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Rated 3.9 out of 5 by 119 reviewers.
Rated 1.0 out of 5.0 by Look again. Not worth the money. For a few bucks more you can have a nice hotel experience near the airport while you conference or wait for a flight. Rude and insensitive staff. Draconian rules at the pool - very unwelcoming. Ice machine broken. Van to airport starts a 5 am, too late for early flights. February 25, 2014
Rated 5.0 out of 5.0 by Amazing experience I stayed here because I was an instructor for a class being held at the hotel's conference center. From Bob who picked me up at the airport to the guy who took me back (Sorry, can't remember name) to everybody in between, there was not a member of the staff who did not go above and beyond in their care of me and my whole class. The shuttle took me anywhere I wanted to go--or be picked up from), the restaurant made accommodations for my very strange diet, and multiple staff took care of the class's needs--from meeting space to catering. Scott made things happen, even late at night. I didn't even have a "problem," just a request or a suggestion, but he took care of everything immediately. I hope I get the opportunity to stay here again someday. It would be like coming home. How often do you say that about an airport-vicinity hotel? February 13, 2014
Rated 1.0 out of 5.0 by NOT UP TO IHG STANDARDS We were very disappointed in this hotel, was expecting a great hotel and room. What we got was dirty,grubby and smelled of smoke. The restaurant was not much better . We were given another floor on our return, it did not smell but was not any better. This hotel needs a major renovation. Balance of our trip we stayed in Holiday Inn Express and they were far better. Elite members were not recognized very well here. Staff at front desk were ok, the driver from Airport did not speak and was not friendly, all we got was a grunt. January 29, 2014
Rated 1.0 out of 5.0 by Poor Hotel I'm a weekly traveler Platinum with IHG and I wont be going back to this hotel. This one needs some major upgrades, old very old. January 12, 2014
Rated 5.0 out of 5.0 by Long stay away from home This hotel is top notch. From the drivers Mike and David to Wendy and Lisa at the bar to Carlos and Monica in the dining room to Scott, Anthony, Elvis. Leana and Cayla at the desk, and all of the other great staff members, you are greeted with a genuine smile and care. It is centrally located to all my needs. The airport is 4 minutes away, my job is 8 minutes away and shopping and dining are just as close. the food is pretty good in the dining/bar area. It has a workout room washer/dryer pool and other things that make it feel like you are at home although far from it. I recommend to all. January 11, 2014
Rated 5.0 out of 5.0 by A Memorable Experience We had a great time at this hotel during our 10 days Christmas vacation to West Palm Beach. The staff were very polite, friendly & caring. Our room was clean & cozy on the 10 floor as it was requested & we had a great view to watch the fire works on new years eve. The room had a desk, chair and coffee table comfortable and clean. Few concerns were brought to front desk attention at the time of the arrival & were resolved right away. Love the breakfast buffet & great shuttle service. Thanks Micheal and David for such a courteous professional service providing rides to us. Specially our dtr had a good time to practice her french language with David during the shuttle rides to the down town. This Holiday Inn location is perfect, as is close to downtown and to the airport. We have been to many Holiday inns in the past but this one was definitely the best! of all so far. We would recommend this hotel to all of are friends and family. This was definitely one of the best trips ever! it was a very memorable experience that we will never forget. January 10, 2014
Rated 5.0 out of 5.0 by Staff were sensational I have stayed at this hotel 3 times in the last 2 months and every time I have been very impressed with the overall courtesy and helpfulness of the staff, particularly the front desk. I am looking forward to another stay in days! January 10, 2014
Rated 4.0 out of 5.0 by Very nice Well positioned, on 95, free parking, Nice and new, well kept, fast elevators, clean room January 7, 2014
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