Rated 3.6 out of 5 by 115
Rated 4.0 out of 5.0 by vacayfam Convenient and Safe Location. Friendly Staff.
This hotel is located at an excellent location in West Yellowstone. It is basically located at the center of the town and just right outside of the West entrance of Yellowstone. It is also a walking distance to gift shops, restaurants and gas stations. There are also a restaurant and a gift shop inside the hotel. The hotel offered complimentary coffee to guests in the morning, which was nice. We felt safe the entire time there. Their parking lot was safe too. The hotel was clean and neat even though it was not brand new. The staff were very helpful and knowledgable. The only incident with our stay was the power went out at 10amish one day; fortunately, the outage lasted for less than 30 minutes. We would stay there again if we are in the area.
July 19, 2014
Rated 5.0 out of 5.0 by QueenV Yellowstone vacation
The family suite was excellent for the four adults and one child in our family.
July 17, 2014
Rated 2.0 out of 5.0 by JCGR ok bed, ok pool, unpleasant pool area do too chemicals in air made our eyes burn
hostess at restaurant was not pleasant, food just ok and expensive
July 15, 2014
Rated 4.0 out of 5.0 by KennethGS Great service
Very friendly check in and checkout service. Rooms were clean and they allow pets. Hotel walking distance to all of the shops and food.
July 14, 2014
Rated 4.0 out of 5.0 by kurley17 Noisy
This property has a sound damping problem. Seems like the walls are under insulated. Outside appearance and furnishings are nice though and the location is pretty good.
July 10, 2014
Rated 5.0 out of 5.0 by RadBikerBuck Fantastic hotel and staff. If we wanted something or asked for something BAM done!!
I will recommend this Hotel to all my friends who want to experience Yellowstone but can not get reservations in the park. Heck, I will recommend this hotel over the park as drive time to park is minimal and I am sure this level of service and attention to detail is not available in the park.
Kudo's to this hotel and staff!!
July 7, 2014
Rated 4.0 out of 5.0 by brianious Service was good but front staff could have been more friendly
Front desk staff could have been friendlier. Breakfast selection was very limited
July 7, 2014
Rated 2.0 out of 5.0 by tdis poor service
staff unresponsive to issues. Overpriced for amenities. Stayed here before and disappointed in change in attitude of employes. Only benefit is closeness to Park entrance. For cost of room the breakfast should be free. Wifi needs updating.
July 6, 2014