English
Patriot-Williamsburg
Book online or call:
1800 860 7109
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Hotel Contact Information
Hotel Front Desk: 757-565-2600
Hotel Fax: 757-564-9738
Hotel Fax: 757-564-9738
Rated 3.1 out of 5 by 10
reviewers.
Rated 1.0 out of 5.0 by Graybird To many busloads of teenagers!
3 busloads of young people pulled up just as we were checking in. They were incredibly noisy and kept us awake, then the next morning and through the afternoon, noisy children in the hallways. We were on the first floor, near a side exit, and the experience was most unfortunate. Be sure you do not book room 103 and, if possible, avoid spring break week or any other school week when loads of high schoolers (or middle schoolers) are visiting Williamsburg.
April 4, 2013
Rated 3.0 out of 5.0 by Christian12 Hotel Experience
As I have always experienced with Holiday Inn, the staff is great, and overall value is indeed found with this hotel...My complaints would be lack of an inclusive breakfast and the hotel is in dire need of a make-over. Sure the hotel is old and yet still clean but I do believe IHG needs to make a decision as to dump this property or do some serious remodeling. With that said, the hotel was clean and certainly could stay there again if I had to, but with two other much newer Holiday Inns in the Williamsburg vicinity that I saw, I think I would opt for one of those until this one has a remodel. But as always, clean and comfortable so there :)
April 2, 2013
Rated 4.0 out of 5.0 by DkInva Great and responsive staff
We had a decent and memorable stay...had a couple of problems but all were resolved quickly and professionally. I booked an executive suite 1 month in advance but was informed upon checking in that none were available. The lady at the front desk capitulated by giving us a king room at a nice discount. Thanks! Then I had problems connecting to the Internet. That was promptly and professionally corrected. Thanks! Then we had a problem with the heat. Once again promptly fixed. And to give us a bit of excitement we even experienced a fire alarm. The staff responded quickly and the FD was on scene in less than 5 minutes. We were back in our rooms quickly. This hotel does need a little work and their was a lot of activity sprucing the place up as we stayed during Feb and there weren't a lot of occupants. Centrally located and convenient to all the sights. All in all a decent place. I would stay again. Thanks for taking good care of us and our little munchkin dogs.
February 28, 2013
Rated 4.0 out of 5.0 by Fluffybunnychunks Overall good
The hotel is always kept up nicely, the front desk staff is always very pleasent and accomidating. The young lady the checked me in had dozens of people come up asking questions while she was checking people in, yet she was calm cool and collected. Kudos to her! I was there for a convention, it was pretty much a captive audience for 2 days, yet the dinning room and kitchen had terrible hours and a reduced menu of the most basic of things, chicken fingers, burgers and some kind of disgusting fish sticks. Really folks? You have a captive audience... Most of the convention goers ended up driving to get food. That a lot of lost dollars on the hotel's part. It doesn't take much to run the actual menu. The convention comes there twice a year, consider it next time around, but make sure you advertise it to the convention goers - you might be surprised
February 9, 2013
Rated 4.0 out of 5.0 by Tontojo Decent lodging
As a member of priority club I was disappointed that there was no upgrade or complimentary breakfast. I mean why do I pay the money to be a member of priority club
December 9, 2012
Rated 5.0 out of 5.0 by Mills Guest Services
We were made to fill comfortable the minute we walked into the lobby and the feeling was there until we checked out.
I would recommend this hotel.
November 8, 2012
Rated 1.0 out of 5.0 by Benz Worst Experience
We had reserved 3 non-smoking rooms for 2 nights. I had an email confirmation. In spite, we got all smoking rooms. Upon request at the front desk, we were able to get one non-smoking room.
Room conditions were not that great. Bathrooms were just OK......no exhaust in the bathroom, broken tub, wall papers were coming off.
Hotel does need a major renovation to meet Holiday Inn new standards!!!
Just a night before we stayed at Holiday Inn Ocean side in VA Beach. What a beautiful hotel it was. Clean, right on the beach and the price was just right!!!
Totally different experience with this hotel. I will never go back to this one and will not recommend it to any one.
October 26, 2012
Rated 2.0 out of 5.0 by Harveybar99 Last Holiday Inn with rooms in town
Typically stay at the Crown Plaza but was sold out. The location is good if you are going to Busch Gardens but the hotel itself needs a lot of touchup. Doors dinged up, wallpaper peeling off... smoking area by the pool was not kept clean. The standing ashtray was so full, it caught fire, I had to put it out with pool water.
Tried to use the on site restaurant for a snack around 4pm but there were no signs indicating the time it was open, checked with the staff, they thought it was 4pm when I checked back again at 5pm, they were still waiting for the bar staff to get there so I was told it opens when 'they' show up. Walls very thin, heard the dog down the hall all day/night. Mgr didn't know the dog was there. Towel rack in bathroom fell off then the automated key slide on my door broke off.
Overall dirty appearance,. would not stay here again.
October 24, 2012
