Rated 4.3 out of 5 by 79
Rated 5.0 out of 5.0 by SCfan great value
Excellent room, staff, restaurant. Good business stay
June 23, 2014
Rated 3.0 out of 5.0 by Chi Town Hustler Poor value
Hotel is nice, clean and rooms are good. They sell soups and popcorn in the "store" but there is no microwave in the room to cook these? That was a bust. went to restaurant located in the hotel, (not sure if its actually affiliated) and waited ten minutes to be waited on even though no one was there. I got up and left, and drove to a restaurant. Only problem is that nothing but fast food restaurants are on that road. You have to get on highway and go to next exit. That was a bust. No complimentary breakfast as all others now do, including other Holiday Inn Express locations. Guess where you're sent for breakfast? To the restaurant that doesn't wait on you, and you pay. No coupons, or discounts for hotel guests. That's a bust. The "workout room" is two treadmills and an elliptical machine. That's it. That's a bust. Sorry, I stay out about 130 nights a year and use all types of hotels. Not a good value for the money.
June 23, 2014
Rated 5.0 out of 5.0 by marc6277 Stellar Property
Beautiful property. Friendly staff and comfortable rooms.
June 17, 2014
Rated 5.0 out of 5.0 by Dano30374 Breakast
From past experiences, the breakfast at the Holiday Inn Express are excellent and I was disappointed when that was not at this hotel. This hotel was very nice and I do know now that the full service has the menu breakfast.
June 17, 2014
Rated 5.0 out of 5.0 by Mackadoo Acess to Computers
There was only one computer that was able to print. A young mantied it up for a long period of time. I asked him could he used the other and he ignored me. Hopefully you take this into consideration and make some type of adjustments for people that need to print important documents such as myself at that time.
June 15, 2014
Rated 4.0 out of 5.0 by Philjohn Borderline
Stayed there for 2 nights, me and my aunt she was on the 4th floor. The attendant kept coming to room saying that there was a lot of noise. We don't know why he kept coming up. The Bud light draft beer was stale, but over all it wasn't a that bad.
June 2, 2014
Rated 3.0 out of 5.0 by B1967 Gets the job done
Need more power outlets for phone/computer, etc. Drapes didn't block enough light, when sun comes up room gets bright quick. Overall, about average, but could do better for the price.
June 2, 2014
Rated 5.0 out of 5.0 by Indiana Jane Friendly & helpful staff, slept great!!!
Friendly and helpful staff. Makes you feel welcome and comfortable even though you are miles from home. The room was nice and clean. We slept like a baby! The breakfast was great and was able to use the computer to get directions to a wedding we were attending at the Wild Dunes Resort. I would recommend this hotel.
May 29, 2014
Rated 2.0 out of 5.0 by Shortize Un Friendly
Stayed one night, was so loud, we had been put upstairs over the front entry, could hear everyone coming in and out all hours of the night. The bar and restaurant were recommended for the evening, was sad, ordered a drink, couldn't make any frozen ones as they had no blender, wonder about that!. Ordered dinner, was ok, next morning ate breakfast , so so, staff didn't even ask about our stay, we were on our way to Charleston, the hotel in Charleston was so much nicer and staff was awesome. Guess because we were by the airport in West Columbia, they figure they won't see us again and they are right.
May 24, 2014
Rated 5.0 out of 5.0 by Cal4401 Great night
Friendly staff clean rooms will stay again. I had a great dining experience in the restaurant for breakfast and dinner. The food was great.
May 9, 2014
Rated 5.0 out of 5.0 by lobito1999 Super nice hotel
Supe rnice and clean hotel. Nothing to complain about, everything was very good.
April 21, 2014
Rated 5.0 out of 5.0 by Potter1 Wedding
Holiday Inn provided a very nice place for our friends and relatives to stay during our daughter's wedding week end. Our guests said that Holiday Inn was a nice place to stay and close to restaurants and other facilities. Thanks to the staff who helped us out during this joyous time in our life.
April 20, 2014
Rated 5.0 out of 5.0 by S&Kontario Great hotel and staff
My husband and I stayed at your hotel while visiting the area for the Master's. Your staff were super helpful with directions and food eating choices and extremely friendly! Jonathan proved to be the friendliest staff and always asked how we made out on our return. He gave us directions back to the highway when we left which proved better than the directions we had. It may have taken us out of our way by a few extra minutes it was certainly very easy.
If we are ever lucky enough to be in your area again we will certainly stay at your lovely hotel again!
Thanks again for our wonderful experience.
Shirley and Keith Lim
April 13, 2014
Rated 3.0 out of 5.0 by Zeggor Internet
Everything is great about this hotel except the Internet. It is just way to slow!
April 5, 2014
Rated 3.0 out of 5.0 by Bobby's Mom Nice but could use some improvements
MIcrowave not in room and refrigrator not on. That needs to be standard given how people travel now and are trying to save money.
