Rated 4.2 out of 5 by 797
Rated 5.0 out of 5.0 by Laura014778 Awesome Service
We took a night tour that left from the hotel and Don (was also bellman at the hotel) was awesome. He was on duty the next day after and we stopped to chat and to find things near by and he offered to take us. He was outstanding, went above and beyond. Thanks!!!
July 23, 2013
Rated 4.0 out of 5.0 by Nubab great view to Georgetown
good located, Close to Georgetown,
Close to the Metro and so easy
travelling to the Mall
July 23, 2013
Rated 4.0 out of 5.0 by SueLoFra37 Beautiful Room! Bed Very Comfortable!
We were on the 12th floor and we had an amazing view. Room very spacious, comfortable and clean. Staff was very helpful. I also enjoyed the convenience of the business center. Very close to Metro about a block to go into DC We had breakfast every morning at Vantage Point Restaurant which was very convenient on 17th floor. One breakfast was free and the other 1/2 price. Breakfast was good except it was the same thing everyday. Would have been nice if one thing was changed on menu per day. My husband would have really likes if there were a few pastries. Also had dinner at restaurant one night which was good. They also have within walking distance some fast food places - Mcdonalds, Chipoltes, Cosi Quiznos, etc. We had a wonderful stay at hotel and a great time in DC. Easy off on I-66 to hotel and getting to I-395 going home was a breeze. Very convenient. I would definitely stay here again.
July 20, 2013
Rated 4.0 out of 5.0 by Weddingparents Thanks to the staff on the 11th floor and sales staff!
We had booked 3 rooms for my daughter's wedding (in addition to many more for family and guests). When we got there, we had been told they only had 2 rooms for us, each with one bed in it. Because they were fully booked they couldn't get us another room, but did switch us to a room with 2 beds. That was still a problem because we needed the additional room the next day for wedding prep with the hairdresser and make-up people. I was able to get a small conference room that we could use the next day thanks to the very kind and efficient women in the Sales Office. They found us space at a discounted rate. In the end we didn't need the conference room because later that day I asked the front desk people to check one more time for our reservation and they found they had the 3rd room reserved for us after all. Baffling!
The housekeeping staff that worked on the 11th floor on 7/11-7/13 were great! We were constantly running between the 3 rooms getting dressed, taking pictures, etc. and they were very patient and cleaned around our schedule. That was very much appreciated!
Overall, what started off as stressful ending up being very good!
July 19, 2013
Rated 4.0 out of 5.0 by Katieplus4 Nice stay close to metro
Stayed 6 nights on recent sightseeing DC trip. Close to metro, clean room, good air conditioner for hot summer days! They offered free breakfast for me since I was a Reward Club Member, but never tried it out. Free parking & Internet huge plus!
July 17, 2013
Rated 5.0 out of 5.0 by Joyceg Our Go To Hotel in DC
Right at the Rosslyn Metro stop and across the Key Bridge from Georgetown. Free parking, and an overall good experience. We stay here whenever we get to DC. The breakfast buffet is on the top floor and is sort of unwieldy to use, not a quick in and out.
July 16, 2013
Rated 5.0 out of 5.0 by kjj2 5 min to metro and free parking
We spent 5 nights here and were very satisfied, breakfast buffet was excellent , had dinner there one night and it to was excellent and very good value. The free parking and very close proximity to the metro was a real plus. Easy access from major hwys. and the staff were all great and seemed to really enjoy there jobs, always willing to help with directions. Only 20 min. walk across bridge to Georgetown and great restaurants, really enjoyed the Old Glory BBQ on M street.
July 16, 2013
Rated 5.0 out of 5.0 by HHH2 Holiday Inn Rosslyn Key Bridge
How many hotels can you find within walking distance of everything you cound possibly need including the D.C. metro?
Well this Holiday Inn fits the bill and the rooms have balconies too.
We spent a week here and saved over 100.00 because the parking is secure indoors and free ( yes you heard that right .....FREE ) Safe secure area, great staff, and if you score a room on a higher floor facing the river, you have a pretty neat
view of Georgetown and the areas around it. Its a 20 minute metro ride to the Smithsonian and I'm pretty certain that when heading down to the metro stop you will ride the longest escilator
you have ever seen. ( thats worth seeing in itself ) !!!!!! Have fun - we did.... Harry from Ohio
July 15, 2013
Rated 1.0 out of 5.0 by walpoledde still waiting for management to get back to me
suppose to have free breakfast ....did not happen
system was down so no one could correct bill while I was there.
