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Rated 4.4 out of 5 by 185 reviewers.
Rated 1.0 out of 5.0 by Better choices in Wilmington are available. This is the second time I have stayed at this property. The first was during renovations and just terrible! Noisey, messy, unpleasant staff and mass confusion everywhere. However, I gave them the benefit of the doubt and decided to try again, now that the renovation is complete. The only change is the facilities were cleaner and attractive and the noise and mess have subsided. But, the staff is still awful....when I checked in with a business associate (two rooms and we are both Platinum Elite members), the young lady was perturbed that I had made the reservation online, at IHG's website instead of calling the hotel directly. She actually got into an argument with another front desk individual on how to check us in. There are many other choices for accommodations in the Wilmington area. Consider any of them before this hotel. As for me, two strikes and they're out! August 24, 2014
Rated 4.0 out of 5.0 by Great Location and Clean I recommend this hotel to anyone coming to Wilmington for business. It is centrally located to all your business and pleasure needs. August 23, 2014
Rated 5.0 out of 5.0 by A time to relax Great service from the staff, especially Larry and Brandon, who helped with accommodations and recommendations for food and things to do in the area. The hotel was close to both the beaches and the river front which is exactly what we were looking for on our vacation. August 22, 2014
Rated 5.0 out of 5.0 by Excellent location and Friendly Staff This location is excellent for business and leisure with its proximity to all major roadways in the Wilmington Area. Just a min to the University; seconds to major shopping and restaurants and a few minutes to downtown and the beaches August 22, 2014
Rated 5.0 out of 5.0 by excellent staff, excellent room We were very happy with our stay at this hotel, the staff was very friendly and helpful with our needs. And the best of all there was no cigarette smell any were. Also the cleanliness was very good. August 21, 2014
Rated 5.0 out of 5.0 by Great updated hotel Beautiful lobby and rooms. Hotel staff friendly. Not the best area, but hotel was great. August 20, 2014
Rated 2.0 out of 5.0 by Poor Staff The bed was comfortable and the room was quiet and cool, but the staff were not friendly or helpful. The overall value for our stay was very over priced for what we got. August 20, 2014
Rated 5.0 out of 5.0 by Staff was tops Very nice facilities. Staff was super. The General Mgr. found my briefcase outside with a laptop and tablet inside. He attempted to call me immediately and kept it in safekeeping until I could return to pick it up. Saved me big time! August 20, 2014
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