Rated 3.7 out of 5 by 56
Rated 1.0 out of 5.0 by mtsandal don't stay here
We stayed here on Thanksgiving. I called the week before to make sure there would be food services available and was told they had a special buffet. I made sure to ask if there were special hours involved and was told it was open their regular hours. When we arrived the restaurant was closed, their special buffet was from 10 a.m. to 2 p.m. The front desk told us there was a chinese buffet a couple of blocks away. As we were moving with a U-Haul we had to walk the streets were littered with numerous needles, it was obviously a high drug use area. That's only one reason I wouldn't recommed this hotel. It also has up-keep issues.
December 8, 2013
Rated 5.0 out of 5.0 by MV1167 great service
Everyone we encountered during our stay was very nice. We appreciate it!!
December 3, 2013
Rated 2.0 out of 5.0 by freedrink1 I stay only because of the free drink and location
As stated above, these are really the only reasons I stay at this location. I have never been super impressed. The rooms aren't the greatest...outdated and I've stayed in several where the air units in the bathroom don't work well. I've also experienced room card not working and this seems to be an on-going problem they have, the elevator lights not matching the accurate floors, and I, unfortunately, also did not receive a wake up call one morning. There has also been one occasion where I couldn't find a parking place because of a convention. I wouldn't recommend this location really to anyone, but I continue to come back because of how close it is to my business location and I get a free drink at the bar. Other than that, I really don't have many other positive things to say.
The best staff person BY FAR (she works the front desk) ... I can't remember her name, but she has an accent (maybe from Brasil?), but she is always incredibly polite, friendly, and out-going. She's awesome, you should really think about promoting her.
December 1, 2013