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Rated 4.2 out of 5 by 363 reviewers.
Rated 5.0 out of 5.0 by restaurant I received excellent and friendly service from Betty during breakfast on 8/29/13. September 4, 2013
Rated 3.0 out of 5.0 by Front desk needs improvement We enjoy the location of this Holiday Inn. The maintenance staff and amenities are great. The front desk staff needs more training as they are curt and disinterested in fulfilling simple requests from guests. The in house manager needs to be more present and supervise the front desk staff more often. This can be a spectacular Holiday Inn, given its strategic location. September 1, 2013
Rated 4.0 out of 5.0 by Excellent location for public transportation The "Circulator" is just outside the door. $2.00 roundtrip to Union Station. September 1, 2013
Rated 4.0 out of 5.0 by Great Staff Great place minutes from everything in DC - with a free shuttle. Ladies serving breakfast are the best! September 1, 2013
Rated 5.0 out of 5.0 by Pleasant stay I have stayed with my family in a two double room and found the room to be sufficient and with all facilities (fridge, micro, etc.). Having the free shuttle service with hourly service to National mall and to Georgetown Main M street is a big advantage . August 31, 2013
Rated 4.0 out of 5.0 by Good service Satisfactory services, good staff behavior and good location August 31, 2013
Rated 5.0 out of 5.0 by Great bed, great shower head and super service from everyone! We especially appreciated the fact that two of the wait staff in the restaurant remembered us. August 29, 2013
Rated 5.0 out of 5.0 by Great place to stay We have stayed many times at this Holiday Inn because our daughter attends Georgetown University. The service is impeccable, the rooms are clean and the shuttle for free is a great additional service. August 28, 2013
Rated 5.0 out of 5.0 by Great Location Loved our stay at the Holiday Inn Georgetown. We were there dropping our daughter off for school. 10 to 15 min walk to Georgetown and M street. Clean, very friendly staff. Would recommend this hotel as a great value and wonderful place to stay. August 28, 2013
Rated 3.0 out of 5.0 by Comfortable bed, service is good except front desk staff We booked it early so we have a good discount. Most of the staff (shuttle bus driver, maintence, housekeeping, etc.) are nice and professional. However, front desk staff probably need more training. They are rude, non-accommodating and unprofessional. The room is clean and nice. The beds are comfortable. August 27, 2013
Rated 4.0 out of 5.0 by Great stay but expensive parking Everything about my recent stay was great except for the expensive guest parking. August 27, 2013
Rated 4.0 out of 5.0 by Lovely staff The staff was lovely and very responsive to us and our needs. When we checked in with our two kids, the front desk staff could see that they were both tired and excited and they gave them ice cream to welcome them. The only real criticism would be the shuttle bus. It was lovely for the hotel to offer this service, but at a time when you are very busy, there should be more than one shuttle bus and that people should not have to wait another hour for the next one. Also, while the shuttle did take us to DC, the drop off and pick up point was very out of the way and inconvenient. There were so many spots for drops off closer to the mall and the sites, I am wondering why this spot was picked. August 27, 2013
Rated 4.0 out of 5.0 by Great Location The free Shuttle Bus to the Mall area and different other locations is really a plus. Being a Platinum member, I've been offered an upgrade and a free breakfast for one day. Rooms need to be cleaner.. Carpet definitely need to be changed. August 24, 2013
Rated 5.0 out of 5.0 by Enjoyed One-night stay. Nice friendly staff at check-in. Clean and comfortable room. Yummy breakfast in the morning with efficient and courteous waitstaff. August 22, 2013
Rated 4.0 out of 5.0 by Michele Accommodating staff. Clean rooms and great location. August 19, 2013
Rated 5.0 out of 5.0 by Short Vacation We wanted my grandson to have a some type of vacation to talk about when he goes back to school so we decided to take a tour of Washington D C. The hotel staff was friendly knowledgeable and gave us suggestions that worked just right for us. We learned that the next trip to DC will have to be more than two days. August 18, 2013
Rated 3.0 out of 5.0 by Wouldn't let us check in We have stayed at this hotel a few times and it has always been comfortable, but on our arrival at 2:30 pm on a Wednesday, we were told we could not check in until 4pm. Another employee came to the desk a few minutes later and started checking people in who came after us. We then went back to the employee who we had spoken with earlier and she still would not check us in, so we went to the other employee and she did. It didn't make sense. The rooms need some upgrading and plates were left out in the hall the whole time we were there. It seems management was not aware. Still a great location, very comfortable, and staff is very nice (after we got our room), but parking was confusing, $30 per night unless you sign up for the "Party Club" then it is $15? That seems unusual and felt we were being coerced into giving more contact information. I will stay here again, hopefully management will be better prepared for future guests and rooms will be renovated. I was also not aware that if you make a reservation on line your full room rate is non refundable. Could be better informed August 18, 2013
