Rated 4.6 out of 5 by 56
Rated 5.0 out of 5.0 by BDG33 Great place to stay
The staff was friendly and the room was great. We were able to upgrade our room which worked great for our family.
November 29, 2013
Rated 4.0 out of 5.0 by Steve2727 Shower head
I am just writing so that hopefully someone from ihg will contact the hotel and tell them to fix the plugged up shower head in room 624. Overall the staff was great the rooms nice etc. the shower head was the victim of some hard water. Would still recommend…very nice for a Holiday Inn Express.
November 24, 2013
Rated 5.0 out of 5.0 by whoknows1 Nice Property
Really had a good time and enjoyed myself. Steak house on site very nice.
November 23, 2013
Rated 3.0 out of 5.0 by LJ47905 OK - Rooms had musty smell
Staff was very helpful. The rooms smelled musty - the first one I was assigned actually smelled horrible but they quickly assigned me a different room. The second room was just kinda shabby. Torn upohlstery on chair, some things kinda out of place like they had just used leftover furniture. The lobby area was quite nice. For the price, I'd look elsewhere. There are many to choose from in the Jordan Creek area.
November 22, 2013
Rated 3.0 out of 5.0 by Cjja Not the room I expected
I have stayed here twice before and was so pleased with the room and experience but this time was so disappointing that we won't go back. Our room was very stuffy and dark, not the room I thought I was getting and the staff was not able to change our room. We must have been in a room by the wash machine and heard that constantly, as well as loud clanging from somewhere.
So sorry this won't work foe us again!
November 20, 2013
Rated 5.0 out of 5.0 by Birdie2013 Quality Hotel & Service
My daughter and I make an annual trip to Des Moines for mega shopping and spend two nights at the Holiday Inn West Des Moines - Jordan Creek. We started staying here when it was brand new and every time we stay we feel like it is still brand new. Everything is so clean and fresh. Our room is very nice and the beds are comfortable. Love the shower. We have eaten in Johnny's steakhouse several times and the food is excellent. The bar is really nice and we like sitting there in the evening and unwinding. We take advantage of the hot tub and pool, very relaxing after a long day of shopping! The staff is excellent, great service and very friendly. We wouldn't even consider staying anywhere else.
November 15, 2013
Rated 5.0 out of 5.0 by Dick41 Great place to stay
This facility is great. It is close to shopping , dinning, and entertainment. Johnny's Resturant is a great place to entertain family and friends. The breakfast is a real bargain. We always stay her when we are in the Des Moines area.
October 29, 2013
Rated 5.0 out of 5.0 by itstoohardtopickanickname :-)
Excellent stay, unfortunately they did not have anything available for upgrades at that time.
October 26, 2013