Rated 3.2 out of 5 by 124
Rated 1.0 out of 5.0 by ck1jrc dirty, smoke odor throughout and heat and toilet not functioning
This hotel is by far the worst Holiday Inn I have ever stayed in. We arrived around 2 am exhausted with a reservation and If I hadn't been so exhausted and feared I could not find other accomodations I certainly would not sleep there. The entire hotel is dated and smells like smoke. The beds are uncomfortable and very much beyond replacement. The heat would not come on, the toilet wouldn't flush unless you flushed it three times, mold in shower, hair on bathroom floor, the carpets were stained, wallpaper peeling, etc. I used my points but received an invoice anyway. Front desk didn't seem at all surprised by my problems in my room and offered free breakfast. ( I declined) I would not at all recommend this hotel and would recommend it be removed from the Holiday Inn chain.
April 12, 2016
Rated 2.0 out of 5.0 by JTmeme Disappointed
The hotel and our room smelled strongly of cigarette smoke. There was hair in our bathtub. There were also noisy people outside our room late into the evening. We felt that the price we paid for this room was very high considering the quality of our stay. We weren't even asked if we were IGH members. Not sure if we got our points, even after showing the clerk my card! So disappointed, as we usually have good experiences at Holiday Inns.
March 29, 2016
Rated 5.0 out of 5.0 by NokuMarie Everything satisfactory--exceeded expectations.
This hotel was a good fit for our film festival. Most of the attendees were seniors--many of us with canes and walkers and a few in wheelchairs. We appreciated ease of navigation through hallways and common areas.
Two suggestions: As there were many ten-top tables at the buffet-style banquet, an attempt was made to call tables up one at a time, resulting in some confusion and overcrowding at the buffet line. In future, it would be helpful if tables were marked with large, easily visible numbers on elevated card holders. Desserts were brought out piece-meal, which resulted in people standing around waiting for replenishments. Dessert table should have been larger and separate from entree table(s), with a larger selection immediately available. Food was delicious, HOT and nicely presented!
March 23, 2016