Rated 3.5 out of 5 by 104
Rated 5.0 out of 5.0 by Tarheels93 very confortable and relaxing
I recommend this hotel for everyone the staff is very helpful. I travel often with business and the beds are very relaxing and the food is real good at breakfast. This holiday is real nice and as all the ammenties you need
December 2, 2013
Rated 5.0 out of 5.0 by Berger67 Nice place
It was clean and the staff was great and it was close to everything
November 28, 2013
Rated 5.0 out of 5.0 by legal21 GREAT service! Very Comfortable!!!
My husband is doctoring at Cleveland Clinic and this place has given us a GREAT price for that reason! We will be staying again in December! This was our 3rd stay and this place is the GREATEST!
November 26, 2013
Rated 4.0 out of 5.0 by jjw58 My housekepper was excellent.
I enjoyed my stay. One complaint concerning Credit Card charged for incidentials after check out and unable to reach accounting. Message left and no return telephone call.
October 28, 2013
Rated 3.0 out of 5.0 by dexter80205 Comfortable bed, not worth the price per night
The price for what you get at this property is very expensive for the area. And on top of the steep price, breakfast was an extra charge and it was not impressive. Both the quality and quantity of food was lacking. Overall, would not stay here again.
October 17, 2013
Rated 1.0 out of 5.0 by NastyCoffee Unclean banquet food and service
We had requested coffee. After waiting for a very lengthy time, a waiter brought over a carafe of coffee. Normally I would have just poured a cup and drank it. However, the top was completely loosened when I twisted it. Luckily I removed the top and looked in. Much to my dismay. It was filled with thick white crusty materials all around the sides of the carafe. It was extremely nasty and revolting. I reported it to the banquet manager and told her how would she expect people to come back with this type of service? She didn't appear to be concerned. She later complained to the host organization because I had complained about the carafe. I tried to be professional about the situation instead of calling the Health department or tv news. I'm just glad that I didn't drink the coffee, but I am gravely concerned about what others were served.
October 16, 2013
Rated 4.0 out of 5.0 by norwegian39 GOOD STAY
Despite a huge convention attending, we were able to get the room we wanted on short notice to visit hospitalized relative, and our room was quiet and comfortable. The hotel is gently worn, like an old friend. Unaccountably, it does not have a link to CBS/TV. Staff was very willing to assist when we mentioned the absence of CBS.
October 15, 2013
Rated 2.0 out of 5.0 by Vince89 Not as good as other Holiday Inn
Really need to be cleaned up and refreshed ! Luckuly the staff is very kind and the location convenient
October 6, 2013