I do not understand that if the system was down, how could the charges be put on my bill but then not have the ability to credit those same charges
bill was suppose to be e mailed to me, had to call to get e mail
some how extra breakfast was charged to the room.
manager matt was suppose to issue a credit my charge card. no credit has been done yet.
I emailed customer service and have not received any response yet. used both "customer care" and "contact us". next it is file a complaint with credit card
July 15, 2013
Rated 4.0 out of 5.0 by MrsJones0705 Great Location/Price
I chose this hotel because of it's location. It is really close to everything without being directly in downtown DC. Everything was great. The elevators were a little slow, but service was wonderful. Will definitely stay again.
July 15, 2013
Rated 2.0 out of 5.0 by DCVacation slow service
I made a reservation for 5 in a suite, but when we checked in with 5 people, we were in a room with 2 double beds. We were told they didn't have rooms with sofa beds and we would get a roll away. We waited almost 2 hours for the roll away, only to call to find out there were none available. They would try to move us to a suite in the am, so now they had suites. But didn't really care that our 18 yr. old daughter had to sleep in a chair. They were happy to provide sheets/blankets. GREAT! They did comp us breakfast the next morning. When we inquired the next am to make sure we would get a roll away, no one knew anything and their computers were down. They said they would make sure to take care of it while we were gone, which they did. Also had to beg to get enough towels for 5 people. And the bathroom had hair in it. It was not a comfortable situation, 5 people in a standard room for 3 days. While they did recifty the problem, it didn't start our vacation out on a great note.
July 13, 2013
Rated 5.0 out of 5.0 by Scott1969 Would recommend to anyone
The Holiday Inn Rosslyn is a great value at a great location. It is much less expensive than any comparable hotel across the river and, with easy and quick access to a Metro station, you can get to any location in DC without worrying about taking your car and parking. And, after a day in the city, enjoy a drink or a meal in the restaurant on the 17th floor with a great view of the Potomac, Key Bridge and Georgetown.
July 13, 2013
Rated 4.0 out of 5.0 by HecFamilytravel Comfortable hotel in Arlington, VA
Staff we encountered very friendly, helpful & courteous; We were upgraded to a suite as we were given a key to someone else's room when we checked in. We also got free breakfast for the family. The restaurant has an awesome view of DC, highly recommended to try the breakfast here & enjoy the view on the 17th floor. This is an older property, however internet access was complimentary , fast & efficient. I would definitely stay here again.
July 13, 2013
Rated 2.0 out of 5.0 by HIHC1 I wouldn't recommend it
We went there with my family (4). When arrived I was not recognized as Platinum member. No special amenities or room upgrade like in other hotels of the same program. I even asked and the only "big" thing I got was a free breakfast (only one)!. This was the first time I had to pay for breakfast in a holiday in (In all fairness I have to say I paid half the price for the other three members of my family, and the breakfast was higher level than in HIExpress)). Later on I learnt that the free breakfast only applies to the "express" hotels. As a very old member there must be something wrong with communications because this was never evident for me until I got to this hotel.
Location of the hotel is good, but rooms don't seem well maintained, and the stuff look old. The TV was broken when we arrived and we had to wait until next day to get it fixed. Not to mention the safe box, it is amazing! perhaps nice for an old flea market aficionado, but not sure if you want to keep your personal stuff safe.
In general the staff attitude is not nice. Not smiling, not welcoming, not warm (perhaps is a Washington thing?). It seems they don't enjoy working in that hotel (or working at all). In our 11 days vacations we used 4 hotels between only Holiday In and Holiday In Express, and this was the worse experience! (You can read my other reviews).
