Rated 4.3 out of 5 by 243
Rated 5.0 out of 5.0 by Ajax1949 Confortable bed
Good quality stay, look forward to stating at this location when were are in the area.
June 15, 2016
Rated 5.0 out of 5.0 by Red head 37 comfortable and did not use hotel service
Overall nice and clean hotel with anything needed and convenient location to downtown area and other places to eat close by.
June 15, 2016
Rated 1.0 out of 5.0 by NCInvestigator Horrible Experience
Upon arrival to facility, was advised that the King room I had originally requested was not available. Staff indicated facility was full. After 20 minutes of waiting, staff found a King room. After carrying multiple baggage items to 5th floor, noted that neither key provided by the lobby staff worked. I returned to the lobby and obtained a second set of keys and returned to the 5th floor. Was able to gain access to the room at that point. Upon entry into the room, noted temperature to be 62 degrees. I was unable to control temperature, fan speed, or mode of operation using the remote control provided by the hotel. TV service was horrible. It appeared to be a satellite service, as TV picture faded in and out. The room smelled like smoke, although the facility stated that they were a non-smoking facility. With a culmination of problems stated above, I spent the night freezing and unable to watch TV with any quality. I would definitely not stay at, or recommend this facility to anyone traveling through Columbia, South Carolina.
May 31, 2016
Rated 2.0 out of 5.0 by HELLO2016 Great Facility and AWFUL STAFF
The actual Holiday Inn facility was great. The staff just need more training.
May 26, 2016
Rated 4.0 out of 5.0 by Yoothatwasgreat Great Service and Friendly Staff
Great stay at this hotel, friendly staff
which were very attentive to our needs
May 11, 2016
Rated 5.0 out of 5.0 by scmom52 Great Service and Great location
We had a wonderful stay. Everything was clean and the staff was great! We are in Columbia very frequently and the is one of the best hotels we have found.
May 11, 2016
Rated 5.0 out of 5.0 by Dick F Exemplary Staff
Everyone but, specifically Kenya at the front desk, impressed me with their cordial, professional and genuine concern for our comfort at your hotel. Management ought to be proud of their good work. I cannot understand anyone not being positively impressed with the hotel, amenities and staff.
May 4, 2016
Rated 5.0 out of 5.0 by nodak24 Front desk staff
Front desk staff was awesome. Very attentive during my entire stay. Went above and beyond to help.
May 3, 2016