Rated 4.2 out of 5 by 336
Rated 3.0 out of 5.0 by chchchch Housekeeping
Stayed in this hotel while visiting Georgetown for a few times during the past couple of year.
Housekeeping forgot to clean room one day until I got back to hotel at 4pm and when I called to reception, they 'questioned' if I'd forgotten to take the 'do not disturb'/ privacy sign off the door!!!
Paper cups were not refilled after room cleaning. (Never happened during previous trips)
One elevator was not working during the Easter Weekend and waiting time was quite ridiculous.
Comfortable bed and front desk people were polite.
April 6, 2013
Rated 4.0 out of 5.0 by bobze Good place to stay
Comfortable hotel in a great location for restaurant and grocery options. On check-in, our first room had a leak in the bathroom from the room above. We were immediately relocated to another room, even though the hotel was fully booked, and given breakfast vouchers for our three days stay, an extremely generous offer. Our room had a great view of the Washington monument, however a dirty and stained window greatly detracted from the view. All staff is extremely friendly and accommodating, and we recieved especially good breakfast service from our waitress, Tegest.
Can't go wrong staying here.
April 6, 2013
Rated 5.0 out of 5.0 by Ireallyliketraveling Comfortable "home away from home" in our nation's capital!
Location, location, location! This is a wonderful hotel in an upscale area of Washington, DC. The staff is personable and professional--from the front desk staff to the housekeepers to the restaurant servers. Everyone-and I do mean everyone-made me feel comfortable. I felt as if I was coming "home" each night after a full day of meetings and sightseeing. And the shuttle--oh my goodness--this was a definite plus about this hotel. All of the shuttle drivers were friendly and a fount of information. I especially appreciated learning which metro stop to find the DC food trucks. I have to come back to Washington, DC for a week-long conference in November, and I definitely plan to stay here again. I've already told my colleagues that this hotel is THE place to stay in Georgetown. Yes, I was positively impressed. Yes, I will be back! Thank you for making my stay in DC last week such a positive experience.
April 5, 2013
Rated 2.0 out of 5.0 by bunyamin acceptable
A bit frayed around the edges - the rooms look to have been designed in the early 90s. Service variable. Some staff very helpful and obliging, while others were pretty astonishing - a fellow who regaled the couple in front of us with tales of his trip to Florida while we waited to check out was a "highlight." An acceptable place if you need to stay in Georgetown, but there are much better options downtown.
April 5, 2013
Rated 4.0 out of 5.0 by SomersMom Perfect for Families
We traveled with another family to visit Washington, DC. Holiday Inn Washington-Georgetown was chosen since it was the most reasonably priced hotel that was still close to the DC attractions. It was perfect for our needs with comfortable rooms, a nice restaurant, John F's, where we had breakfast and dinner, and a great location close to transportation.
The staff were wonderful. Our waitress in the morning, Betty, could not have been nicer. She easily kept up with the needs of our group of ten! Edwin, our server at dinner one night and bartender the next, was very attentive and also exceptional.
The pool does not open until Memorial Day which was a disappointment to the children but they were so tired after a day of walking around our capital, that they were happy to play games in the lounge while the adults relaxed with a nice beverage :-)
Thank you Washington-Georgetown Holiday Inn.
April 4, 2013
Rated 4.0 out of 5.0 by Adames Nice Place
Our family of five stayed for a week. The hotel is located close to all the places you want to see while in DC. The staff was always courteous and Tegest at the dining room was superb!
April 3, 2013
Rated 4.0 out of 5.0 by Arborealplatypus Hotel quite good - Location okay
Hotel was fine. Rate was reasonable for Washington. Location is a bit awkward, but the metro bus works fine - if you allow time. Getting to the metro train is more difficult.
April 1, 2013
Rated 5.0 out of 5.0 by deparker Great Hotel
We had a great stay, wonderful property and I would definitely stay again!
April 1, 2013
Rated 5.0 out of 5.0 by LC805 Nice size room, great price
This was our first trip to Washington DC, this hotel was a great deal, the price was reasonable, rooms were clean and good size, and the staff was helpful with directions etc.