April 2, 2014
Rated 2.0 out of 5.0 by Dorann Desperate need of customer service
The hotel is very nice in appearance . The sports bar and grill and room service is awful. The waiter was not well trained at all, very young and inexperienced. I would have ordered dessert and maybe a after dinner drink but the service was so terrible ,I just wanted to leave. I then decided to order dessert from room service, never arrived. I won't be staying at this hotel again.
March 15, 2014
Rated 5.0 out of 5.0 by SunBum Outstanding Staff
My husband was having surgery at Lexington Medical Center during our February snow storm and I was unable to travel back and forth to home due to the storm. I could not have been in a better place as the staff was so attentive and accommodating. They went above and beyond to make sure I was comfortable and even provided transportation to the hospital when I could not get into my car due to all the ice. The room was very comfortable too.
March 15, 2014
Rated 5.0 out of 5.0 by BigDog77 Personable Staff
As I am a regular guest here the staff recognizes my individual preferences and in food and beverage and makes sincere efforts to be accommodating in both regards.
March 2, 2014
Rated 5.0 out of 5.0 by Janiegirl Comfortable Room
Had to stay an extra day in Columbia. Very nice room and friendly staff.
January 26, 2014
Rated 5.0 out of 5.0 by Janiegirl Comfortable bed!
Very nice hotel. Staff very friendly. Room was great!
January 25, 2014
Rated 3.0 out of 5.0 by James N. Great Room Service, Terrible Restaurant Experience
During my recent stay I discovered that the bathroom was not cleaned properly prior to my arrival. I requested it be cleaned before I returned from an evening appointment. The manager quickly responded and upgraded my stay to a suite that was more than accommodating. Very spacious, clean, and pretty comfortable.
The next morning I went to the attached restaurant to use my breakfast voucher and it took over 30 minutes for an omelet to be prepared with very few guests in the dining room. The wait staff seemed more interested in their phones than the needs of their customers and all 20 tvs were playing loudly. Not a good way to start your day.
I will not use this hotel in my return to Columbia.
January 14, 2014
Rated 5.0 out of 5.0 by Ginabuz Great Holiday Stay
A very clean, modern, spacious hotel! Friendly staff too. This was our third or fourth holiday stay there and we always appreciate the stay!
December 29, 2013
Rated 3.0 out of 5.0 by Ikaw29 No Breakfast voucher? No upgrade?
As a Platinum member I expected at least a breakfast voucher but not here! This Holiday Inn has an attached separate restaurant . Some people got vouchers for breakfast but I did not. They were also unable to upgrade my room. This raised the cost for room making it not a good value. I will find a different holiday inn to stay at next time
December 7, 2013
Rated 5.0 out of 5.0 by Julie1714 Great facility, Nice and clean, wonderful staff, location and price
I wanted to thank you for making our recent stay so comfortable.
Jonathan, in particular was outstanding.
Great facility, Nice and clean, wonderful staff, location and price.
Please pass this to your supervisor.
Thank you again.
December 4, 2013
Rated 5.0 out of 5.0 by Frenchfries Great nights rest on our way to and from Florida!
Desk clerk Jonathan was the best! On our way back, we were a lot later than we thought, he called to make sure we were ok and to see about what time we would arrive! Was waiting for us (4 women) with someone (very sorry I do not remember his name) to help us with our bags. Simple I know, but when you are so tired from driving for 8 hours it really means a lot in this day that SERVICE still is important! I only hope Jonathan's boss reads this!
November 27, 2013
Rated 4.0 out of 5.0 by redskins1 rrom comfort
Always a pleasure staying the hotel in Columbia, SC. The staff always makes one feel comfortable and the atmosphere is relaxing.
November 20, 2013
Rated 3.0 out of 5.0 by Drummerr Business travelers - don't stay here
The internet was hit or miss. If there was decent speed, the connection would cycle from okay to painfully slow to bumping you off.
The television was terrible - low def and bad picture. No premium channels.
As a business traveler, reliable and usable internet is among the highest priorities. $133/night for this property is robbery.
I won't be staying here again.
November 11, 2013
Rated 5.0 out of 5.0 by ARMYWEDDING WORK WORK WORK
Thanks for taking care of my needs. The hotel was close to the jobs we needed to address. We were happy with the accommodations
November 4, 2013
Rated 4.0 out of 5.0 by TedZe Harrassed in Lobby
At approximately 9:30 PM Black gentleman, in the lobby, approached a companion of mine and attempted to get money by giving a song and dance story. We told the front desk and they were supposedly going to look at the security tapes. We haven't heard anything about who he was or if they called police.
The hotel was great other than this issue.
October 23, 2013
Rated 5.0 out of 5.0 by Zeggor Columbia Holiday Inn Airport Excellent
I stay here <20 nights a year. The staff is wonderful. The rooms are extremely clean and quiet! If you need a room, I highly advise you to book a room here. Ask for Jonathan!
October 17, 2013