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Rated 4.0 out of 5 by 55 reviewers.
Rated 5.0 out of 5.0 by Great Service I unfortunately made an error when booking our room and made it for the wrong night, I fortunately notice on the night we were suppose to be there and called. I had booked the non refundable rate (which i don't usually do but because I knew we would be going for sure as we going for a wedding) I had also booked 3 rooms so i was a little concerned I was going to be on the hook for these rooms. When I called and spoke to them they graciously switched my nights for me without penalty. I appreciated this very much and for this reason we will use this property again. They also let us check in early to get ready for the wedding so we did not have to travel in our dress clothes which we appreciated. The front desk staff were professional courteous and friendly. July 16, 2014
Rated 4.0 out of 5.0 by HANDY LOCATION & GREAT POOL... ...this was a great (& newer...) location, to enable a couple of buddies to enjoy a weekend reunion in the Edm area. Easy access off the nearby Yellowhead hwy, or to the W Edm mall, but also to a super-friendly Lexus car dealership, too--another story! Staff were great in helping with minor travel-related 'deficiencies' all wkend long. Will definitely keep an eye out for this location from now on (easy drive to Hinton/Jasper, Calgary or Camrose, too--another story!) July 13, 2014
Rated 5.0 out of 5.0 by Friendly staff front desk efficient and courteous. I stay often for business and I like quick and simple. They delivered that. WiFi easy to connect. July 6, 2014
Rated 3.0 out of 5.0 by i slept there your avaerage hotel - except no microwave and a cold pool. July 3, 2014
Rated 5.0 out of 5.0 by Excellent Stay Is in a great location in Edmonton, easily accessible and has a Ricky's restaurant attached to it! We found the rooms to be very clean and staff to be friendly and helpful! Would and will stay there again next visit to Edmonton! July 2, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service staff was nice and friendly ,made it a nice stay for myself. June 29, 2014
Rated 4.0 out of 5.0 by Beware the listing on the search engine When searching for a place to stay while visiting West Edmonton Mall, I searched "hotels West Edmonton Mall". Not looking at the map, this hotel came up. It is not at all close to the mall! In fact, it's in an industrial area about a 15 minute drive from the mall. This was very frustrating and disappointing. It's remote and not close to any restaurants or anything else to do. The hotel is nice for a standard hotel. The room was clean, the beds were comfortable. The a/c unit didn't cool the whole room enough, but it wasn't sweltering. The staff were not what I'd call friendly, but they weren't rude either; just curt and uninterested. I'd stay here again … only if I was in the area! June 23, 2014
Rated 5.0 out of 5.0 by 1 night stay with Team The kids loved the pool and spent 2 hours there so it was a big hit. Breakfast the next morning took forever though (50 minutes to get food). June 16, 2014
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