March 30, 2013
Rated 5.0 out of 5.0 by bea68 it's a good address.
i recommend this hotel to all people. Near bus to downtown.
March 30, 2013
Rated 5.0 out of 5.0 by patty31 Weekend Visit to Georgetown
Nice hotel in a great location to Georgetown and all of D.C Staff is very friendly and helpful. The lobby is very nice and the restaurant/bar had a wonderful happy hour. Perfect to meet friends for a drink before going out on the town.
March 24, 2013
Rated 1.0 out of 5.0 by Mike4562 Tired Old Property
This hotel has seen better days and need a makeover and updates,
Have stayed here many times over the years but with many choices in the area I eill not stay again.
Too bad location the was good for me.
March 24, 2013
Rated 5.0 out of 5.0 by Dawne Nice location and friendly staff
I enjoyed my stay, but I would have liked to have a mini fridge in the room.
March 22, 2013
Rated 5.0 out of 5.0 by Genny21 Friendly, efficient staff
I wish every Holiday Inn was like this one. The facilities were first rate, but it was the staff that made the difference. From the quick, friendly greeting to the thoughtful restaurant recommendations to the anticipation of any needs, the staff made our entire experience pleasant and relaxing.
March 21, 2013
Rated 5.0 out of 5.0 by IndyMom My Favorite DC Hotel
I like this hotel because my office is right across the street, so I stay here first and foremost for the location. However, I am always greeted in a friendly, professional manner and have never had a complaint. This hotel is often very busy because of its location, i.e., many people in the lobby, etc. However, I have never had a problem with noise at night, or trouble sleeping. My only complaint is that the price fluctuates so much, it's difficult to budget for, but it's often exceptionally reasonable for the area.
March 21, 2013
Rated 4.0 out of 5.0 by SuperKyle Pool is Seasonal
The hotel is exactly what I expected for a Holiday Inn Express and very nice. There were a few places nearby to get food, including a Whole Foods and just a mile walk from shopping or downtown DC.
The price was great, but I chose the location because the site states there is a swimming pool.
Unfortunately, it is a seasonal, outdoor poor and therefore not open during my stay in February. Bummer.
March 7, 2013
Rated 5.0 out of 5.0 by Robin75 Usual great room and especially great service this time.
On arrival we found the room ice cold, but within 30 mins. the staff had identified the problem and corrected it. We were warm as toast the rest of the weekend!
March 4, 2013
Rated 1.0 out of 5.0 by udvranto Broken Heat
Our heater was broken on arrival. We called the front desk and the service guy came up and fixed it. It broke again during midnight. We decided not call the service, since our two year old needed some rest. It was a very bad experience in a cold night.
February 11, 2013
Rated 4.0 out of 5.0 by EC123 breakfast too pricey,parking fee unfortunate and coffee service too limited
Everything was lovely and convenient. I'm disappointed that we had to pay for parking as there was just a regular parking lot with no valet. Not sure why there's a $15.00 fee to park on a regular parking lot that surrounds the hotel. Additionally, the coffee in the lobby is only offered for a minimal period of time in the morning. Every other time you have to go to the restaurant to get coffee. Finally, while the breakfast is good, I don't think many people are expecting to pay $15.00 per person for breakfast. $60 for breakfast for a family of 4 is far too pricey.
February 10, 2013
Rated 4.0 out of 5.0 by Headred Great Location
Enjoyed my stay except for the noisy neighbors. I was given a room with an adjoining door. At 3:15 AM I was awaken by a loud slammed door in the next room and over 30 minutes of loud female laughing, talking, and TV. There must be a better way to sound proof rooms which have adjoining doors????
February 1, 2013
Rated 4.0 out of 5.0 by ramcomil Great value, location and accomodation
Overall our experience was very positive. Staff were friendly, knowledgeable and helpful. The location, for our purposes was excellent. The hotel dining room was not exceptional but provided an adequate breakfast buffet or ala carte menu. The evening meal was also okay, though a bit Spartan. If you want/need more than hotel dining room offerings there are several other selections within walking distance of the hotel. We found the cafeteria & deli in the nearby Whole Foods was a pleasant convenience. The free in-room wifi was good, reasonably stable and strong. Parking was a bit limited and expensive but that is typical of DC.