July 12, 2013
Rated 5.0 out of 5.0 by FrankfromAiken Convenient
A short walk to Georgetown across Key Bridge, and a short walk to the Washington metro. Staff is friendly & efficient. Rooms are clean & quiet. Parking is secure, covered and close by. Breakfast is generous and wait staff is friendly & excellent
July 12, 2013
Rated 5.0 out of 5.0 by jebfarm Great Value
great location close to Metro
reasonably quiet A/C
July 11, 2013
Rated 2.0 out of 5.0 by 4Vacation Run Down Facilities
Rooms look and feel run down.
Gym facilities are excellent.
July 11, 2013
Rated 5.0 out of 5.0 by kster1 Great location for DC trip, very nice accommodations
This hotel was great. It was about 1 block away from a metro station, which came in handy each time we went over to DC for sight-seeing. The pool had an actual lifeguard on duty! The fitness center (although I didn't use it) had a wide variety of machines and other equipment (unlike others that just have a treadmill and bike). The room was very clean and we had two sinks even! The breakfast wasn't totally free, but one person got a free-buffet voucher and everyone else in the room got 50% off the buffet. The breakfast buffet was nicely laid out and had plenty to choose from. The cost of the room and all the amenities we received were very well balanced.
July 10, 2013
Rated 1.0 out of 5.0 by JeffyJeffJeff But it's close to Georgetown
Desk clerk (female with first initial L) almost ignored me as she talked with other clerks that were standing around and interrupted my check in to take calls and give vouchers to other guests! My only request was a quiet room, so she put in in the room next to all the elevator shafts; after waiting 10 minutes for an elevator I walked down four stories with my luggage and requested another room - she seemed vacuous and uncaring. The next room was "ready" but I found no towels and it took two calls to have towels brought up. Parking garage is free but filthy, badly cramped, and unattended.
I'm just saying this was my experience, you decide if it was good or bad.
July 10, 2013
Rated 5.0 out of 5.0 by RushvilleRocketeer 4th of July the American way !
Was going to Gettysburg for the 150th anniversary and decided we would extend our patriotic mood by cruising on into D.C. for the 4th. There are only two places we will stay in D.C., both Holiday Inn properties. This is where we stay most of the time. It is located just off the Key Bridge out of Georgetown on the Virginia side of the Potomac and is 1 1/2 blk. from a Metro station that takes you just about everywhere. There is a well lit parking garage attached with easy access to the hotel. The staff is friendly and eager to help by answering your questions or helping you make arrangements. The rooms are large, clean and extremely comfortable with standard amenities and the restaurant on top is a good place to eat. After watching the D.C. fireworks we visited it for refreshments and through the windows that cover three sides observed fireworks from the surrounding area. This hotel is both adult and kid friendly and it will in all probability be our destination when we make our next D.C. trip. And Priority Club members receive extra perks.
July 10, 2013
Rated 3.0 out of 5.0 by Szabolcs Unfriendly staff and crowded hotel
It was chosen, because of the fine location and our loyalty to Holiday Inn holtel chain.
This hotel is just under the flight corridor to Washington Airport, so every minute you can see a plain closely. Little bit noisy.
The hotel was very crowded. Check-in and check-out takes minimum 30 minutes. In spite of 4 elevators, we had to wait long minutes to catch one.
The pool was O.K.
The Wifi signal was so weak, that I could use it only from the desk!
I asked them to fix it - nothing has happened.
The lobby people was busy and I felt, that I have disturbed them.
The restaurant was also crowded, busy staff, not taking care too much about the people, while YOU have to ask everything.
July 9, 2013
Rated 5.0 out of 5.0 by ZigZagZigZag Comfort and Location
Easy accessible, excellent location and comfort value for money.
July 9, 2013
Rated 4.0 out of 5.0 by Timmes Prime Location for staying in D.C. Area
To start up right, this Hotel is in a perfect Location for a trip to Washington D.C. Area. It's only one Metro stop to D.C. Downtown and also just one stop to Arlinton Cemetary. There are a lot of food places around (e.g. Starbucks, a Sub--shop, a Saladbar,...#
And it's only 2 minutes by foot to the next Metro station.
The Hotel itself is pretty nice, too. They have kind employees in the whole place and some good views out of the rooms and the restaurant. The rooms are very clean and big enough for my needs. Just the bathroom could use a little renovation and so does the pool area.
My inquiry for a high floor room couldn't be granted and my car was scratched in the hotels parking garage #they should get some video surveilance!)
