Rated 4.2 out of 5 by 216
Rated 5.0 out of 5.0 Great stay at the end of a long day
Second stay at this hotel.
Better experience this time due to way more friendly and accomodating staff.
Amanda at check in and the ladies at breakfast were really great.
February 25, 2015
Rated 5.0 out of 5.0 by 69daniel Hotel wonderful Bar disappointing
hotel all around great experience. the band and party and dancing was amazing,great job everyone. bar was a different story. the bar was not stocked by manager in charge for a party this size. the bar tender could not keep up by himself. she was no help and even walked past us several times. she even served people behind us and still would not serve us for an unknown reason. I actually went to the front desk and notified them of the problem. i then went to the room and returned with my own drinks. upon my return, the bar manager informed me i could not bring my own drinks to the bar area. i informed her that if she was not going to serve me and our group i would serve myself. i don"t know what her problem was with us and don" even care what her problem was. we were not there to be treated so badly.
February 22, 2015
Rated 5.0 out of 5.0 by KayCee333 Value, ease of location, great place to stay when shopping
After a long day of shopping at the Waterloo Outlets, it was just a short easy drive to the hotel. The hotel desk staff was very friendly and welcoming. Our room was comfortable and the beds were super comfy!!
We stopped for dinner in the restaurant, which happened to be Valentines day so the menu in the bar and restaurant was very limited. The meal from seating to bill took 2 hrs which was too long.
We watched the band in the bar Saturday night which was a great experience.
Overall the location fantastic, close to the Waterloo outlets, halfway between Eastview Mall and Destiny USA.
Can't wait to stay again!
February 20, 2015