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Rated 4.1 out of 5 by 78 reviewers.
Rated 5.0 out of 5.0 by Great staff Great location within a few blocks of where my meetings where being held so I could just walk. Very helpful front counter staff, the young lady that helped me during check out was fantastic, her upbeat attitude and willingness to help certainly perked up my day. January 15, 2015
Rated 5.0 out of 5.0 by Holiday Inn West Kelowna The rooms are spacious, clean and adequately appointed, including having a coffeemaker with reasonably good coffee, BUT could do with a small refrigerator or means by which to keep bottled water, juices, and milk (for coffee maker in room) etc cold. Powdered milk stuff is not a great substitute! December 30, 2014
Rated 5.0 out of 5.0 by Nice Treat We decide to reward ourselves for finishing our Christmas shopping with dinner followed by an overnight stay in a hotel. We picked this Holiday Inn as it was close to restaurants and shops and on our way home. I was greeted as a platinum member and upgraded to an executive king room. The room was spacious with separate sitting room and comfortable seating arrangement. The sitting room had a large jacuzzi tub in it which we did not use. Probably because of this, the bathroom was very small however it was sufficient for one person at a time to use. Water pressure was good and there was plenty of hot water. The bed was very comfortable and we slept very well. Got up later than we had anticipated so did not stay for breakfast. Tiles were being replaced in the lobby, but there was no noise and hardly any inconvenience. This was the perfect treat, and I would definitely recommend this hotel. December 16, 2014
Rated 4.0 out of 5.0 by Comfortable bed-clean I just wish Holiday Inn would get Visa Debit, then I would not have had to pay deposit. Lovely clean hotel/room-liked the choice of bedding. The restaurant is very nice but breakfast could have been better (only person at 8am) Perhaps Holiday Inn should look at promotion of restaurant ie Holiday Inn in Cambridge, ON used to have a Fri. night seafood buffet-very nice and they have a great weekend brunch. I stayed at hotel because power out in Peachland, BC-but would have only stayed at Holiday Inn. Lobby under construction-little difficult. I am a little partial because I worked at the Holiday Inn in Cambridge, ON years ago-glad those girls in the restaurant don't have to wear what I did-was awful-orange and white checks. December 7, 2014
Rated 5.0 out of 5.0 by Good selection Great location between Kelowna and Penticton. Under renovation but still clean good selection December 1, 2014
Rated 5.0 out of 5.0 by Great place to stay Enjoyed the stay at the West Kelowna Holiday Inn,quiet,clean all around, friendly staff,restuarant was excellent. just hope that they upgrade the beds in the near future.other than that I highly recommend. November 18, 2014
Rated 2.0 out of 5.0 by Noisy young hockey teams The hotel was clean, rooms very well appointed, bed very comfortable and bathroom nice and clean. The down side was that during our stay a large group of young hockey teams arrived and took over the hotel, yelling and screaming, playing in the hallway with no consideration for other paying guests. The parents/coaches were no better. They pulled their chairs into the hallway, sat there socializing, drinking and eating, completely oblivious to the chaos their children were creating. The staff did nothing to quiet them, perhaps could have suggesed they keep their activities to their rooms and not the common hallways. We have stayed in numerous hotels and have never encountered anything like this. We should have been advised, when making the reservation that the hotel would be taken over by a large group of noisy hockey players, then we could have stayed elsewhere. November 11, 2014
Rated 5.0 out of 5.0 by Great Service Great Place I stayed at the hotel for an extended period of time and was very happy with the service, comfort and amenities in the hotel. The bed was very comfortable and rooms very clean. Due to my extended stay I was also able to make use of the quality equipment in the fitness room and dine for breakfast and lunch in the restaurant. All in all it was a great stay! A home away from home. Thank you to all the staff for making me feel at home. October 31, 2014
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