July 8, 2013
Rated 2.0 out of 5.0 by IHGTraveler22 Room not in good condition
TV remote control didn't work
Bed not made when checked into room - no sheets on it.
Pullout bed in couch had dirty linens on it.
Was surprised that room was in such poor condition. Not up to typical Holiday Inn standards.
July 7, 2013
Rated 4.0 out of 5.0 by Tebow Great value for the price.
Great location, easy access to DC , Virginia and Maryland. Short drive to Georgetown University's Yates Field House. Very close to Reagan National Airport. We might return.
July 7, 2013
Rated 5.0 out of 5.0 by tammy2013 helpfulness of all staff and comfortable room
We enjoyed our stay. The room was spacious and comfortable. The staff was very helpful and pleasant. We enjoyed the restaurant. The quality of service and food was excellent. If we go back to D.C. we would have no problem staying there again.
July 7, 2013
Rated 4.0 out of 5.0 by DianeC Great for families
We were here with the kids and the in-laws--we were able to get ajoining rooms. The noise when the balcony door was open seemed like typical city noise, (which may be too loud for someone not used to it) but with the door closed our stay was very quiet. The breakfast was a nice buffet and easy to get to with the kids--the staff was very accomodating of the kids' needs. We ate several times in the upstairs restaurant and while nothing spectacular, was solid, family friendly food. Kids ate and the parking was free, which is GREAT in a city as expensive to stay in as DC. Metro was an easy #and we had a pre-schooler with us# 1-2 block walk and the skyway allowed us to avoid crossing one of the streets. We were at the most 20 minutes away from the farthest Metro stop we needed #the zoo and/or the Capital# If I had a complaint, it was that there were no real diining options in the area as close as we would have liked but after a long day in DC, we didn't want to schlep all over creation looking for a place. On our way home we passed Crystal City and that Metro seemed MUCH further than our stop which was served by 2 Metro lines that went to the middle of the city.
July 6, 2013
Rated 4.0 out of 5.0 by LoDeeDo Perfect Location - Easy access to Metro
This property had everything we were looking for! It was a block away from Metro, allowing easy acess for sightseeing in Washington DC. We felt completely safe in the area, even when returning after dark. It was a half block from a McDonalds, which proved very helpful one evening. The hotel and our room was very clean, spacious, and well-appointed. The indoor pool was great, and it's the first time I've seen a life guard on duty at a hotel pool. Wow! Parking was ample, and free. Nice! They even had a handy coffee and sandwich shop on the first floor, which we used a couple of times during our 4-day stay. My teenaged son gives a thumbs-up to a cheeseburger he bought there. Breakfast is served on the top floor, which boasts a fabulous view of the city and the Potomac. Here's how breakfast works: First breakfast is free, all others are half off. It is a FEAST with many choices, and nice to have real plates, silverware and glasses on linen tablecloths, obviously not the standard foam plate and and plastic silverware you get at most hotels. We loved everything about staying here, and definitely recommend to all!
July 5, 2013
Rated 5.0 out of 5.0 by dboisv1 Awesome Experience
This hotel and its staff were very, VERY pleasant and made our first stay in DC fantastic. The hotel is right on the metro line, right around the corner from a bunch of restaurants/cafes, and only a couple miles from the monuments and museums. We ended up locking ourselves out of our room at one point and the staff helped us out immediately with no problems. One of the great things I loved was that there was free parking in the garages under the hotel, so I didn't have to worry about my car at all during our stay. One night at the bar the bartender told us about all sorts of fun places to check out. This was a wonderful experience and we cannot wait to go back again!
July 5, 2013
Rated 4.0 out of 5.0 by travelwithlittleones Excellent safe location, easy acces parking, friendly service.
Great location, easy walk (with kids) to the Metro. The area is safe with to be out with your little ones as well. Some fast food and a grocery within a couple of blocks. Clean and comfortable room. I would recommend Key Bridge to anyone traveling to DC. The only thing to be aware of if you are traveling with small children, the pool is deep (3.5ft is the shallowest) and the pool rules are a little too strictly enforced. (One young man was told there was no jumping. What is the fun of a pool if you can't jump?)
If we come to the DC area again, I would stay here again!
July 4, 2013