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Rated 3.7 out of 5 by 120 reviewers.
Rated 4.0 out of 5.0 by Nice three nights Helpful staff. Good food if you decide to eat in restaurant. After reading some of the other reviews out there I think some folks are never happy. I never had any issues or problems and got some extra help getting some docs scanned and sent out. Spent three nights there and never had to wait for the elevator. Need to remember that some folks travel with kids and they have a tendency to have some energy and youthful glee. Happens every summer no matter where I have stayed. July 24, 2014
Rated 4.0 out of 5.0 by Manager of housekeeping We left three bed pillows behind in our room. Upon realizing this, I contacted the manager of housekeeping who promptly responded that he had found our pillows and would send them to our home address. When we arrived home a few days later, our pillows were waiting for us! He was so polite and helpful. I really appreciate the prompt, personal response and him following through. Wonderful service! July 24, 2014
Rated 5.0 out of 5.0 by Quaint Community and Good Hotel My family enjoyed our stay in West Yellowstone tremendously. The lack of huge crowds, the availability of recreation and the quality of the hotel all contributed to our enjoyment. We would recommend this location and property to anyone who wants to enjoy the Yellowstone experience and other outdoor recreation opportunities. July 24, 2014
Rated 5.0 out of 5.0 by Vacation Great place to stay while visiting Yellowstone NP. Great staff, nice restaurant, and close to the park. Will come here again next visit. July 23, 2014
Rated 4.0 out of 5.0 by Family Suite while visiting Yellowstone This family sweet was a great accommodation with the 2 queen beds and the separate room for the king bed. The kids slept well and as parents we slept well too. The hotel had all of the standard amenities and we enjoyed the pool and sauna after our check-in. It was a bit interesting that we (a family suite) were placed next to an older gentleman who wanted to complain about too much noise coming from our room as we returned from the pool at 8pm. The others in our hallway made much more noise late into the night and even early the next morning so it was strange that the front desk came to pick on us with a noise complaint. We also thought it inappropriate that housekeeping came knocking on our door at 8am as we were just waking up. Apparently they try to get an early start on cleaning the rooms but checkout isn't until noon so it seemed premature to actively disrupt us in our room first thing in the morning. We were happy that the hotel was only a mile from the West entrance to Yellowstone and it is a perfect location to be while vising the park. July 21, 2014
Rated 4.0 out of 5.0 by Convenient and Safe Location. Friendly Staff. This hotel is located at an excellent location in West Yellowstone. It is basically located at the center of the town and just right outside of the West entrance of Yellowstone. It is also a walking distance to gift shops, restaurants and gas stations. There are also a restaurant and a gift shop inside the hotel. The hotel offered complimentary coffee to guests in the morning, which was nice. We felt safe the entire time there. Their parking lot was safe too. The hotel was clean and neat even though it was not brand new. The staff were very helpful and knowledgable. The only incident with our stay was the power went out at 10amish one day; fortunately, the outage lasted for less than 30 minutes. We would stay there again if we are in the area. July 19, 2014
Rated 5.0 out of 5.0 by Yellowstone vacation The family suite was excellent for the four adults and one child in our family. July 17, 2014
Rated 2.0 out of 5.0 by ok bed, ok pool, unpleasant pool area do too chemicals in air made our eyes burn hostess at restaurant was not pleasant, food just ok and expensive July 15, 2014
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