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Rated 3.7 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by Great Service This hotel is extremely convenient to Yellowstone National Park. The staff is very helpful. August 25, 2014
Rated 1.0 out of 5.0 by Overpriced, poorly maintained. Look elsewhere My wife, daughter, and I were assigned a room that had numerous cracks running along the ceiling the width of the room--cracks thick enough to be able to fit a penny in most areas. One crack must have been worse as someone had smeared (and I mean that literally) sheetrock mud in it (it wasn't sanded down, painted, nor properly applied (over the top of the ceiling texture##. There were greenish / yellowish stains in various areas across the ceiling. Linens also had minor stains and the room had a pretty nasty smell to it. Took the concerns to the front desk who offered up #and I did not take# breakfast vouchers #vouchers ain't going to fix the room or the outrageous rate for such conditions). Later that night maintenance showed up and indicated there was some kind of water related issue with the room above it; nothing they could do for us that night. Other places were full up for the night so we had to stick it out. We also noticed an air unit in the hallway that was covered in dirt, its cover not properly installed #cockeyed) and some literal broken pieces laying in it. There's no way this place is anywhere near worth the rate I was charged. This hotel appears to be run-down / not maintained very well and I'd recommend that folks look elsewhere. August 21, 2014
Rated 3.0 out of 5.0 by Not a normal Holiday Inn We have traveled annually on vacations and stayed at Holiday Inns almost exclusively. This was our biggest disappointment. The only positive was that we were very close to the entrance of Yellowstone. The cons were no free breakfast, the room was very expensive, the TV didn't work well, you had to pay extra for a cot, I had to wedge towels in the door to keep out the light and noise from the hallway and the top two floors did not have bathtubs. Although they say the hotel was remodeled, it is still dated. We could hear everything going on in the hallway and when our kids went swimming, the pool was too chlorinated. Hotels are at a premium in this town, so they are able to get away with less. August 16, 2014
Rated 2.0 out of 5.0 by Noisy If you stay here make sure you get a room on the top floor. Heard every foot step and every bed creek from the room above. Pillows are too fat and firm, hard on the neck. August 16, 2014
Rated 5.0 out of 5.0 by Friendly staff & Great room Loved this hotel! Perfect location for yellowstone. Front desk staff was very friendly and helpful. Room was very clean and comfortable. My kids loved the pool. Fitness room was ok - I was the only one in there, but it was small. Nice pictures in the hotels. :). We had an excellent stay! :) August 14, 2014
Rated 4.0 out of 5.0 by Great Location with Spacious Rooms The Holiday Inn West Yellowstone exceeded my expectations. The rooms were large, the staff was courteous and helpful and our stay was perfect for four days traveling in and out of Yellowstone National Park. It is a little far from many of the main Yellowstone sights but each day you drive through W. Yellowstone into the park - you won't be disappointed with the sights. The town of W. Yellowstone is very nice and caters to the travelers and the Holiday Inn is perfectly situated in town. The only complaints would be the fitness room and laundry room. They are btoh old and outdated - but if you can get past that - it is a great hotel in which to stay. The price was a little high compared to staying in the park but it is a vacation area in peak season so I suppose that is to be expected. August 14, 2014
Rated 4.0 out of 5.0 by 未能达到预期中的满意度 整体设施已经陈旧!酒店噪声比较大,房间内的空调噪音也比较大。其它都还算不错吧。希望今后能有所改进。毕竟这个酒店是在旅游的景区,以后再去的可能性都会比较高的。 August 11, 2014
Rated 5.0 out of 5.0 by Comfortable hotel stay Comfortable stay in West Yellowstone. Room and service was excellent for our 4 night stay. ! Wish the laundry area had more washer and dryers, for a full hotel in a location where most everyone needed to do laundry. August 10, 2014
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