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Rated 4.3 out of 5 by 89 reviewers.
Rated 3.0 out of 5.0 by close to interstate I stayed here for 2 night for a wedding. I booked under a Gov't discount rate which was only $5.00 cheaper than the internet. I found out since I had a discount I could not have the free breakfast. I was upset. Around 30 of us had dinner at the hotel bar and it took over 3 hours for us to get our food. Only 1 waitress was working. My husband got sick from the chicken wings. They had a lot of people at this hotel but the pool was really really small so we didn't even use it. There were a lot of people at the pool drinking beer. The bed was comfortable, clean and a nice size room. I would stay here again but not book it with a Govt discount. Although, I don't know if the breakfast was any better than the dinner we had. July 30, 2014
Rated 5.0 out of 5.0 by Hotel Staff and Stay The hotel was very clean and comfortable! The staff at the hotel were all very friendly and polite. I would recommend this hotel to anyone traveling to this area. July 30, 2014
Rated 3.0 out of 5.0 by Poor value for area/Expensive breakfast I had to stay at this property for business as a last resort. The room was expensive and there was not free breakfast. For the amount of money the rooms cost per night, they should offer free breakfast at the very least! The staff were all very friendly and the property was clean and very modern. The restaurant was awful. I couldn't even eat the food I ordered as it was so bad. I had no idea you could ruin a club sandwich.... The server was very friendly and discounted my food even though I told her not to. It was obvious to me that the food was bad after I had ordered and tried to eat the food, as I saw some of the regulars at the bar go out and come back in with Little Caesars Pizza. I wish I had seen that before I ordered. July 23, 2014
Rated 5.0 out of 5.0 nice and comfortable place This is one of the best hotels I have ever stayed. Quite and calm. Front desk and bar attention is top notch. July 22, 2014
Rated 5.0 out of 5.0 by Excellent and convenient This hotel was an excellent choice and close to the Church I was to attend while in the area. Highly recommend. July 21, 2014
Rated 5.0 out of 5.0 by Great people The staff at this hotel cannot be beat. They were all very friendly and helpful. The restaurant folks are particularly good at what they do. July 14, 2014
Rated 1.0 out of 5.0 by Not the best stay Front desk person wasn't too helpful or friendly. Didn't recognize my platinum status. The bed sheets where uncomfortable. I think they where worn to thin and were rough. Also had a poor customer service experience at restaurant too. And food was not much better. I would definitely not stay here again. July 12, 2014
Rated 5.0 out of 5.0 Awesome Hotel This was a really awesome stay! Clean rooms, clean bathroom, pool area and Lobby! July 9, 2014
Rated 5.0 out of 5.0 by great value visiting colleges in the area we found this hotel a nice value for the money. Pool a little small but nice. Staff was great and restaurant was excellent July 1, 2014
Rated 5.0 out of 5.0 by Clean and comfortable I totally recommend the stay at this hotel. It is very private, clean, and the food is excellent. June 28, 2014
Rated 5.0 out of 5.0 by great value Excellent room, staff, restaurant. Good business stay June 23, 2014
Rated 3.0 out of 5.0 by Poor value Hotel is nice, clean and rooms are good. They sell soups and popcorn in the "store" but there is no microwave in the room to cook these? That was a bust. went to restaurant located in the hotel, (not sure if its actually affiliated) and waited ten minutes to be waited on even though no one was there. I got up and left, and drove to a restaurant. Only problem is that nothing but fast food restaurants are on that road. You have to get on highway and go to next exit. That was a bust. No complimentary breakfast as all others now do, including other Holiday Inn Express locations. Guess where you're sent for breakfast? To the restaurant that doesn't wait on you, and you pay. No coupons, or discounts for hotel guests. That's a bust. The "workout room" is two treadmills and an elliptical machine. That's it. That's a bust. Sorry, I stay out about 130 nights a year and use all types of hotels. Not a good value for the money. June 23, 2014
Rated 5.0 out of 5.0 by Stellar Property Beautiful property. Friendly staff and comfortable rooms. June 17, 2014
Rated 5.0 out of 5.0 by Breakast From past experiences, the breakfast at the Holiday Inn Express are excellent and I was disappointed when that was not at this hotel. This hotel was very nice and I do know now that the full service has the menu breakfast. June 17, 2014
Rated 5.0 out of 5.0 by Acess to Computers There was only one computer that was able to print. A young mantied it up for a long period of time. I asked him could he used the other and he ignored me. Hopefully you take this into consideration and make some type of adjustments for people that need to print important documents such as myself at that time. June 15, 2014
