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Rated 4.6 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 by Love it!!! The hotel was nice. Lots of shops all around and in the middle of 2 different casinos with in 20 minuets. Had lots of fun there. Lots of places to eat and if you don't want to go out, there is a Johnny's in the hotel. February 26, 2015
Rated 4.0 out of 5.0 by comfortable bed and fridge in room bed and pillows were comfortable and the fridge was cold. TV was large but need more movie channel choices. February 25, 2015
Rated 5.0 out of 5.0 by very happy with stay.. great staff and room was amazing. Very clean and neat will come back and stay in the same hotel.. February 23, 2015
Rated 4.0 out of 5.0 by Excellent VAN service They offer an excellent VAN Service around 5 miles, Jordan Creek Mall is close and they can leave and pick you up during van service hours. February 23, 2015
Rated 4.0 out of 5.0 by Nice hotel It's a nice, comfortable place to stay. I was disappointed that there was a refrigerator and coffee maker in the room, but no microwave. The breakfast buffet was really good but a little expensive, especially since every other time that I've stayed at a Holiday Inn the breakfast was complementary for guests. And the restaurant manager was not very nice. She basically accused one of my co-workers (who was also a guest at the hotel) of stealing a granola bar from the breakfast buffet which was ridiculous considering that he paid for his buffet. Yeah, A FREAKING GRANOLA BAR, as if the worldwide, corporate hotel chain isn't making enough money... Aside from all that, I would definitely stay there again if I ever have to come back to Des Moines. February 22, 2015
Rated 1.0 out of 5.0 by Brian the front desk clerk at Holiday Inn WDM is rude and has an attitude The front desk clerk at the Holiday Inn in West Des Moines IA pointed his finger at the front door and told me to leave when I demanded a hotel engineer come to my room to open my door after 3 attempts. February 21, 2015
Rated 5.0 out of 5.0 by Clean and nice. Great hotel. Always nice and clean. Professional staff. February 18, 2015
Rated 5.0 out of 5.0 by Very quiet, great location! Had a great 3 night stay for work. This is located in a great location with a mall and several restaurants nearby. Will definitely stay here again. Very friendly staff and exceptionally quiet room. February 17, 2015
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