Rated 3.8 out of 5 by 197
Rated 5.0 out of 5.0 by fliebynight Above and Beyond
I booked the room on the internet for my wife's 40th birthday, and later called the front desk to inquire about good restaurants in the area. The clerk casually asked the date of our stay and my name and I thought nothing of it. When we checked in three weeks later the clerk handed my wife a card. It was a birthday card from the manager and contained two free breakfasts. What a pleasant surprise! I am so impressed that the clerk I spoke with provided a truly customer intimate experience for my wife and I. Each experience we had with the staff was of the same caliber. The Executive Suite with jetted tub was nicely furnished and perfect for a romantic getaway.
March 26, 2015
Rated 5.0 out of 5.0 by Tula52 Great place to stay! Hotel staff was incredible!!
The only thing I was disappointed with is the young dark haired girl in the bar/lounge the evening of March 17. She was rude, not friendly at all. Not one I would want working in my business establishment. I asked if I could just get a cheeseburger, her response was "Just order one of the burgers, and tell me what you DON'T WANT ON IT" Really???? We weren't even told "thank you" when I paid the bill, I signed it, she grabbed it and turned her back on me. Needless to say, she didn't get much of a tip, I was actually temped to take the few dollars I left off the table.
March 23, 2015
Rated 4.0 out of 5.0 by Waske007 West YEllowstone
Good hotel, good location, clean, staff very friendly and professional. Breakfast had to be prepaid if you want it (decent quality though), wi-fi good, indoor pool is clean. BIG MINUS, ROOM WAS WAY TOOOO NOISY FROM A/C and Bathroom A/C. Small bathroom too
March 20, 2015
Rated 4.0 out of 5.0 by weradi staff and cleanliness
The staff were most pleasant and courteous.
With a huge conference in process, ours was confused with theirs, and improper directions given.
There was a dirty towel from previous guest in the bathroom. The next day, it was still in the room where I pushed it.
March 19, 2015
Rated 5.0 out of 5.0 by Gusman Yellowstone Winter Getaway
Great room at a great price at a great location. Took a quick weekend getaway for a winter trip to Yellowstone and made the reservations 2 days before we arrived. We had a wonderful warm room, were greeted with a smile and the receptionist was very courteous. Bed and pillows were super comfortable. Would recommend to others and will return again.
March 10, 2015
Rated 3.0 out of 5.0 by Bison2014 Sledding Trip
Overall Hotel was ok, first time in a long time we ran into issues around breakfast which was the worst experience.
March 3, 2015
Rated 5.0 out of 5.0 by Beanie63 Great Position
This is our second stay at the Holiday Inn at West Yellowstone. It has a great location down a side street off the main road. It is a nice clean hotel and one we would go back to again.
February 27, 2015
Rated 5.0 out of 5.0 by SMPQ Nice Rooms at a good price
Rooms are very large, comfortable and affordable. Like that they allow pets and are very accommodating.
February 26, 2015