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Rated 4.4 out of 5 by 168 reviewers.
Rated 5.0 out of 5.0 by Very clean and good service This hotel was very clean and the service was excellent December 17, 2014
Rated 2.0 out of 5.0 by poor maintenance Check all ice machines and re-frig on frequent basis. December 15, 2014
Rated 5.0 out of 5.0 by Nice Hotel The facility is new and the rooms were nice. Bed was comfortable and the room very clean. Only area they can improve is the strength of the coffee. I would definitely stay here again in the future. December 14, 2014
Rated 5.0 out of 5.0 by Convenient location This was my second stay at this hotel. Webster is so convenient to everything - restaurants of all sorts nearby, and an easy drive to either Galveston or Houston proper. December 11, 2014
Rated 3.0 out of 5.0 by Decent but I'd stay elsewhere next time We arrived and were checked in. The receptionist did not welcome us as club members. I asked about adding a rollaway bed to the room which she said was not possible, as the housekeeping staff was off and she did not have access to the room where they were stored (it was the Saturday after Thanksgiving). She recommended that next time I request it in advance - good advice, but didn't help this time. She didn't have a great attitude. Later in the evening my niece and I went to the lobby to get some hot tea. There weren't any tea bags so we asked for some. The same staff member went into the kitchen and brought out some bags and told my niece to JUST TAKE ONE. (BTW the coffee makers in the room are the cheapest Cuisinarts made). The room coffee is palatable. The beds were comfy although my sister found a hair in hers. Bathroom was clean but toiletries minimal. The gym and pool both looked nice but we didn't get a chance to use them. The location of this hotel is great and a short drive to Hobby Airport, but for the price not a great value. Breakfast is not included and after paying $10 for breakfast, I'd go elsewhere unless you are a big eater. December 7, 2014
Rated 5.0 out of 5.0 by Repeat performance The reason I always stay at this property is I will never be disappointed in the service and the accommodations. They continue to do the right things to retain my business. I will return. December 6, 2014
Rated 5.0 out of 5.0 by Beautiful property! This is a beautiful property with plenty of dining options within walking distance. Front desk staff was great. The only issue I had was with breakfast service my first morning there which was fixed by just eating outside the hotel. December 6, 2014
Rated 5.0 out of 5.0 by Comfortable, clean, and Friendly Comfortable rooms, clean facility, and super friendly staff! December 5, 2014
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