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Rated 3.6 out of 5 by 206 reviewers.
Rated 4.0 out of 5.0 by Improvement I think that you should make sure the people that are at your reservation desks or wherever that they know how your rooms are set up like your handicap rooms. If they only have a king and a pull out hen that is what they should tell people that request a handicap room with 2 beds then there is nothing left to chance. Also maybe you ought to make rooms that are handicap with 2 beds. Also you should make sure that your desk clerks even if they are having a bad day or anything that they are always polite to your guests and not to argue with guests in front of other gests. Maybe send them to a refresher course on hospitality every now and then to brush up on these skills. Also your management team like Tammy should show others how to handle situations and make your guests feel welcome and fix any thing that is wrong or that they are not happy with to turn their experience around that they are happy when they leave like Tammy did for me. Thank you September 24, 2014
Rated 3.0 out of 5.0 by Seminar training Overall will be a very nice hotel after all the renovations are finished but in meantime you work around them but that is why this type of work is done in the fall and winter when less people are traveling. September 24, 2014
Rated 3.0 out of 5.0 by food good food, not too big a choice, slow service but friendly September 24, 2014
Rated 2.0 out of 5.0 by Good service/Property being renovated Staff was good. Property run down. Need to improve workout area as more business travelers are health conscience these. September 20, 2014
Rated 3.0 out of 5.0 by Ups and Downs We had reserved a room with one king bed. Instead, we were given one with two queen beds. We were too tired to go back and see if the room we had reserved might really be there for us or if there was a lesser charge for the room we were in. There was only one bar of soap, so we had to tote it into the shower and back to the sink--not a big deal, but still. Our room overlooked a balcony on which a Shriner Convention was having pictures taken--fun to watch, but noisy and the noise kept up until 3 in the morning. I know they were having fun, and I know this is not Holiday Inn's fault, but it was really hard to sleep, even with turning the fan to the on position to provide "white noise." We decided to go out for dinner, since the convention would be keeping the kitchen busy, and the entrees seemed very limited. The breakfast in the restaurant was really expensive, so we skipped it and checked out. The hotel seemed nice enough, but I can't say I would really be able to recommend it. September 17, 2014
Rated 1.0 out of 5.0 by Dirty Probably on of the dirtiest and worst maintained hotel I have stayed in. First room the toiled was clogged, they moved me to e second room had black hairs on the bathtub, toilet and on a towel! Mold around caulking on tub. September 11, 2014
Rated 5.0 out of 5.0 by Home away from home Every once in awhile we like to be pampered., even if it's for one night, and Holiday Inn has yet to disappoint us. September 11, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Very good service from the moment we arrived. Bed was very comfortable for a great nights sleep. September 10, 2014
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