Rated 3.8 out of 5 by 55
Rated 5.0 out of 5.0 by MV1167 great service
Everyone we encountered during our stay was very nice. We appreciate it!!
December 3, 2013
Rated 2.0 out of 5.0 by freedrink1 I stay only because of the free drink and location
As stated above, these are really the only reasons I stay at this location. I have never been super impressed. The rooms aren't the greatest...outdated and I've stayed in several where the air units in the bathroom don't work well. I've also experienced room card not working and this seems to be an on-going problem they have, the elevator lights not matching the accurate floors, and I, unfortunately, also did not receive a wake up call one morning. There has also been one occasion where I couldn't find a parking place because of a convention. I wouldn't recommend this location really to anyone, but I continue to come back because of how close it is to my business location and I get a free drink at the bar. Other than that, I really don't have many other positive things to say.
The best staff person BY FAR (she works the front desk) ... I can't remember her name, but she has an accent (maybe from Brasil?), but she is always incredibly polite, friendly, and out-going. She's awesome, you should really think about promoting her.
December 1, 2013
Rated 5.0 out of 5.0 by Lumbee Nice and friendly staff
I was in a suite #508. I had problems opening and closing the closet. It seemed to have to be lifted up and was hard to pull open. I was afraid it would fall off the track. The stool would keep running at times and I had to lift up the lid and find the chain stuck under the seal....so, after that I would just jiggle the toilet handle and it would quit running. OTHER THAN THAT...it was a nice stay. Thanks for all the kind words from nice staff.
November 22, 2013
Rated 5.0 out of 5.0 by Holmberg Great place to stay
We had a girls weekend and this is a great place to stay. Close to the mall and good places to eat. the staff in the bar was great and very friendly.
November 20, 2013
Rated 3.0 out of 5.0 by Natranopeg No parking
I arrived late at night from a 8 hour road trip. I checked it and them went to park my car. The lot was full of trucks and trailers taking up 2-3 spots each. I had to park and walk around the outside the hotel in the dark. It was not safe and when I told the front desk, they could care less. I got a coupon when I checked in for a free drink but since it took me so long to park, it was now closed. I got to my room and realized it was a handicapped room so I had to call and change rooms. I asked it the gym was open and was told yes but when I went down the lights wouldn't turn on and no one could get them to work.
The bed was good but I would never stay at the place again.
November 17, 2013
Rated 5.0 out of 5.0 by Barney5729 Excellent value and price
Excellent place to stay. Clean rooms, good price, good food in the lobby and in the green mill.
November 14, 2013
Rated 5.0 out of 5.0 by EmmaJane All staff members were great and the room was very clean. Especially the bathroom.
I was playing bridge from Wednesday through Sunday. The entire week was great with pleasant personnel in every department as well efficient people in every department willing to do the extra things making the stay exceptional.
November 6, 2013
Rated 4.0 out of 5.0 by CD56 Home away from Home
I stay here at least once a month and it is well overdue to write a review. First and foremost the consistency of this Hotel is amazing from one stay to the next. This speaks highly of the management team and staff and their individual committment to excellence.
The front staff are always cordial and professional, the restaurant good and welcoming and the support staff is always friendly, smiling and have something good to say.
You have set the bar high for all other IHG properties!!
November 6, 2013