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Rated 4.2 out of 5 by 328 reviewers.
Rated 5.0 out of 5.0 by Wonderful beds The beds were wonderful. Loved the pillows. Since the vending machines did not dispense cold drinks, a small fridg in the room would have been appreciated. Parking was plentiful. October 16, 2013
Rated 3.0 out of 5.0 by Corrine was fantastic on the front desk I was very impressed especially with Corrine on the front desk who was efficient, pleasant and has an incredible memory for names. All was well until I wanted to leave. At 7.00AM I called the front desk to have them get me a cab. Corrine was not working and the message was not passed to the proper person. When I came down at 7.20 there were no cabs and I was late for my train. So although Corrine was great someone else let the team down and I did not leave with the favorable impression I had October 13, 2013
Rated 5.0 out of 5.0 by Good Place Stayed many times when doing business in the area. Easy access, clean, quiet. Staff is excellent, starting at the moment you enter the lobby to the front desk. Friendly, morning breakfast served with a SMILE by all the great Restaurant staff. Yeshi and all the others. Compliments to the cooks also, good breakfast. October 13, 2013
Rated 5.0 out of 5.0 by good value clean and comfortable accomodations. good value. good location October 9, 2013
Rated 4.0 out of 5.0 by Very clean and comfortable Everything about our stay was easy and pleasant. Great location! Nice comfortable clean room. My only problem was with the heating/cooling system in the room. The choice seemed to be fan always on (too noisy) or always off (too hot). Either way, it made it a bit hard to sleep each night. First night the fan kept waking me up. Second night I turned it off, but got too warm. October 8, 2013
Rated 4.0 out of 5.0 by Beautiful room, quiet and lots of space! The room I got was very good. Lots of space, clean and quiet - which is very important for me. I think I registered for Membership in the Reward Program the last time I was at your hotel, but I have not gained any points. Is it possible to register points now? October 7, 2013
Rated 5.0 out of 5.0 by Great Service and Fantastic Location Very friendly staff. Visit for business and they were very accomodating with great services. Room was good but bathroom could use some updating. Overall GREAT stay! October 6, 2013
Rated 4.0 out of 5.0 by Good location! Comfortable beds! Good breakfast! Friendly staff!The staff in the breakfastroom very nice and friendly. The concierge helpful and friendly. Both of them! Easy access to busses going downtown DC. Georgestown is a nice place to walk in. Good resraurants and fun shopping!If I go back to D.C. I will stay there again! October 6, 2013
Rated 3.0 out of 5.0 by comfortable bed room needs work supplies not replaced Every day we had to ask for more coffee for our Keurig coffee maker and sometimes we didn't get them after we asked. We also asked the van to pick us up and they didn't come to the place we asked so we had to get a bus. Average stay. Room was run down. October 5, 2013
Rated 2.0 out of 5.0 by Hotel needs to be cleaned & updated I've been using this particular Holiday Inn since 2005 when my children started attending colleges in D.C. At that time this property was neat, clean and convenient. It is still convenient but cleanliness has gone down hill in a big way! We had to change rooms this visit as the first one had a previous guest's perfume lying on the bed, as well as 2 lanyards hanging in the bathroom; the room had the overall impression that it had not been cleaned, just made up. The 2nd room we were given was okay but there were stains on the walls, cracked plaster and wallpaper peeling. The carpet in the hallways need either a good cleaning or removed and replaced. The overall impression of this hotel is that it is somewhat dingy in need of a good cleaning and/or upgrade. I will not be staying at this Holiday Inn in the future. October 2, 2013
Rated 4.0 out of 5.0 by comfortable rooms good shuttle service good value situated in nice place lots of restaurants nearby and good shuttle service September 30, 2013
Rated 3.0 out of 5.0 by Some Good, some not so good. The hotel is located min Georgetown and is close to a great deal of shopping and eating. The one big fault I found was the $30.00 a night parking fee that was attached to my bill upon my check-in. At the time your checking in, you don't have much choice to accept the fee, or not. There is no parking other than the hotel. I think this fee is ridiculous. Betty, the waitress in the cafe is a genuine nice lady and very good at what she does. She made me feel at home. The front desk left the printer out of toner for several hours. The ladies that took care of our rooms daily, were very efficient and did a great job. September 30, 2013
