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Rated 4.5 out of 5 by 240 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service. Excellent place to stay. Easy to get to. very easy to get downtown. Hotel was very comfortable. Parking is adequate for hotel size. November 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service While staying at the hotel the waitress handle the overwhelming breakfast rush with class. she help the guest that was blind by directing them tthru the breakfast buffet an was just so professional November 6, 2014
Rated 5.0 out of 5.0 by stay at Holiday inn it has already been posted beforequestionaire received November 4, 2014
Rated 5.0 out of 5.0 by Great location Was what we wanted for location. As it was centered in the area we were going to be going. November 3, 2014
Rated 5.0 out of 5.0 by Remarkably good hotel This was a hotel that I chose not knowing the area at all because I had just unexpectedly disembarked from a sail boat that I helped bring down from Cape Cod. I needed a place to regroup and plan my flight back to Boston. This hotel is truly exceptional. It is an oasis into the past. The manager, Tom, is exceptional and all his staff goes way out of their way to meet every need of their guests. I am legally blind and Sarah, a member of the hotel staff, took me down to the local Dollar tree store and helped me buy a cell phone and make it operational. There were cookies and coffee at all hours of the day and night. The bar/restaurant was exceptional and the bar keeper was wonderful. The night staff, at 4am in the morning, chased down the free transport service to the airport which was running a little late and provided coffee. My room was clean, neat and perfectly organized. All in all it was a true pleasure to stay at this hotel. November 1, 2014
Rated 5.0 out of 5.0 by Wilmington NC **ROCKS** My recent stay at the Holiday Inn Wilmington NC is not the first, but it is most definitely one of the best. The property is newly renovated, pricing is fair, rooms were clean and tidy, employees were very personable, pleasant, and attentive to the needs of ALL customers, not just myself. I have witnessed sincerely pleasant attitudes towards all guests during my stay. The Manager and highly motivated staff went out of their way to assure my satisfaction during ALL of my stays. A stop in the hallway for a quick chat, a handshake, a pleasant smile, all these little things go a long way when it comes to customer satisfaction. It is not always price, or amenities, sometimes it’s just knowing you are truly appreciated as a customer that makes all the difference. I do believe this operation has it right. This is the kind of facility that exemplifies the name Holiday Inn, and they have earned my business whenever I travel through the area. November 1, 2014
Rated 5.0 out of 5.0 by One more night in Wilmy Called in to make my reservation this time vs. going online. Won't do that again. The gentleman who answered might be better off as a car salesman. I tried to explain that at the Ambassador level IHG gaurantee a room upgrade, he disagreed and I spent more money to get the room I was upgraded to the prior visit. Got to the hotel and B)(*&^^%y was at the front desk - Wonderful service for my wife and I. This lady knows customer service. Great service and hassle free once you get there. Will back three more times in November. October 30, 2014
Rated 5.0 out of 5.0 by Great room! This is a great hotel in the area, I know I will stay there again. The staff was very efficient and the property was within range of all of the places in the Wilmington area that I wanted to see. October 30, 2014
Rated 5.0 out of 5.0 by Great staff, nice lounge. Bar staff is fun, lounge is nice. Good value overall. The only small issue is that the bathroom door in the room seems to swing the wrong way. Need to get all the way in the room to close door and use shower. Other than that its a good hotel. I will be back! October 28, 2014
Rated 4.0 out of 5.0 Great everywhere but the breakfast. The good before the bad. The staff in the lobby, management and housekeeping were great. They were always smiling and friendly. They talked to us and made us feel welcome. Would stay here again no questions asked. The bad. The breakfast. The server was friendly, when she came around. The food was not good at all. The food bar was out of several things so we ended up having to ask for a lot of basics ie: straws, chocolate milk, bowls, and silverware. The service was not efficient. October 26, 2014
Rated 5.0 out of 5.0 by Great location and service The motel is very conveniently located and the service is very good. October 25, 2014
Rated 5.0 out of 5.0 by Great Stay Great Stay. Quiet, comfortable, clean, updated. Great Happy Hour October 24, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable, clean rooms Was promptly greeted in a very friendly manner upon arrival. Received call a little later from Brandon to check to see that everything was as expected with accommodations. Bed was very comfortable. A/C worked well. Liked that the sink was outside of the shower area as I was sharing room and made it easier for us when getting ready. October 22, 2014
