Rated 4.4 out of 5 by 298
Rated 5.0 out of 5.0 Outstanding
Reading the reviews, you will think they aren't from actual guests. This hotel really IS as excellent as the reviewers say. I would definitely make this my first when staying in Houston.
Staff were welcoming and professional, and the facility is nearly flawless. Fitness center is basic, but sufficient for travel.
August 25, 2015
Rated 5.0 out of 5.0 by bettereagle Very nice Experience. Will Return
This is one of the best run hotels in Texas. It is a 5 star quality at a bargain price. Staff does their jobs right. Housekeeping does a great job. The entire hotel is clean and pleasant.
August 19, 2015
Rated 4.0 out of 5.0 by Blacklove no comments
I have no comments at this time. I found my stay to be exceptional, I was pleased with appearance.
Overall enjoyed the Holiday Inn experience.
August 18, 2015
Rated 5.0 out of 5.0 by calcvo Really comfortable for great price
I really enjoyed the stay. I was able to get the rest I needed due to the clean comfortable room. Also, the breakfast was really tasty.
August 17, 2015
Rated 5.0 out of 5.0 by Tips22 Business
The staff at this Hotel have made my monthly trips to the Clear Lake area for business a pleasure trip as well .They are very accommodating, very flexible on delayed checkout times when I have needed them, I've been placed in quiet areas of the Hotel on weekends so I can concentrate on work when needed. The enter staff is very friendly and helpful.
August 17, 2015
Rated 5.0 out of 5.0 by Livnthedream Friendly Staff
The whole staff at this property are really amazing and go above and beyond to make your stay a good one. That's why I keep coming back!
August 15, 2015
Rated 2.0 out of 5.0 by Not Recommended Employees not very attentive
I had a long wait to check in and i was the only person at the counter. I was asked three times what my name was, because the person checking me in was running around as if he were a chicken with the head cut off, i was the only person at the counter. At checkout i asked for an ice bucket, just the standard ones found in the rooms to put ice into my ice chest from the ice maker.The person checking me out didnt know what I was talking about and kept making faces as if I were stupid. She made me wait 15 minutes then called for help . The man that came to see what she needed understood me and just took me to the ice maker and filled up my chest with his own bucket he was the only one that knew what he was doing. Then i accidentally spilled some ice and I told the confused employee what had happened and she just looked at me, made a face of "whatever " and looked away from me. Also, there were instances the front desk was unmanned and I had to wait there for help for good periods of time. I would not go back there , the money spent was not worth the stay .
August 14, 2015
Rated 5.0 out of 5.0 by bettereagle Best hotel ever!
My wife is handicapped and things are difficult. The room was as advertised with a Rollin shower. The room was spacious and clean. The staff was very helpful and pleasant. I would recommend this hotel to anyone. It is one of the best in the State of Texas.
August 13, 2015