0 out of 5.0 by Lullu102 Next to A1
Very easy to find and convenient for A1. You can hear the A1 in the room.
Parking is easy right in front of hotel.
It's a one night stop of purely for convenience of location and that's it.
There was no welcome. Staff at reception not friendly but this is more of a business hotel and that impersonal way of dealing with guests is acceptable in the business world.
My Mother is elderly and not very mobile but just about managed the steps from foyer to corridor. There is a platform lift which looks like it's not been used or anyone knows how to use it. No-one from reception offered to help.
The rooms are ok but in need of updating. The doors in the bathrooms are badly eaten away at the bottom and smell damp.
Breakfast was nice and the staff lovely. However I have two large bruises on my arm from when a waitress opened the kitchen door knocking my arm. The staff there were lovely but no mention of an accident book but the chef said he would report the door.
Plus is that Toby Carvery is two minutes walk and catering staff very nice.
August 19, 2014
Rated 4.0 out of 5.0 by GBal59 Good for a stop over.
Good location right next to A1. No traffic noise when windows shut. Used this hotel to break journey to south of England. For that reason good choice as price was reasonable when booked online.
August 18, 2014