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Rated 4.3 out of 5 by 99 reviewers.
Rated 3.0 out of 5.0 by nice hotel comfortable beds nice hotel, comfortable beds and pillows. it looks bad when guest are standing 25 feet from the front of the building smoking. cigarettes butts on the ground. it does not look good. if you don't want your guest to smoke in the building give them a space behind the building. August 29, 2014
Rated 1.0 out of 5.0 by Uncaring Front Desk Manager Upon arriving at this hotel the parking lot, entrance and lobby were filled with drinking and drunk people. It felt very unsettling to bring my 3 young daughters through this group to check in. There was no explanation for this group. They were loud and obnoxious. After getting a good nights sleep in our room, which was very nice we complained to the Front Desk Manager about the situation. The response from the manager was oh well. We felt as though there was no concern for our unhappiness. After stating we didn't think it would be in the hotels best interest to have unhappy customers, the response was okay. Have a great day. Great stays begin with first impressions and ours was not good. August 27, 2014
Rated 5.0 out of 5.0 by Good Stay...... Overall the Holiday Hotel met our needs and expectations. August 21, 2014
Rated 5.0 out of 5.0 by Great place to stay enroute Very nice place to stay, great rooms and service. Suitable for family with young children, pool is nice August 20, 2014
Rated 5.0 out of 5.0 by Great service Manager and staff of hotel were excellent. The hotel manager went out of his way to make our stay comfortable, pleasant and trouble free. The bed was comfortable and room, bathroom, hallways were very clean. Loved lounging by the pool side or taking a dip when it got too hot. I would recommend this hotel to anyone who'd like a hotel that offers great service and great value. August 14, 2014
Rated 4.0 out of 5.0 by surprised with cleanliness Was surprised on how clean the room was. Would stay again. Found lobby and elevator dirty. Maybe because of the baseball team consuming most of the hotel. Very noisy with screaming kids in the hallway. We went in the hall and asked them to please stop running and screaming. They did stop. Would suggest eating at the Waffle House. A short walk from hotel. August 13, 2014
Rated 4.0 out of 5.0 by Would Recommend Have a great experience at this hotel. Would stay at this hotel if ever in SC again. I would recommend this hotel August 7, 2014
Rated 5.0 out of 5.0 by Wonderful Stay I truly enjoyed my stay everything was great. No complaints except I could have stayed longer. The room was immaculate. I would recommend it to my friends. August 6, 2014
Rated 5.0 out of 5.0 by Hotel Personnel excellent service The hotel personnel were excellent and went out of their way to assist and make me welcome and at home. August 4, 2014
Rated 5.0 out of 5.0 by Pleased I was extremely pleased with my King Suite, the bed was super comfy, the room was quiet and I enjoyed the space of the two rooms. I will definitely stay here again for any business I have in the future in Columbia SC! Very easy to find... August 3, 2014
Rated 3.0 out of 5.0 by close to interstate I stayed here for 2 night for a wedding. I booked under a Gov't discount rate which was only $5.00 cheaper than the internet. I found out since I had a discount I could not have the free breakfast. I was upset. Around 30 of us had dinner at the hotel bar and it took over 3 hours for us to get our food. Only 1 waitress was working. My husband got sick from the chicken wings. They had a lot of people at this hotel but the pool was really really small so we didn't even use it. There were a lot of people at the pool drinking beer. The bed was comfortable, clean and a nice size room. I would stay here again but not book it with a Govt discount. Although, I don't know if the breakfast was any better than the dinner we had. July 30, 2014
Rated 5.0 out of 5.0 by Hotel Staff and Stay The hotel was very clean and comfortable! The staff at the hotel were all very friendly and polite. I would recommend this hotel to anyone traveling to this area. July 30, 2014
Rated 3.0 out of 5.0 by Poor value for area/Expensive breakfast I had to stay at this property for business as a last resort. The room was expensive and there was not free breakfast. For the amount of money the rooms cost per night, they should offer free breakfast at the very least! The staff were all very friendly and the property was clean and very modern. The restaurant was awful. I couldn't even eat the food I ordered as it was so bad. I had no idea you could ruin a club sandwich.... The server was very friendly and discounted my food even though I told her not to. It was obvious to me that the food was bad after I had ordered and tried to eat the food, as I saw some of the regulars at the bar go out and come back in with Little Caesars Pizza. I wish I had seen that before I ordered. July 23, 2014
