Rated 3.5 out of 5 by 248
Rated 4.0 out of 5.0 by ac2145 Convenient Hotel
Sadly the hotel was being renovated and that caused quite a bit of noise. If ordering the scrambled eggs ask for them not to slather in butter as it spoiled the taste. I needed copious amounts of hot sauce to kill the flavor.
December 18, 2014
Rated 4.0 out of 5.0 by iy1984 staff are very good
Staff have went beyond and above to meet my needs, best customer service I have received in awhile and I stay in hotels for work about once a week. Facility is outdated, hot tub and gym were poor quality and pillows in the room were very small and not comfortable.
December 15, 2014
Rated 2.0 out of 5.0 by joflav Under renovations
I was disappointed because I was not told about the on going renovations at the time of booking online. I would have booked another hotel instead.
December 15, 2014
Rated 5.0 out of 5.0 by Kim0718 Great improvements with Renovations
Absolutely loved the renovations currently going on. Lobby is beautiful as well as cozy. Great improvements in the rooms. More updated look with relaxing sitting areas in room.
My room did not have a bath mat. Showers were somewhat slick with the tiled floor. I would recommend adding something on the shower floor to prevent slip and falls.
Other than those two issues, i enjoyed my stay. Staff was very helpful and friendly. Will be returning next month for business. Looking forward to seeing additional improvements since my last stay.
December 14, 2014
Rated 2.0 out of 5.0 by camd Not so great
The hotel is under construction. The construction was intrusive in many ways.
December 10, 2014
Rated 1.0 out of 5.0 by Rodneyae Construction, Mold, and Filth
This place needs to be torn down and rebuilt... Small rooms, musty smells, mold. The lady who check me in was nice but that is all the good things I can say. Maintaince person walked in to my room, did not even knock or say anything at all... If you are in the area do NOT stay here.
December 10, 2014
Rated 1.0 out of 5.0 by Tstro Never Again
As a platinum elite member I have stayed at numerous IHG properties and this was the worst I've ever stayed at. From their construction/ renovation workers staying directly across the hall from me and having a verbal argument at 3;00 a.m. Thursday morning to the peeling wallpaper in the bathroom, the shower rod pulling the tiles away from the wall and a sink stopper with no knob to operate was a little upsetting. But the topper to this stay was coming back after a full day of meetings to find my room had not been made-up. Calling the front desk and getting a response of fresh towels and drink tickets did not address the situation.
If I was smart, I would of checked out Thursday and relocated to another IHG property or even a competitor down the street.
As the title stated "Never Again," that's exactly my stance on this property and will encourage colleagues and friends to stay elsewhere.
December 9, 2014
Rated 1.0 out of 5.0 by myk63 dissapointed
I was not informed ahead that the property is being sold. The experience was less than satisfactory. The construction made it undesirable. Construction began very early and woke us up. The restaurant was make shift, entrance was inconvenient, gift shop border up, jacuzzi was dirty and the jets were not working properly. This all resulted in not spending much time ay the phicility.Also shower head needed replaced. I would expect a refund for the two nights.
December 4, 2014