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Rated 3.8 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by Wonderful Experience We came to West Yellowstone to go into Yellowstone National Park and snowmobile around the town in the national forests. The hotel was a great place to stay and help us set up reservations for out tours. They made this a wonderful and enjoyable trip. We did not have to worry about trying to find reservations, it was all taken care of through the wonderful staff at the hotel. It made for a trip of a lifetime for my parents, daughter, and myself. January 20, 2015
Rated 4.0 out of 5.0 by Acceptable for a couple of nights We used this Holiday Inn as a stop over for one night during Christmas week. The room, lobby, corridors and associated restaurant were functional rather than friendly, and the general decor was dark and dated. Staff were friendly and available, if needed. January 9, 2015
Rated 5.0 out of 5.0 by Great Winter Vacation Since we were in vacation during the Winter Holidays, we so much appreciated that the Hotel has a Restaurant. We would love to see a larger menu option, and more servers also. The breakfast time could be extended for another hour, since it was a holiday relaxing time! We were grateful that the Restaurant was open also during Christmas Eve and Day! Thankfull!!!!! We wish that the hotel will recommend: activities booking for the each season and to advise that the activities could be un-available if booking hotel too late. As a visitor/traveler/vacationer, we dont know what is usual at the place of stay. Example: we booked in the beginning of Dec, for Dec 22, and we waited until we got there to check/book activities, and then found out that those activities are booked by August...So that info could of been helpfull, so we could planned ahead. But the hotel coordinator worked hard at finding us two activities that we could do.Thank you! We booked thru Expedia. January 7, 2015
Rated 4.0 out of 5.0 by Comfortable and clean Our room was nice and clean and came with all the amenities of a Holiday Inn. We are accustomed to a complimentary breakfast at Holiday Inn and Holiday Inn Express but here, breakfast is served in the adjoining restaurant and there is a charge. Other than that, it was a comfortable place to stay and was up to par with other properties within this franchise. January 5, 2015
Rated 5.0 out of 5.0 by great customer services Great customer services. Very friendly staffs. Easy check in and check out. nice to have car park door closed to the room. Restaurant dinner is good but breakfast is too slow and not so impressed. January 3, 2015
Rated 3.0 out of 5.0 by nice location okay hotel. good location right in Yellowstone. We wish that the breakfast was complimentary though...Since, it was freezing outside, we were having toilet flushing issues. That was very annoying though. Love the Yellowstone National Park though. Very serene and quiet location the Winter. Not sure about the Summer though. Soon, we will go in the Summer... December 29, 2014
Rated 5.0 out of 5.0 by Beautiful Suites Upon check-in we were upgraded to a bigger room / a suite for free since there weren't that many guests in the hotel at all. December 26, 2014
Rated 5.0 out of 5.0 by Beautiful Room -- Great value in the off-season We had looked at this property near Yellowstone Park during the summer, but it seemed fairly expensive and we ended up not making the trip. However, the last weekend that Yellowstone Park was open, we ended up making a last-minute decision to visit, when we noticed that prices were far lower. The hotel was almost empty when we arrived, and we upgraded to a beautiful suite with a fireplace, which was perfect for our family of 5. Our kids also enjoyed the pool. We liked the hotel so much we considered extending our stay for another day, but a snow storm rolled in, so we ended up leaving. This property is nice, and has been updated. We hope to return again, probably in the off-season, when prices are excellent. Regarding prices, all West Yellowstone hotels are quite expensive during the summer. We have camped at several of the many campgrounds, so if you don't mind a more "rustic" experience, consider camping. But in the off-season, this hotel was great! December 18, 2014
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