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Rated 3.8 out of 5 by 36 reviewers.
Rated 5.0 out of 5.0 by Love this hotel Finally I have found a hotel I am comfortable in. The bed is comfy the assortment of pillows is great! The room is spacious and clean. This hotel is clean and the staff is very professional and helpful. February 20, 2014
Rated 5.0 out of 5.0 by service and facilities friendly and helpful staff. food in the restaurant is delish. presence of swimming pool and hot tub is a plus points. January 30, 2014
Rated 4.0 out of 5.0 by Great hotel The hotel was well kept up inside. The staff were friendly and helpful. The bed was very comfortable and there were both firm and soft pillows. It is very close to the West Edmonton Mall but in a bit of an industrial park like area. Had some confusion with cab drivers as there is another Holiday Inn nearby so the cabs kept going to that one instead. Great experience, would definitely return. December 7, 2013
Rated 5.0 out of 5.0 by Poor Service in Ricky'S Would not recommend eating in Ricky's unless you have lots of time to kill. Service is terrible. Tried it twice, 2 different nights 2 different wait staff, once just for a couple of drinks took forever, Food was just okay. November 30, 2013
Rated 5.0 out of 5.0 by good location good location and great service very clean food was very good November 27, 2013
Rated 5.0 out of 5.0 by location the staff were very good and accommodating. we had a couple of odd requests and they made it happen. Joshua was particularly helpful October 12, 2013
Rated 3.0 out of 5.0 Poor fold out bed The mattress was totally worn out therefore it was to much money for the room. i told the front desk and she said there is going to be an order out in and she apologized for the discomfort. When i ask for a conformation number twice now it has NOT been sent. I have given them the right e-mail address both times. Laziness October 9, 2013
Rated 3.0 out of 5.0 by Great staff and room, but paper thin walls!! Very comfy and great staff! Bed was awesome and so is the bathroom. Everything I've come to expect from holiday inns, but the walls must be paper thin. When I turned my television off at night I could hear the neighbors going, very very noisy rooms. Uncomfortable with the lack of privacy in this location! October 6, 2013
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