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Rated 3.2 out of 5 by 114 reviewers.
Rated 4.0 out of 5.0 by Gaming convention We have stayed here a lot and I really like this hotel. My one suggestion would be for them to get some mattresses that are a little frimer. February 10, 2016
Rated 1.0 out of 5.0 by Terrible Hotel I would not recommend this hotel to anyone. The hotel was dirty and the staff was not friendly or response to our needs, like an extra blankets. The rooms were very dirty and the carpets smelled terrible and looked like that had not been cleaned in a very long time. First day there the hotel did not have hot water until late in the evening. The hotel did not have extra clean linen. January 5, 2016
Rated 1.0 out of 5.0 by Needs Upgrade/Remodel Needs a major remodel. Not very clean and comfortable. January 3, 2016
Rated 1.0 out of 5.0 by Terrible experience I booked 4 rooms at the Holiday inn Patriot in Williamsburg. I have never had an experience so poor. From the time we walked in the entire hotel smelled like smoke. The cigarette smell was terrible in all of our NON SMOKING rooms. I am a platinum member and the service was terrible. I was promised multiple times that I would hear from the manager and I never did. I proactively called multiple times and I still have not heard from her. This will absolutely be the last time I stay in that hotel. December 29, 2015
Rated 1.0 out of 5.0 by Stay away from this Holiday Inn! I have stayed at many Holdiay Inn and Holiday Inn Express hotels, and for the most part, they have been pleasant experiences in clean and up-to-date spaces. But this is definitely not true at the Holiday Inn Patriot-Williamsburg! This hotel is a disaster and should be avoided. The place is run-down, the dining room lacked heat (in December) and we were forced to stay in a smoking room that smelled awful. The staff at the front desk were unhelpful and actually gave us no warning before putting us in a smoking room. It was a wholly unpleasant experience. The one bright spot was a friendly bartender in a decently sized bar/lounge December 9, 2015
Rated 3.0 out of 5.0 by Average Average stay, not above and beyond. Restaurant and lounge closed. No acknowledgment of IHG membership. November 20, 2015
Rated 5.0 out of 5.0 by Excellent value for money I had stayed in a much more expensive "luxury" hotel the night prior to this and had to pay extra for wifi (which wasn't particularly good), parking and coffee. At the Holiday Inn, all of these things were included in the very reasonable room cost and all were much better than at the other hotel! Will always be staying at Holiday Inns when I can in the future! November 19, 2015
Rated 5.0 out of 5.0 by Great value and close to attractions This location is very close to the Premium Outlets and downtown. The room was very comfortable and staff friendly. October 28, 2015
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