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Rated 4.4 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed, great service and beautiful experience! Even though they are currently undergoing renovations, they go out of their way to make sure you are comfortable and all amenities are easily accessible. Wonderful welcome from staff the entire stay. February 9, 2014
Rated 5.0 out of 5.0 by Great Service This was the second time that we visited the area and stayed at this location. Even with the renovations going on our stay was very pleasant. I wouldn't stay at any other location in the area. February 5, 2014
Rated 5.0 out of 5.0 by Great Staff and service. This was our first time visiting Wilmington and we had a great time. The staff at this location were very nice and welcoming. Our room was very comfortable and I was able to relax during our stay. I will be back at this location very soon! January 18, 2014
Rated 5.0 out of 5.0 by Staff and service The hotel was great, we've stayed there before. What impressed us the most this stay was the very knowledgeable staff and the service they provided. On several occasions we needed help locating attractions or other areas and they always took extra time to make sure we got to where we needed to go. We would like to highlight Brittany who on serveral occassions went out of her way to be helpful. The cleaning staff was also excellent. We stayed there several days and some mornings we selp in and didn't vacate the room until later in the day. No matter when we left when we came back the room was always spotless. I am a platinum guest and we were upgraded immediately at check in without having to ask. Whenever we visit Wilmington we will always stay at this hotel. January 3, 2014
Rated 5.0 out of 5.0 by warm welcome was visiting son in Wilmington and instead of staying at his place decided to get a room at Holiday Inn. best decision I made. Made reservation while heading to Wilmington which is a 4.5 hour drive from where I live. when I arrived I was greeted with a big smile and a card for a free drink at there bar in restaurant which I needed after a long drive. Also in lobby was coffee which was very fresh, all types of creamers and sugars and very good cookies. room was clean smelled nice 4 pillows on bed to choose from. bathroom was clean, good water pressure in shower and didn't have to wait for ever to get hot water. The bed was so comfortable I never woke up once thru the night. The room had a fridge, microwave coffee maker and plenty of coffee to have a cup that night and 2 cups in morning plus 2 tea bags. I will stay here again and will recommend it to any one going to Wilmington. No trouble finding a good parking space near front entrance. January 1, 2014
Rated 5.0 out of 5.0 by Great nights sleep Excellent hotel experience. Staff very curtious. One of the most comfortable beds I have slept in. Highly recommend. December 28, 2013
Rated 4.0 out of 5.0 by Summer Visit We visited Wilmington to attend a conference and also experience the summer in the city and at the beach. It was a very pleasant stay. The hotel is comfortable and the staff was friendly and very helpful. This hotel is conveniently located in the center of the city, and everything is easy to get to. The ocean water temp was comfortable, although the waves were on the high side, which made swimming more of a challenge. There were other people surfing in the area. It was hot on the beach, but still enjoyable. We found plenty of good to excellent restaurants to eat at. There are lots of places to visit around the Wilmington area, more than we could do for our short stay. December 17, 2013
Rated 5.0 out of 5.0 by good stay the place was clean neat and the staff was good. I will definitely return to this location the next time I am visiting town December 16, 2013
Rated 5.0 out of 5.0 by Grandkids loved it. The kids had a great time especially when they got to pool area it was very clean and we were surprised it was opened. Stayed one night but at least we enjoyed it. I would recommend this Hotel to family and friends. Thank you Peggy December 12, 2013
Rated 5.0 out of 5.0 by Excellent stay and great bartender! We had a great stay at the Holiday Inn WIlmington! We had an upgrade to a very spacious room, complete with a full kitchenette/fridge etc. Room was clean and tidy. Free breakfast (platinum members, not sure if this was only for platinum or for all IHG members) much appreciated! Had several drinks in the hotel bar - the bartender was fantastic! He introduced to the classic "old-fashioned" whiskey based drink & we loved it! Had a great time chatting with him about where he used to live (NYC) where he lives now (Wilminton of course!), and where we come from (New Zealand). Highly recommended. December 9, 2013
Rated 5.0 out of 5.0 by My stay My family enjoyed our stay. The staff was friendly and kind. When I do return to Wilmington I will make sure that I consider staying with you again. December 4, 2013
Rated 5.0 out of 5.0 by Good experience We had a real good experience at the Holiday Inn on Market Street, Wilmington, NC. The bed was a little harder than what we are used to, but was still comfortable. Our room was clean and the staff was great. We will definitely use your Hotel again if we are down your way and will recommend you to our friends and family. Thank you for giving us a good weekend. December 4, 2013
