Rated 4.6 out of 5 by 278
Rated 4.0 out of 5.0 by JMJB hard lumpy beds
I have been staying in a lot of hotels in DesMoines Iowa this past year and this was not my favorite. The hotel is way overpriced for the quality of bed that you get. The breakfast made my husband very ill.
The scrambled eggs with cheese was not hot and I did not eat mine but he did. I wonder about the warmers they are using when they serve the buffet.
The room was extremely clean and quiet.
July 23, 2015
Rated 5.0 out of 5.0 by IowaGirl73 Beautiful Hotel
We enjoyed our stay at the Jordan Creek Holiday Inn
July 22, 2015
Rated 4.0 out of 5.0 by Doug1996 Business Travel Challenge Due to Wireless Network
I found this branch good of its kind generally but was very frustrated by the wireless network. The network speeds were so poor that I was unable to load a browser or send email. I was told be the staff that it was due to the high volume of users - this isn't a very satisfactory answer as there are plenty of technical solutions to this problem if one cares to invest in them.
The following morning speeds were up from 1MB to 5MB but I still found getting on the network spotty. The network is secured too which is a step up from the Drury Inn down the road. The wired network jacks in my room also didn't work so I had no alternative but to head to the office early to catch up.
The door to the gym swallowed my key card. When I told the staff member at the front desk he made it clear that the problem had happened before a week or two back and it made me wonder why it wasn't fixed as many people use the gym in hotels while traveling.
I was underwhelmed by the knowledge of the staff but they did try very hard to be helpful and gave me a couple of breakfast vouchers for my inconvenience. This turned out to be one of the highlights of the stay as the breakfast buffet is top-notch; great selection, freshly prepared. On a similar note, the bar area has a nice selection of ryes and bourbon, a little light on the single malts but nice overall - I didn't try the dinner service.
July 20, 2015
Rated 4.0 out of 5.0 by kzuc Excellent staff and clean rooms
Staff was friendly and very attentive. My top priority is cleanliness of rooms, this hotel was very clean. It was an excellent value based on price. There was a nice social area with the bar and restaurant; as well as being within walking distance to several other restaurants. I would definitely stay again.
July 19, 2015
Rated 5.0 out of 5.0 by K61960 Excellent Service
We stay at this property while visiting family in Iowa. The staff is very welcoming; especially a gentleman named Jason. He treats everyone like a friend. The hotel has a unique restaurant called Johnny's. The breakfast buffet at Johnny's is an outstanding value. I would highly recommend this hotel!
July 17, 2015
Rated 5.0 out of 5.0 by Angela5023 Wonderful Staff and Stay
Enjoyed my stay at this property! Jason went out of his way to make me feel comfortable! I would come back to this Holiday Inn Express because of how the staff made me feel. The breakfast was amazing as well!
July 15, 2015
Rated 4.0 out of 5.0 by bradhonn Nice Clean Professional Place
Very nice hotel with awesome staff that greeted my right away and recognized my platinum elite status as well as offered me my welcome gift. The only complaint I had was for as nice and clean of a place as it was the shower barely worked (very little water pressure and some clogged holes in the shower head on certain settings)in my room. I didn't complain b/c I used reward points for the stay but this is likely something that needs to be looked if other rooms are this way as this could take away from the value of this wonderful property.
July 14, 2015
Rated 5.0 out of 5.0 by Susan2026 Sheets were gross
I have stayed at this hotel before and was happy to go back. However, on this stay, the sheets on my king bed were stained...badly. I did not notice until the next morning and I have to say it truly grossed me out. I made note of it to the cleaning crew as well as mentioned at upon checkout. Also, though the a/c was efficient and I could adjust to my preference, it seemed really loud whenever it kicked on.
July 14, 2015