Rated 5.0 out of 5.0 nice and comfortable place This is one of the best hotels I have ever stayed. Quite and calm. Front desk and bar attention is top notch. July 22, 2014
Rated 5.0 out of 5.0 by Excellent and convenient This hotel was an excellent choice and close to the Church I was to attend while in the area. Highly recommend. July 21, 2014
Rated 5.0 out of 5.0 by Great people The staff at this hotel cannot be beat. They were all very friendly and helpful. The restaurant folks are particularly good at what they do. July 14, 2014
Rated 1.0 out of 5.0 by Not the best stay Front desk person wasn't too helpful or friendly. Didn't recognize my platinum status. The bed sheets where uncomfortable. I think they where worn to thin and were rough. Also had a poor customer service experience at restaurant too. And food was not much better. I would definitely not stay here again. July 12, 2014
Rated 5.0 out of 5.0 Awesome Hotel This was a really awesome stay! Clean rooms, clean bathroom, pool area and Lobby! July 9, 2014
Rated 5.0 out of 5.0 by great value visiting colleges in the area we found this hotel a nice value for the money. Pool a little small but nice. Staff was great and restaurant was excellent July 1, 2014
Rated 5.0 out of 5.0 by Clean and comfortable I totally recommend the stay at this hotel. It is very private, clean, and the food is excellent. June 28, 2014
Rated 5.0 out of 5.0 by great value Excellent room, staff, restaurant. Good business stay June 23, 2014
Rated 3.0 out of 5.0 by Poor value Hotel is nice, clean and rooms are good. They sell soups and popcorn in the "store" but there is no microwave in the room to cook these? That was a bust. went to restaurant located in the hotel, (not sure if its actually affiliated) and waited ten minutes to be waited on even though no one was there. I got up and left, and drove to a restaurant. Only problem is that nothing but fast food restaurants are on that road. You have to get on highway and go to next exit. That was a bust. No complimentary breakfast as all others now do, including other Holiday Inn Express locations. Guess where you're sent for breakfast? To the restaurant that doesn't wait on you, and you pay. No coupons, or discounts for hotel guests. That's a bust. The "workout room" is two treadmills and an elliptical machine. That's it. That's a bust. Sorry, I stay out about 130 nights a year and use all types of hotels. Not a good value for the money. June 23, 2014
Rated 5.0 out of 5.0 by Stellar Property Beautiful property. Friendly staff and comfortable rooms. June 17, 2014
Rated 5.0 out of 5.0 by Breakast From past experiences, the breakfast at the Holiday Inn Express are excellent and I was disappointed when that was not at this hotel. This hotel was very nice and I do know now that the full service has the menu breakfast. June 17, 2014
Rated 5.0 out of 5.0 by Acess to Computers There was only one computer that was able to print. A young mantied it up for a long period of time. I asked him could he used the other and he ignored me. Hopefully you take this into consideration and make some type of adjustments for people that need to print important documents such as myself at that time. June 15, 2014
Rated 4.0 out of 5.0 by Borderline Stayed there for 2 nights, me and my aunt she was on the 4th floor. The attendant kept coming to room saying that there was a lot of noise. We don't know why he kept coming up. The Bud light draft beer was stale, but over all it wasn't a that bad. June 2, 2014
Rated 3.0 out of 5.0 by Gets the job done Need more power outlets for phone/computer, etc. Drapes didn't block enough light, when sun comes up room gets bright quick. Overall, about average, but could do better for the price. June 2, 2014
Rated 5.0 out of 5.0 by Friendly & helpful staff, slept great!!! Friendly and helpful staff. Makes you feel welcome and comfortable even though you are miles from home. The room was nice and clean. We slept like a baby! The breakfast was great and was able to use the computer to get directions to a wedding we were attending at the Wild Dunes Resort. I would recommend this hotel. May 29, 2014
Rated 2.0 out of 5.0 by Un Friendly Stayed one night, was so loud, we had been put upstairs over the front entry, could hear everyone coming in and out all hours of the night. The bar and restaurant were recommended for the evening, was sad, ordered a drink, couldn't make any frozen ones as they had no blender, wonder about that!. Ordered dinner, was ok, next morning ate breakfast , so so, staff didn't even ask about our stay, we were on our way to Charleston, the hotel in Charleston was so much nicer and staff was awesome. Guess because we were by the airport in West Columbia, they figure they won't see us again and they are right. May 24, 2014
Rated 5.0 out of 5.0 by Great night Friendly staff clean rooms will stay again. I had a great dining experience in the restaurant for breakfast and dinner. The food was great. May 9, 2014
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