Rated 4.0 out of 5.0 by Borderline Stayed there for 2 nights, me and my aunt she was on the 4th floor. The attendant kept coming to room saying that there was a lot of noise. We don't know why he kept coming up. The Bud light draft beer was stale, but over all it wasn't a that bad. June 2, 2014
Rated 3.0 out of 5.0 by Gets the job done Need more power outlets for phone/computer, etc. Drapes didn't block enough light, when sun comes up room gets bright quick. Overall, about average, but could do better for the price. June 2, 2014
Rated 5.0 out of 5.0 by Friendly & helpful staff, slept great!!! Friendly and helpful staff. Makes you feel welcome and comfortable even though you are miles from home. The room was nice and clean. We slept like a baby! The breakfast was great and was able to use the computer to get directions to a wedding we were attending at the Wild Dunes Resort. I would recommend this hotel. May 29, 2014
Rated 2.0 out of 5.0 by Un Friendly Stayed one night, was so loud, we had been put upstairs over the front entry, could hear everyone coming in and out all hours of the night. The bar and restaurant were recommended for the evening, was sad, ordered a drink, couldn't make any frozen ones as they had no blender, wonder about that!. Ordered dinner, was ok, next morning ate breakfast , so so, staff didn't even ask about our stay, we were on our way to Charleston, the hotel in Charleston was so much nicer and staff was awesome. Guess because we were by the airport in West Columbia, they figure they won't see us again and they are right. May 24, 2014
Rated 5.0 out of 5.0 by Great night Friendly staff clean rooms will stay again. I had a great dining experience in the restaurant for breakfast and dinner. The food was great. May 9, 2014
Rated 5.0 out of 5.0 by Super nice hotel Supe rnice and clean hotel. Nothing to complain about, everything was very good. April 21, 2014
Rated 5.0 out of 5.0 by Wedding Holiday Inn provided a very nice place for our friends and relatives to stay during our daughter's wedding week end. Our guests said that Holiday Inn was a nice place to stay and close to restaurants and other facilities. Thanks to the staff who helped us out during this joyous time in our life. April 20, 2014
Rated 5.0 out of 5.0 by Great hotel and staff My husband and I stayed at your hotel while visiting the area for the Master's. Your staff were super helpful with directions and food eating choices and extremely friendly! Jonathan proved to be the friendliest staff and always asked how we made out on our return. He gave us directions back to the highway when we left which proved better than the directions we had. It may have taken us out of our way by a few extra minutes it was certainly very easy. If we are ever lucky enough to be in your area again we will certainly stay at your lovely hotel again! Thanks again for our wonderful experience. Shirley and Keith Lim Ontario, Canada April 13, 2014
Rated 3.0 out of 5.0 by Internet Everything is great about this hotel except the Internet. It is just way to slow! April 5, 2014
Rated 3.0 out of 5.0 by Nice but could use some improvements MIcrowave not in room and refrigrator not on. That needs to be standard given how people travel now and are trying to save money. April 2, 2014
Rated 2.0 out of 5.0 by Desperate need of customer service The hotel is very nice in appearance . The sports bar and grill and room service is awful. The waiter was not well trained at all, very young and inexperienced. I would have ordered dessert and maybe a after dinner drink but the service was so terrible ,I just wanted to leave. I then decided to order dessert from room service, never arrived. I won't be staying at this hotel again. March 15, 2014
Rated 5.0 out of 5.0 by Outstanding Staff My husband was having surgery at Lexington Medical Center during our February snow storm and I was unable to travel back and forth to home due to the storm. I could not have been in a better place as the staff was so attentive and accommodating. They went above and beyond to make sure I was comfortable and even provided transportation to the hospital when I could not get into my car due to all the ice. The room was very comfortable too. March 15, 2014
Rated 5.0 out of 5.0 by Personable Staff As I am a regular guest here the staff recognizes my individual preferences and in food and beverage and makes sincere efforts to be accommodating in both regards. March 2, 2014
Rated 5.0 out of 5.0 by Comfortable Room Had to stay an extra day in Columbia. Very nice room and friendly staff. January 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed! Very nice hotel. Staff very friendly. Room was great! January 25, 2014
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