Rated 4.1 out of 5 by 256
Rated 5.0 out of 5.0 by dmada374 Very enjoyable
The staff was great, the breakfast buffet was delicious and fresh, and the stay was very peaceful and relaxing.....
Great job Holiday Inn!!
January 26, 2015
Rated 5.0 out of 5.0 by Skyblue32 Excellent Staff
A good choice if you need to stay close to the airport. The staff is second to none. I was in the hotel for three days and every time I passed any staff they all greeted me. The lobby is beautiful. Was shocked how nice this location was.
January 26, 2015
Rated 4.0 out of 5.0 by DonKOS Check in
When I booked on line, I booked a room with a King Bed, but was told at check in room type was not specified and that there were no upgrades available. This has been the case on my last several bookings and with so many empty parking spots and dark rooms where the upgraded suites are, it seems like platinum members are not being upgraded on a regular basis.
January 25, 2015
Rated 4.0 out of 5.0 by DisappointedinPembroke Convenient
Convenient location to the airport and convention center. The staff were outstanding (except one). Updating of the lobby and exterior are in the process but the rooms need to be updated. I stay at many IHG locations and this one is a little pricy for the accommodations but I guess in West Palm Beach you pay a little more.
January 23, 2015
Rated 3.0 out of 5.0 by beaches54 Room Service was the best part
I would not recommend staying here. Consistency is important as well as good customer service - neither of this was provided. There are many options in this area and if I return to the area I will be sure to stay elsewhere
January 22, 2015
Rated 4.0 out of 5.0 by Thumper01 Wheelchair Sports Competition
The maintenance staff was very quick and accommodating. However, the dining room staff lacks speed.
January 20, 2015
Rated 4.0 out of 5.0 by boblupo need more comfortable bed
everything was ok except for comfort of bed for me .
January 16, 2015
Rated 5.0 out of 5.0 by KathH10 Would stay here again
Was very happy with our stay at this hotel. Was clean and I have never stayed at a hotel where the staff was so kind and concerned if everything was OK with our stay.
January 10, 2015