February 1, 2013
Rated 3.0 out of 5.0 by Quincy Poor dinner service in bar
I liked everything about this hotel except for one important feature - the restaurant was closed on a Thursday evening and guests were forced to eat in the bar area or leave the hotel for elsewhere. Since it was late and very cold outside I decided to eat in the bar. Bad mistake! Extremely poor & slow service. I waited a half hour to get a menue delivered to my table then moved to a bar stool thinking the service would improve. Again, another mistake. I waited hour before my meal was delivered to me. I then had to ask for utensils. I will say that once I did get the meal it was prepared very well.
Other guests were complaining about waiting too long to get served also and brought this to the attention of the bar manager.
The bar management said that the hotel management anticipated a slow night so decided to close the restaurant, reduce staffing and force guests to eat in the bar. The bar staff was working very hard to keep up with the crowd but they couldn't do it.
January 30, 2013
Rated 4.0 out of 5.0 by farirn Great Pillows but checkout early or else
A housekeeper was trying to figure out if I was checking out of my room or not every time I left my room...I oddly felt like I was inconveniencing housekeeping and being kicked out before my check-out time (thought housekeping would know when to enter a room or not). Sadly no complimentary breakfast but receptionists were fantastic! Gym was adequate. Clean and warm place. The pillows were wonderful, absolutely comfortable! I would certainly return.
January 29, 2013
Rated 4.0 out of 5.0 by Illinois46 Professional and cordial staff
The staff welcomed us warmly on what was a hectic Inaugural Day weekend. We were helped with transit arrangements and other information that made it more pleasant to get around town and to events.Unfortunately the property is in serious need of refurbishment and the two double bedded room lacked the desk and, as important, lamp advertised on your website and needed for our work.
Otherwise it's a great location and everyone tries hard to please.
January 29, 2013
Rated 4.0 out of 5.0 by Cooter63 Great Service
I would like to say I enjoyed myself in your city will come back again. First off the pictures you guys show on the internet is not nothing like when you get to the hotel. The mattress was not comfortable your housekeeping was not on the cleaner side. I would leave different items in places to see if they really clean good and when I go back to those areas of the room the items would still be their. The bathrooms are really outdated and I would like to see if the hotel chain invest in comfort height toilets...You guys need to get someone to go behind your housekeeping a lil often. I personally carry my own cleaning supplies to make sure things are cleaned good. Overall I would recommend your Hotel because the location was good and the bus service was on point....Also the furnitue was not good the dresser was not long enough no fridge no microwave not good? I guess maybe in some of your other rooms have more to offer...
January 28, 2013
Rated 5.0 out of 5.0 by MAG1 Great Stay
Staff was courteous and helpful. Great location and well kept hotel!
January 24, 2013
Rated 5.0 out of 5.0 by Londoner1 Good location & good service
Good hotel in Georgetown - I did not eat here but the shuttle & service was fine!
January 22, 2013
Rated 5.0 out of 5.0 by JennyY Great location and price
I frequently stay at this location as my son goes to college in the area. You cannot beat the price and location for this hotel.
January 18, 2013
Rated 4.0 out of 5.0 by Limi Location excellent; staff helpful and gracious; hvac in room noisy
Beds and furnishings were good and clean, however heating unit in the room was very noisy - no control of fan speed so needed to turn it off each night. Quilt for the hide-a-bed was provided for the 2nd night but not the first. Potatoes with breakfast were very salty but waitress advised to order them plain for the nex day, which worked fine.
January 16, 2013
Rated 5.0 out of 5.0 by HTownTraveler Wonderful Experience
Came to DC with my family and wanted ot be close to the White House and the Smithsonian -- The Willard could not be closer! It's literally next door to the White House and within walking distance of all the great museums!
The service, rooms and employees are great -- there's no better place to stay in DC!
January 15, 2013