Rated 5.0 out of 5.0 by great service Excellent service from breakfast staff particularly Betty,TG and Yeshi September 27, 2013
Rated 5.0 out of 5.0 by Greatest Staff I don't think I have ever stayed at a hotel with more gracious, friendly and helpful front desk staff. Kudos also to our breakfast waitress TG - such a smiling, helpful person. We will definitely return September 23, 2013
Rated 5.0 out of 5.0 by Great staff The staff was most happy to help with any of our requests and were very courteous and considerate. September 23, 2013
Rated 5.0 out of 5.0 by Recent Stay The staff was some of the nicest and most accommodating I have ever had.. I highly recommend this hotel.. September 19, 2013
Rated 4.0 out of 5.0 by Very helpfull staff Everybody from the front desk clerk to the shuttle driver was very helpfull September 12, 2013
Rated 5.0 out of 5.0 by All Good Been in this HI many times when I need to work in the area, easy access, clean, friendly, convenient. close to places I need to be. September 12, 2013
Rated 4.0 out of 5.0 by Comfortable room and kind staff Excellent location and comfortable room, especially bed and shower. I do recommend it. September 10, 2013
Rated 5.0 out of 5.0 by Stayed for a week This Holiday Inn was great. Very clean and great customer service. I ate at the bar a lot. I was expecting not so good food but they surprised me; the food was actually good :) and the bartender Abby is awesome :) September 8, 2013
Rated 5.0 out of 5.0 by confortable room The man in the counter was very nice and our experience in the hotel was very good, i recomend it. September 6, 2013
Rated 4.0 out of 5.0 by Great location Comfortable bed, great location, easy to navigate the area, and at a great price! September 5, 2013
Rated 5.0 out of 5.0 by Great Location This hotel was just what I was looking for. A great location for my business trip. Hotel restaurant had a wide variety on its breakfast buffet. All the hotel staff I recounted were extremely helpful. If you book using AAA , the $30.00 a day parking is FREE!!! I will use this hotel again. September 5, 2013
Rated 4.0 out of 5.0 by Very good service by the staff I would like to commend Allan, Corrine and Aryelle for taking care of me and my family during our several stays at this hotel. I want to also commend Bethlehem of the restaurant for her delightful approach towards my family. thank you and keep up the good work. September 4, 2013
Rated 5.0 out of 5.0 by Family Funeral My family and I stayed at this hotel a couple of days leading up to and one day after my Mother-In-Law's recent funeral. We selected this property because of its proximity to the church and to other family members that live in the area. Although we were very satisfied with the entire stay, we found the staff to be excellent! They made a difficult time much easier with their friendliness and hospitality. I would recommend this hotel very strongly to anyone needing a place to stay in the Georgetown area. Easy walking distance to many fine restaurants and plenty of nearby shopping. September 4, 2013
Rated 5.0 out of 5.0 by restaurant I received excellent and friendly service from Betty during breakfast on 8/29/13. September 4, 2013
Rated 3.0 out of 5.0 by Front desk needs improvement We enjoy the location of this Holiday Inn. The maintenance staff and amenities are great. The front desk staff needs more training as they are curt and disinterested in fulfilling simple requests from guests. The in house manager needs to be more present and supervise the front desk staff more often. This can be a spectacular Holiday Inn, given its strategic location. September 1, 2013
Rated 4.0 out of 5.0 by Excellent location for public transportation The "Circulator" is just outside the door. $2.00 roundtrip to Union Station. September 1, 2013
Rated 4.0 out of 5.0 by Great Staff Great place minutes from everything in DC - with a free shuttle. Ladies serving breakfast are the best! September 1, 2013
Rated 5.0 out of 5.0 by Pleasant stay I have stayed with my family in a two double room and found the room to be sufficient and with all facilities (fridge, micro, etc.). Having the free shuttle service with hourly service to National mall and to Georgetown Main M street is a big advantage . August 31, 2013
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