Rated 4.3 out of 5 by 100
Rated 3.0 out of 5.0 by Sispm Remodel
Very disappointed that there was a remodel underway. There was no notice when I was booking the room. We should have been notified of this project going on at the property.
February 28, 2014
Rated 4.0 out of 5.0 by travel jo Great service.
Complementary breakfast and light dinner/wine made the construction in the lobby bearable.
February 27, 2014
Rated 4.0 out of 5.0 by Business Traveler TW newly remodeled rooms
guest rooms are newly remodeled, very nice, clean and comfortable. There is still renovations on the property, so finding the entrance is complicated and there is no real lobby, but still a nice option once inside the hotel. Room quality is exceptional, which is all that really matters to me at the end of the day.
February 26, 2014
Rated 3.0 out of 5.0 by Deejay1220 Construction on site
I wish i was aware of the construction.
I booked in this hotel because of the indoor pool and i felt the ceiling / blue tarp over the pool was not enough to keep the pool clean enough. Therefore, i did not allow my children to swim and that was disappointing.
The staff was outstanding!
February 24, 2014
Rated 5.0 out of 5.0 by HVAC4U Wonderful Wilmington
Staying in Wilmington on business and chose the Holiday Inn Market Street due to location being central to my needs for this trip. While under renovation the staff was more than excellent in meeting my needs and the construction was not any inconvenience at all. The staff has made great strides to offer normal service and amenities and they succeeded! For IHG members, my status was recognized and an upgraded room ready upon arrival, no having to request!
I will be staying here again when in this area and look forward to enjoying the renovation when completed.
February 23, 2014
Rated 5.0 out of 5.0 by Dazzeoff Room we're very clean. Had a good night sleep and the bed were great
Always enjoyed staying at this Holiday inn. The employee were very nice and helpful. The motel in under remodel and going to be great when finished. I will alway stay here when I come to Wilmington.
February 14, 2014
Rated 5.0 out of 5.0 Robert - the manager
I have been traveling to Wilmington for business for over a decade. Robert was a night shift clerk at one time, and since that is when I usually arrived - I got to know him. He has always been cordial, helpful - and a true asset to your brand. However, about 3 years ago, the hotel seemed to lose it's desire to accommodate the customer. For lack of a professional word - things just started going downhill. I actually started staying on College, and even at other chains. However, my wife travels with me sometimes and she likes the convienience of the restaurant, so I continued to stay at Market Street when she was with me. I noticed that things have greatly improved, and realized that something was much different. A few visits ago, I learned that Robert was the manager now. No wonder things have gotten better. I am a salesman, and know that sometimes customers are lost before management ever realizes that employees aren't putting their best foot forward. I can assure you that you have made the right choice. I know you will see everything improve - as it already has.
February 9, 2014
Rated 5.0 out of 5.0 by mom1962 Comfortable bed, great service and beautiful experience!
Even though they are currently undergoing renovations, they go out of their way to make sure you are comfortable and all amenities are easily accessible. Wonderful welcome from staff the entire stay.
February 9, 2014