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Rated 4.0 out of 5 by 156 reviewers.
Rated 5.0 out of 5.0 by A first class hotel When I first booked the hotel, I wondered whether it would be easy to find, having had difficulty one year with a hotel further north. To my delight, it couldn't have been easier ; off at junction 64 of the A1M and it was right in front of me. Couldn't have been better.and with a good car park. The hotel itself was light and airy and the ambience and decor superb. The staff were friendly and were on the ball at all times. The food was excellent and the drinks were reasonably priced. We shall definitely stay here again when travelling north. Dr. P August 26, 2014
Rated 5.0 out of 5.0 by Great visit It was an excellent visit.The experience was very good and I would certainly return.Real value for money. August 22, 2014
Rated 5.0 out of 5.0 by nice clean room good centeral location for visiting area hotel was clean and friendly August 22, 2014
Rated 2.0 out of 5.0 by Washington - Holiday Inn I wouldnt recommend this hotel to any friends or family who are looking for a quality stay with value for money. I felt let down by the brand having stayed in many different sites around the world, the apearance of the hotel is very aged / dated from the exterior and it doesnt change much once inside. The staff are polite but didnt provide me with a warm welcome as usually experienced. The hotel seemed very clean and tidy, it is desperate for an overhaul and upgrade. August 19, 2014
Rated 3.0 out of 5.0 by Next to A1 Very easy to find and convenient for A1. You can hear the A1 in the room. Parking is easy right in front of hotel. It's a one night stop of purely for convenience of location and that's it. There was no welcome. Staff at reception not friendly but this is more of a business hotel and that impersonal way of dealing with guests is acceptable in the business world. My Mother is elderly and not very mobile but just about managed the steps from foyer to corridor. There is a platform lift which looks like it's not been used or anyone knows how to use it. No-one from reception offered to help. The rooms are ok but in need of updating. The doors in the bathrooms are badly eaten away at the bottom and smell damp. Breakfast was nice and the staff lovely. However I have two large bruises on my arm from when a waitress opened the kitchen door knocking my arm. The staff there were lovely but no mention of an accident book but the chef said he would report the door. Plus is that Toby Carvery is two minutes walk and catering staff very nice. August 19, 2014
Rated 4.0 out of 5.0 by Good for a stop over. Good location right next to A1. No traffic noise when windows shut. Used this hotel to break journey to south of England. For that reason good choice as price was reasonable when booked online. August 18, 2014
Rated 5.0 out of 5.0 by Fantastic hotel and very friendly staff Over the past year, we have stayed at the Holiday Inn in Washington several times. We have never had to want for anything. Nothing has been too much trouble for any of the staff on duty. We fly up from Southampton to visit my daughter and her family. On many occasions, we have brought up great-granddad who is 94 this year. We always book an accessible room which is wonderful. Every convenience has been thought of for elderly/disabled people. The beds are very comfortable and the bathroom is well designed. Extra pillows are delivered to the room very swiftly. Tea/coffee making facilities are much appreciated and there has never been a problem asking for more supplies. Breakfast is very good. A vast variety - even cooked food made to order - e.g. poached eggs. All the restaurant staff are very attentive and nothing is too much trouble. Great Grandad loves the hotel and feels very comfortable and well looked after. Thank you - we will be back! August 17, 2014
Rated 5.0 out of 5.0 by Breakfast Fantastic breakfast quality service by friendly staff!! August 15, 2014
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