Rated 5.0 out of 5.0 by Great bar Only complaint is that the air blows directly on you when sitting at the writing desk. October 21, 2014
Rated 5.0 out of 5.0 by Nice room amenities and great breakfast Nice room amenities and great breakfast. Good clean room and nice common areas. October 20, 2014
Rated 5.0 out of 5.0 by great stay! Best value in Wilmington! front desk, bar / restaurant are very convenient and satisfying. I will stay here again nxt trip as I always do. October 18, 2014
Rated 5.0 out of 5.0 by Wilmington Holiday Inn Stay Everyone was extremely friendly. The hotel appears to have been recently updated and is very nice. October 16, 2014
Rated 5.0 out of 5.0 by Nice getaway This trip was a postponed anniversary trip, it was nice to getaway and have no worries once at that hotel. The front desk staff was helpful for us to get to our room, and taxi service to downtown. The bartender was generous and always checking to make sure we were okay on beverages. They seemed to care more than other hotels we've stayed at before. October 15, 2014
Rated 5.0 out of 5.0 by Great Staff I enjoyed this hotel so much on my first stay that I decided to come back again. The staff here is always friendly. They make you feel at home. October 12, 2014
Rated 5.0 out of 5.0 by Looks good! I have frequented this hotel on many occasions. I must say, the renovations are spectacular. It looks great inside and out. Ample parking, clean rooms and the hot breakfast is out of this world! kudos! October 10, 2014
Rated 4.0 out of 5.0 by Nice hotel Not too far from the city center and close to other amenities. October 9, 2014
Rated 4.0 out of 5.0 by Good Service and Stay The staff was easy to talk to and quick to help out when I came in earlier then the recommended check-in time. Very easy to work with which is a huge plus in customer service. October 9, 2014
Rated 5.0 out of 5.0 by Very Nice Place The hotel was very nice. Rooms were clean, up to date and conducive to sleeping. Hotel staff was friendly and very helpful. Had a problem with a TV which was resolved immediately. Very close to restaurants and stores. Also close to sight seeing venues. Would defiinitely recommend this location and stay here again myself. October 8, 2014
Rated 5.0 out of 5.0 by Great Location, Nice staff Overall, this is a very nice Holiday Inn. Nice accommodations, friendly helpful staff and updated surroundings. Wish HI would ditch the plastic cups, however... just dislike the plastic! Great location and very convenient to nearby activities. October 8, 2014
Rated 5.0 out of 5.0 by Great Stay Hotel staff were very friendly and professional. The rooms and exterior and common areas were very clean. Would stay here again September 30, 2014
Rated 4.0 out of 5.0 by Friendly Bar and Comfortable Bed Breakfast Buffet better than average hotel buffet. Only issue is smell of smoke being strong for a non-smoking hotel coming from rooms on 5th floor. September 28, 2014
Rated 5.0 out of 5.0 by Great Stay After having several bad hotel experiences, I was very thankful for this Holiday Inn. The hotel was very clean and the staff was excellent. The room was very spacious! We had the junior suite which was the perfect size for my family. My children enjoyed the pool and I definately enjoyed the exercise room. The breakfast was very good. They definately had a variety to satisfy everyone in the family. We had a great stay and will definately stay here next year when we return!! September 28, 2014
Rated 5.0 out of 5.0 by Much Improved Holiday Inn This property is very conveniently located for most purposes in Wilmington. During heavy traffic periods making a left turn into the parking area is a bit dicey, but workarounds are fairly straight forward. The changes made over the past year or two during remodeling have been well done. The lobby area was a "Wow" compared to the previous generic form in place. I'm uncertain how the lack of a barrier or wall between the lounge and the lobby would be for travelers with young children - that will be monitored by the staff I am sure. My personal preference for the pool water temperature would be a degree or two higher. For an active swimmer getting a good workout the existing temp is fine; however for just a casual dip it does take a bit of acclimatizing. September 27, 2014
Rated 5.0 out of 5.0 by Newly renovated, comfortable, good service We enjoyed our stay in Wilmington at this hotel. It was nicely decorated, clean and comfortable. The stay was very nice. We ate in the restaurant/lounge one evening, and the food was good. Short direct drive downtown to the river and festivities & shops. Note: breakfast is not included with all room rates so good to inquire or verify when you book your stay. Overall it was an excellent stay for us. September 24, 2014
Rated 4.0 out of 5.0 by My stay during a college tour for UNCW Excellent all the way around. Great staff and food. Fair pricing September 24, 2014
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