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Rated 4.1 out of 5 by 280 reviewers.
Rated 5.0 out of 5.0 by Open relaxing lobby We stayed 1 night on return from short cruise. Hotel was much more comfortable than the cruise ship! Nice spacious lobby with bar and restaurant on site. February 26, 2015
Rated 4.0 out of 5.0 by Great staff but ... Although PBS was listed on the channel information card in the room, I was unable to access any PBS channel - on Downton Abbey night! February 25, 2015
Rated 5.0 out of 5.0 by Great Service We had great service, the staff was very helpful, quick, efficient and friendly. The rooms showed a little wear. But overall our experience was great. February 24, 2015
Rated 3.0 out of 5.0 by Disappointing This property has severe issues: It is expensive the airport shuttle ends before last flights of day the breakfast is terrible in my case, though upgraded, the air conditioner did not work properly, neither did the television sound. I was also not given a morning newspaper... February 24, 2015
Rated 5.0 out of 5.0 by wonderful hotel I met with Jessica at the front desk when I checked in. She greeted me as an IGH gold memeber and offered me a choice of items or points. I chose the points. About 30 minutes after we checked in, Jessica called the room to check and make sure everything was ok with the room. I thought that was a very nice touch. Check out was easy. We will stay here in the future when we visit West Palm Beach. February 23, 2015
Rated 4.0 out of 5.0 by Convient West Palm Location Great location for stay in the West Palm area. Near Airport and Coast destinations. Convenient hotel available dining/including breakfast. February 23, 2015
Rated 5.0 out of 5.0 by Great stay It was very nice. Just what I expected. The staff was excellent as were the accommodations. February 23, 2015
Rated 1.0 out of 5.0 by Good location; poor quality Proxmity to the airport was the only positive about this hotel. The room smelled bad and there was mold visible on the shower curtain. The toilet ran and the bathroom floor was dirty. The elevator is loud and this room was located near both the elevator and the ice machine. February 23, 2015
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