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Rated 4.5 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 great service This is the fourth year that we have stayed at this hotel.Each stay has been an excellent experience.. July 10, 2014
Rated 5.0 out of 5.0 by Holiday Inn west Des Moines-Jordan Creek We had a very comfortable stay at this Holiday Inn, the staff was very friendly and helpful also! We had dinner at Johnny's Italian Steakhouse, very nice! I would recommend staying at this facility if in the West Des Moines area. July 9, 2014
Rated 5.0 out of 5.0 by Clean Modern facility Very nice clean facility I will definitely stay there the next time I am in Des Moines. July 9, 2014
Rated 5.0 out of 5.0 by great service very clean, helpful staff, very modern decorations, great lounge area July 8, 2014
Rated 5.0 out of 5.0 by Nice Holiday Inn Negatives would be the pool size, and found bugs along baseboard in room. Positives would be the female staff very nice and wanted you to have a nice stay. Location, Location LOCATION! July 8, 2014
Rated 5.0 out of 5.0 by Nice hotel I have stayed in a couple of hundred IHG hotels and this one is is close to the top of the list. Good check-in/check-out procedures. Comfortable, clean and good service. Having Johnies in house adds a great deal tot the overall experience. July 2, 2014
Rated 5.0 out of 5.0 by Repeat customer satisfaction I don't write reviews often, but I had to say some words for this hotel. I am a repeat customer and have come to conferences at this hotel. I enjoy the room very much - and I am pretty picky. I want to also rave about the restaurant. The food is excellent and the prices are reasonable. I would recommend this place to all. June 30, 2014
Rated 5.0 out of 5.0 by Great Stopping Point It's the little things that matter to me the most. This hotel pays very close attention to detail and understands that and I for one appreciate it. I called ahead to the front desk upon arrival to let them know i was going to be a late check in, which was no problem at all. They had all my paper work ready when i finally did arrive late in the evening. This hotel has 2 elevators to maneuver between floors. Unless they were both in service there was a elevator waiting with the door open on the first floor to you could just walk right in and get to where you are going. This is not a normal thing in most hotels and i think this alone was great! It says to me, "i know your time is important, so we're going to make sure the elevator is already in place and ready for you". Everything in the room was very clean and nice. Plenty of towels, and shower items that I didn't need to pull any out of my own stash. Overall, i was very pleased with my stay, and if you're reading this and are considering staying at this hotel, i hope that you book your room now, you'll really enjoy it here. June 19, 2014
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