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Rated 3.6 out of 5 by 116 reviewers.
Rated 4.0 out of 5.0 by Family Suite while visiting Yellowstone This family sweet was a great accommodation with the 2 queen beds and the separate room for the king bed. The kids slept well and as parents we slept well too. The hotel had all of the standard amenities and we enjoyed the pool and sauna after our check-in. It was a bit interesting that we (a family suite) were placed next to an older gentleman who wanted to complain about too much noise coming from our room as we returned from the pool at 8pm. The others in our hallway made much more noise late into the night and even early the next morning so it was strange that the front desk came to pick on us with a noise complaint. We also thought it inappropriate that housekeeping came knocking on our door at 8am as we were just waking up. Apparently they try to get an early start on cleaning the rooms but checkout isn't until noon so it seemed premature to actively disrupt us in our room first thing in the morning. We were happy that the hotel was only a mile from the West entrance to Yellowstone and it is a perfect location to be while vising the park. July 21, 2014
Rated 4.0 out of 5.0 by Convenient and Safe Location. Friendly Staff. This hotel is located at an excellent location in West Yellowstone. It is basically located at the center of the town and just right outside of the West entrance of Yellowstone. It is also a walking distance to gift shops, restaurants and gas stations. There are also a restaurant and a gift shop inside the hotel. The hotel offered complimentary coffee to guests in the morning, which was nice. We felt safe the entire time there. Their parking lot was safe too. The hotel was clean and neat even though it was not brand new. The staff were very helpful and knowledgable. The only incident with our stay was the power went out at 10amish one day; fortunately, the outage lasted for less than 30 minutes. We would stay there again if we are in the area. July 19, 2014
Rated 5.0 out of 5.0 by Yellowstone vacation The family suite was excellent for the four adults and one child in our family. July 17, 2014
Rated 2.0 out of 5.0 by ok bed, ok pool, unpleasant pool area do too chemicals in air made our eyes burn hostess at restaurant was not pleasant, food just ok and expensive July 15, 2014
Rated 4.0 out of 5.0 by Great service Very friendly check in and checkout service. Rooms were clean and they allow pets. Hotel walking distance to all of the shops and food. July 14, 2014
Rated 4.0 out of 5.0 by Noisy This property has a sound damping problem. Seems like the walls are under insulated. Outside appearance and furnishings are nice though and the location is pretty good. July 10, 2014
Rated 5.0 out of 5.0 by Fantastic hotel and staff. If we wanted something or asked for something BAM done!! I will recommend this Hotel to all my friends who want to experience Yellowstone but can not get reservations in the park. Heck, I will recommend this hotel over the park as drive time to park is minimal and I am sure this level of service and attention to detail is not available in the park. Kudo's to this hotel and staff!! July 7, 2014
Rated 4.0 out of 5.0 by Service was good but front staff could have been more friendly Front desk staff could have been friendlier. Breakfast selection was very limited July 7, 2014
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