English
Washington-Georgetown
Book online or call:
1 800 972 3159
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Hotel Contact Information
Hotel Front Desk: 1-202-3384600
Hotel Fax: 1-202-3384458
Hotel Fax: 1-202-3384458
Rated 4.2 out of 5 by 87
reviewers.
Rated 4.0 out of 5.0 by NickyQ Very Expensive
I thought this hotel was OK. It was in a great location, very easy to use their shuttle or get a cab. The little gift shop was nice and the coffee in the lobby was appreciated. When we arrived they gave us a room key.. Me, my husband, my 3 yr. old and my mother in law and our 4 bags went up to the room to find a worker grouting the shower. He said we never should have gotten the key and they would send up someone to get our bags. Of course my 3 yr. old needed the potty, so I took her back down to the lobby to find a restroom. Passing the front desk I mentioned the room was not ready. When I came back to the lobby, my husband and mother in law were there. He said they schlepped the bags down because no one went up. We got another room in a few minutes. The 1st key didn't work so we tried another that worked. The pull out couch was a pull out, not very comfortable, but the air conditioning blew directly on the bed and there was no adjustment. Not the hotels fault but there was a crash right outside that woke everyone up the 1st night we stayed there.
May 20, 2013
Rated 4.0 out of 5.0 by MAV1 Excellent Server at Restaurant
Betty, our breakfast server at the restaurant, was fantastic! She took such great care of us, especially my one-year-old son. Give that lady a raise!
May 20, 2013
Rated 3.0 out of 5.0 by OnTheRoadMan Reservationist Raised the price on me while I was on the phone by ~ $40
Location and on site folks were good. I am still exasburated that while I was on the phone the king bed room that I was quoted one minute earlier was then not available after we looked at a suite room price. I am a large man and had to then pay an additional ~ $40 for a king bed all while I was on the phone over a few minutes because the initial quote was "no longer valid"?????? What a crock. An adjustment would be appropriate as I will remember this as I travel each month. Still upset! Tim C
May 20, 2013
Rated 3.0 out of 5.0 by DoXx Don't Get Up Early
This hotel is a very good value overall. However, like most good value hotels service suffers after hours or early in the morning. We needed a van sized cab for all of our luggage. The one person staff at 6AM on a Saturday said he would call us one, but in the end, 20 minutes later he could not produce one. There was a guy asleep in a smaller cab, which the desk person said was the only cab available(this in Washington, DC). We could barely fit our luggage in the cab. Then to add insult to injury the cab driver claimed he had to charge us $2 a piece for the bags because they could not fit well in the cab. When I asked him to produce a fee schedule he could not do so. The most a taxi can charge for extra bags is .50. I reported him. I should also mention that there was no bellman on duty at 6AM and no help available with our luggage. Normally this is not a problem, I am happy to carry my own luggage, but this was one of those instances when a bellman was needed. The one person on duty could have cared less and made no attempt to assist us
May 18, 2013
Rated 5.0 out of 5.0 by Yafie Very comfortable and unusually good staff
This was our first experience at this hotel and it turned out to be much better than we expected. The room was a good size, bathroom had a good shower and a long counter with room for all our stuff.
We are unusually fussy about the bed, linens and pillows and they were all very, very comfortable.
In addition, the staff went out of their way to be helpful. We travel a lot and rarely see such a caring staff. We look forward to our next stay.
May 15, 2013
Rated 5.0 out of 5.0 by Lamb34 Friendly service phenominal wiat staff in the dining room!
Have stayed here several times this year and each time have found the hotel staff to be friendly, helpful, courteous and have a great sense of humor. That makes it easier to be away from home. Hotel is clean and safe amenities are adequate.
May 15, 2013
Rated 5.0 out of 5.0 Great service and nice rooms.
We stay here all the time to visit my daighter in college. The service is excellent and I love the shuttle service. Rooms are nice and clean.
May 15, 2013
Rated 5.0 out of 5.0 by CEDUP2 good deal
In a pricey area, easy access, convenient. And get some thin crust pizza from Romeos Cafe! Down the street.
May 14, 2013
