Rated 4.2 out of 5 by 45
Rated 5.0 out of 5.0 by RDT24 Great Value
I must say that the size and quality of the room were terrific and made this an excellent and affordable choice for my two nights at Whistler. It was very comfortable and I have no hesitation in recommending this hotel to others.
February 5, 2013
Rated 1.0 out of 5.0 by SeattleGroup2330 Complete Rip off
Recently a group of friends and I went to Whistler to take our annual ski trip. We have never stayed at the Holiday inn before, but figured we'd try something different, since it was so close to the village and the ski lifts. We had 2 suites and were looking forward to a fun weekend. I can assure you it was completely the opposite.
The walls to the hotel rooms are paper thin, you can hear normal level conversations inside the rooms while walking down the hallways. The first night there were 2 of us sitting in our room talking as anyone would, watching TV and received a noise complaint. We were dumbfounded as we were in our own room talking at a normal reasonable level. We should have known then we were in for a long weekend. The second night we were in our rooms and got a complaint for the doors shutting too loudly and again talking at a reasonable level was considered excessive. This time we were told we were being evicted in the middle of the night. We were up from Seattle and had nowhere to go, but the hotel told us we had 30 min to exit. Completely speechless at this point we had to plead with the manager on duty to let us stay until the morning. The following morning we found out that there were 8-10 other noise complaints on that same night. The morning manager then informed us that they would be taking our $800 deposit for the noise complaint (room was 100% and completely undamaged) and if we wanted to stay our final night (which they would charge us for regardless) we had to put up another $800 deposit. The whole weekend was a complete joke. The hotel seemed to grab deposits to help line their pockets with no real basis. They treated us like we were not paying customers, and had no right to do anything but sleep in the rooms. I absolutely unequivocally will never go back to that hotel. I would caution anyone thinking about going to this hotel to reconsider. We have stayed in numerous other hotels up there in the past (Delta, Four Seasons, Pan Pacific, etc.) and never had this problem, nor have we ever been treated so rudely. DON’T WASTE YOUR MONEY.
January 28, 2013
Rated 2.0 out of 5.0 by theairtraveller TREATED LIKE A CRIMINAL
I will not be staying at this hotel again because they must attract thieves and vandals as guests Before you can check out a member of staff has to go and physically check your room then radio reception to confirm that nothing missing or damaged - how embarrassing.
I do not stay at this type of hotel that attracts dodgy guests.With this in mind it is particularly worrying that none of the rooms are accessed via reception. There is a separate entrance to the bedroom floors - there is a key card but anyone could wait and slip through. So altogether very unsettling
The surly receptionist did not apologise or attempt to understand my feelings just said 'its hotel policy.'
As a Platinum member surely I am trusted? The promised questionaire has not arrived - I can only guess that they do not send them to comnplainers!
January 18, 2013
Rated 5.0 out of 5.0 by OutdoorAdventures Relaxing oasis in the middle of Whistler
We pretty much did not have any interaction with the staff after our check-in because we really did not need anything. The room was super comfortable, well supplied and convenient. We could walk to the grocery and get supplies for cooking dinner every night. In the morning we could wake up and take the short walk to the lifts to ski. Wireless worked well and I was even able to have a Google hangout with my extended family one morning. The parking garage was also very convenient and we just left our skis in the trunk most every day.
The only small downside was that there was some noise in the evenings due to a nearby bar (I think). For me this is a good tradeoff because I enjoyed seeing people walking through the village during the day and you are so close to so many restaurants and shops. The tiny workout room is very minimal and tiny. No treadmills for example. However, I suspect that most everyone will be getting their exercise outside. There is a nearby health club I think and I also saw a Yoga studio.
Bottom line is I'd highly recommend this as your clean, quiet oasis in the middle of all the Whistler activities.
January 7, 2013
Rated 2.0 out of 5.0 by mikeday1129 Nightmare at Holiday Inn
The Holiday Inn is a great location in the Village at Whistler but that is all it has to offer. The house keeping is terrible in both the room and out in the hall. There was broken glass in the hallway for 4 days that never was cleaned up! The noise in the hotel makes it very difficult to sleep. The most dissapointing part of this hotel is that the front desk staff will recommend activities or restaurants from vendors that pay them the most for referrals! Such a disapointing hotel that only cares that you give them 10"s on the survey!
January 6, 2013
Rated 5.0 out of 5.0 by Mikeandson Gone hunting
Took my 21 year old son up for a night to check out whistler had amazing time and lost my room to him called front desk told them I would need a extra room for the night and with no hesitation they put me right next to my origanal room thanks
November 16, 2012
Rated 5.0 out of 5.0 by Harefast Harefast
Staff and amenities were great. Parking worked very well.
Good location in the village. Close to a lot of restaurants as
there are no dining facilities at the hotel. Definitely will stay
there again. Great value for this trip.
October 20, 2012