Rated 1.0 out of 5.0 Patriot Hotel
Hotel need serious updating as it is not to the standard Holiday Inns
June 13, 2013
Rated 3.0 out of 5.0 by retiredtravelers2012 Poor service, closed hot tub
Check in was slow, keys didn't work, had a barking dog on our floor, closed hot tub on marathon weekend, front desk not staffed during check out hours, overpriced for the quality of the rooms, no breakfast included. Just not impressed for the price and reputation of a Holiday Inn.
June 7, 2013
Rated 3.0 out of 5.0 by DonnaB62 Needs an upgrade
Overall stay was good. The bar and meal at the motel was excellent !! We booked this motel expecting a heated pool....it was not heated. We had an infant with us, that was why we wanted a heated pool. There was atleat 3 bus loads of teenagers staying the same time. Trying to have an infant sleep with kids running up and down the hallways screaming was not fun. I guess I expected more.
June 4, 2013
Rated 2.0 out of 5.0 by jonesm444 would not recommend this hotel
The room was not to the standard I am used to when staying with Holiday Inn. We have been rewards members for a number of years but this property was not up to that standard. We will not be staying there again.
May 17, 2013
Rated 1.0 out of 5.0 by Graybird To many busloads of teenagers!
3 busloads of young people pulled up just as we were checking in. They were incredibly noisy and kept us awake, then the next morning and through the afternoon, noisy children in the hallways. We were on the first floor, near a side exit, and the experience was most unfortunate. Be sure you do not book room 103 and, if possible, avoid spring break week or any other school week when loads of high schoolers (or middle schoolers) are visiting Williamsburg.
April 4, 2013
Rated 3.0 out of 5.0 by Christian12 Hotel Experience
As I have always experienced with Holiday Inn, the staff is great, and overall value is indeed found with this hotel...My complaints would be lack of an inclusive breakfast and the hotel is in dire need of a make-over. Sure the hotel is old and yet still clean but I do believe IHG needs to make a decision as to dump this property or do some serious remodeling. With that said, the hotel was clean and certainly could stay there again if I had to, but with two other much newer Holiday Inns in the Williamsburg vicinity that I saw, I think I would opt for one of those until this one has a remodel. But as always, clean and comfortable so there :)
April 2, 2013
Rated 4.0 out of 5.0 by DkInva Great and responsive staff
We had a decent and memorable stay...had a couple of problems but all were resolved quickly and professionally. I booked an executive suite 1 month in advance but was informed upon checking in that none were available. The lady at the front desk capitulated by giving us a king room at a nice discount. Thanks! Then I had problems connecting to the Internet. That was promptly and professionally corrected. Thanks! Then we had a problem with the heat. Once again promptly fixed. And to give us a bit of excitement we even experienced a fire alarm. The staff responded quickly and the FD was on scene in less than 5 minutes. We were back in our rooms quickly. This hotel does need a little work and their was a lot of activity sprucing the place up as we stayed during Feb and there weren't a lot of occupants. Centrally located and convenient to all the sights. All in all a decent place. I would stay again. Thanks for taking good care of us and our little munchkin dogs.
February 28, 2013
Rated 4.0 out of 5.0 by Fluffybunnychunks Overall good
The hotel is always kept up nicely, the front desk staff is always very pleasent and accomidating. The young lady the checked me in had dozens of people come up asking questions while she was checking people in, yet she was calm cool and collected. Kudos to her! I was there for a convention, it was pretty much a captive audience for 2 days, yet the dinning room and kitchen had terrible hours and a reduced menu of the most basic of things, chicken fingers, burgers and some kind of disgusting fish sticks. Really folks? You have a captive audience... Most of the convention goers ended up driving to get food. That a lot of lost dollars on the hotel's part. It doesn't take much to run the actual menu. The convention comes there twice a year, consider it next time around, but make sure you advertise it to the convention goers - you might be surprised
February 9, 2013