Rated 5.0 out of 5.0 by Good Stay Very friendly staff! Met some staff from the front desk that presented the hotel in good light. I met Aryelle, Bryant and Benjamin who were very pleasant and asked to give the hotel a review when I got the chance. Highly recommended place the stay. Amazing shuttle service to the main attractions. Look forward to staying there again. August 17, 2013
Rated 3.0 out of 5.0 by Time for an update! Tub handle loose; difficult to set temp. Also unable to turn tub water off. Pillows lumpy. Carpet gooey?! Generally time for an update and redecorate. However, location is excellent so I might recommend. August 16, 2013
Rated 5.0 out of 5.0 by very good hotel It was very good hotel , recommend to stand there . August 16, 2013
Rated 5.0 out of 5.0 by Convenient, Clean and very comfortable I love the location near Georgetown University and right on Wisconsin Avenue. My room was very clean, the bed was comfortable, and the staff was friendly. I really appreciated the hot coffee in the lobby in the morning. I will definitely stay here again. August 16, 2013
Rated 5.0 out of 5.0 by Great Value! We booked this hotel at the last minute on a stopover while passing through DC. I must say that it was a pleasant surprise to find a hotel in Georgetown, with a Great location and a great staff. The staff was very pleasant and the very room confortable. The best part was the location though. While off the beaten path, it was still within walking distance to the waterfront and the main drag in Georgetown. I love Georgetown BTW. :-) August 16, 2013
Rated 5.0 out of 5.0 by Great Staff We arrived on a hectic day, July 4th, and had multiple questions; all of which were answered and handled capably by Karen who was in charge that day. Great location and even better staff at this location. We look forward to staying there again when in DC area. August 14, 2013
Rated 4.0 out of 5.0 by wonderful staff!! We thought we would be closer to the Mall, but it didn't really matter. The shuttle drivers were wonderful and the shuttle times worked into our schedule. The doorman was extremely friendly, as well as helpful. The manager, Allen, was quite gracious, remembering our children and offering them treats whenever we returned to the hotel. We never had time to use any of the amenities, other than the shuttle bus. The room we stayed in is about ready to be updated, but was clean nonetheless. Conveniently located in a neighbor with restaurants nearby and a grocery store. We enjoyed our stay at Georgetown! August 13, 2013
Rated 5.0 out of 5.0 by Very Good Experience I travel for business and was very pleased with the Holiday Inn Georgetown hotel. The room was very clean, the bed was very comfortable, the room temperature was easily adjustable, no noise from other rooms. The front desk pleasantly took care of a couple requests for me. Asked the gentleman at the front door if a cab was available and he walked all the way across the parking lot to the street and hailed a cab for me. Great Service and smiles the whole time. Dan August 8, 2013
Rated 5.0 out of 5.0 by The bed was good -linens looked fresh and towels were of good quality I was pleased to get an excellent price on a last minute reservation. The room was larger than many I have stayed at and the bed and towels were above average. I LOVE that we were able to use a very nice gym a block down that you had made arrangements with. Much nicer than a small exercise room at the hotel . August 8, 2013
Rated 5.0 out of 5.0 by Great location and excellent service Front desk personnel is very friendly and helpful -- in fact, all the staff I encountered was the same -- willing to go the extra mile to help. Room was comfortable and clean. I will definitely stay here again! August 7, 2013
Rated 4.0 out of 5.0 by Great except for air conditioning on top floor not cold enough We have stayed at this Holiday Inn several times. We have always had a great experience except for our last visit. The Holiday Inn was almost full, except for a few rooms on the top floor. The policy is to turn the air conditioner on as you arrive. When the heat index is over 100 degrees however, the top floor does not cool off!!! The maintenance man checked our unit and it was working properly. He gave us a fan to help with the circulation. We left for awhile, returned, and realized that the temperature had only dropped 2 degrees. They ended up giving us one of the other rooms where the ac unit was blowing towards the beds. We still used the fan to make it fairly comfortable. I understand they want to conserve energy, but maybe when it is that hot out and the top floor must be used, they should consider turning the ac on earlier in the day!!! August 5, 2013
Rated 1.0 out of 5.0 by Not worth it Was not a pleasant experience.Will never stay again!!! August 5, 2013
Rated 4.0 out of 5.0 by Pleasant overnight. Clean facilities, pleasant staff, great location. Would definitely stay again. August 5, 2013
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