Rated 4.5 out of 5 by 127
Rated 4.0 out of 5.0 by Zac Brown fan Friendly staff
The staff made us feel at home and greeted us by name. The cleaning crew was excellent.
May 29, 2015
Rated 5.0 out of 5.0 by jelizabeth15 Freindly and accomadating staff
We arrived earlier than 3pm to check into our king bed room (booked on points). The room was not ready yet and they told us that they could not just switch the rooms very easily to 2 doubles (I told them the beds did not matter). So they promptly put us in a king suite and we were able to check in immediately. I'm sure they were not officially supposed to do that, but they were very helpful and we appreciated the fact that they went above and beyond for us.
Also, we were greeted by the cleaning staff every time we passed someone. Very friendly.
May 29, 2015
Rated 5.0 out of 5.0 by ayrshire799 Long weekend stay with family and friends
Brad coordinated our room requests over the past year and was very helpful. I chose this Holiday Inn for our wedding guests because of my previous experiences there. The staff was so helpful through all 4 days of our wedding adventure.
The Undos staff was especially helpful when I had 20 additional guests show up for an after wedding brunch. They were gracious and set up additional tables and place settings.
It would have helped us if there was an indoor pool and breakfast provided. This seems to be the norm at most hotels now and made it a little harder for us. If I hadn't had previous experience with this Holiday Inn and Undos, I probably would have moved all of our rooms to one of the other hotels that provided both of these.
I love the electric plugs on the side of the bed stands. Beds were comfortable and lots of pillows. The jacuzzi has different speeds and was loved by the little ones (since it was too cold for the pool).
Towels are big and fluffy, there just isn't enough places to hang them in the bathroom. I would encourage the cleaning staff to walk into the shower to see all that should be cleaned.
I knew that we would be taken care of for this long weekend and I wasn't disappointed. Thank you!
May 28, 2015