Rated 5.0 out of 5.0 by Excellent! Great location and very friendly staff. Would stay there again and have recommended it to friends. Minutes from downtown and the beach. Lots of restaurants in the area. December 2, 2013
Rated 5.0 out of 5.0 by Great customer service. A completely enjoyable facility. Recent renovations have added to the appeal of this location. Rooms are spacious and clean. Service throughout the facility is excellent. Thank you to all the staff! December 2, 2013
Rated 5.0 out of 5.0 by great service I have been staying at this hotel since 2007, the service has always been great and the staff remembers me and treats me like family, quite often upgraded with no problems, the General manager Robert has been there since I started staying there and always makes sure I am taken care of. I will continue to stay here whenever I am in the Wilmington area November 27, 2013
Rated 5.0 out of 5.0 by Always Great I stay here every time I am in town. The staff is great and the location can't be beat. November 26, 2013
Rated 5.0 out of 5.0 by Holiday Inn Wilmington NC Market St This property has been undergoing renovations for quite some time and the work has really been worth the irregularities the past year during which I have stayed here four separate times. The cheerful and knowledgeable staff cater to ones needs very well. Service in lounge and dining area is above average. Breakfast buffet could use a tick up on the temperature of the serving warmers. My only adverse comment would be regarding the pool water temperature which for a heated pool is far below what on finds among other properties. It was chilly last June and absolutely unusably cold this November. If I stay again this season, I shall be checking the temperature prior to check in. November 19, 2013
Rated 5.0 out of 5.0 by Very good service as always I have stayed the last two weekends at the Holiday Inn Express and it has been very good. Thank you. November 13, 2013
Rated 5.0 out of 5.0 by Phenomenal staff! From the front desk to the hotel bar, everyone was eager to serve! I received great dining suggestions from the front desk and late-night recommendations from the lovely bartender, both of which made my stay even better. The hotel is incredibly clean and up-to-date with plenty of well-lit parking. I will be coming back soon! November 11, 2013
Rated 4.0 out of 5.0 by Friendly Staff and clean room. My wife and I decided to stay at this Holiday Inn because it is close to downtown Wilmington and past positive experiences as Holiday Inns. The staff was friendly and accommodating. The rooms are very clean and well maintained. I would stay here again and would recommend this hotel to anyone who wants to stay in Wilmington. October 23, 2013
Rated 5.0 out of 5.0 by Great Service We have stayed at this property three times now. It is conveniently located to the Interstate and downtown Wilmington. The rooms are clean and fresh and do not smell of disinfectant. Bathrooms are well-stocked. Check in and Check out very quick and easy. Jacuzzi needs to be re-finished to be really inviting. However the water is good temperature. Indoor pool water could be a little warmer especially in the wintertime. Property is only 10 minutes from downtown which is a fun place to explore. October 23, 2013
Rated 5.0 out of 5.0 by great place to relax or have fun Best staff in the business This is one hotel that actually makes me feel at home....clean, safe, and friendly! October 18, 2013
Rated 5.0 out of 5.0 by Comfortable room and great servive When first arriving staff greeted us as priorty club members. Everyone was so friendly and helpful Room was spacious and very clean. Bed was very comfortable. Bathroom was clean and had plenty of towels. As priorty club members we recieved a delicious complimentary breakfast. Laurel at the front desk was very friendly and she always had a smile on her face. We will be in Wilmington again soon and we will be staying here. October 8, 2013
Rated 5.0 out of 5.0 by Near the Sea My wife and I enjoyed the night stay at the HI on Market Street in Wilmington, NC. The staff was very well informed and we also took the carriage ride downtown. We learned a lot about Wilmington that we did not know and I am from N C. Again, great experience. October 7, 2013
Rated 5.0 out of 5.0 by Great Experience Glad I selected this hotel over other brands. Nice Managers Reception. Clean rooms, nice beds, full service restaurant. October 7, 2013
Rated 1.0 out of 5.0 Smelly, old & rusty Upon entering, our room smelled damp, musty and old. The air conditioner vibrated and was noisy and it really had to work hard to cool the room down on a mild, late September evening. Water pressure at the sink was very, very low making simple things like brushing teeth and shaving long and tiresome - a lot like this property. The hair dryer had just one speed functioning. Gym equipment was very limited in type and number and what was there was rusted and dirty. The included breakfast buffet - food selection was average but the food temperature was luke warm. Service was slow. October 2, 2013
Rated 3.0 out of 5.0 by comfortable beds, odor in lobby area Stayed 1 nite, room had convenient mini fridge/micro. The room was small & so was the bathroom, but clean. The staff was very pleasant, but the lobby area had a strong odor, almost chlorine like maybe from the indoor pool that was near the front of the building! Beds & pillows were very comfortable, nice touch to have "soft" & "firm" pillows both on the bed marked with decorative bands around them! October 1, 2013
Rated 3.0 out of 5.0 by Accessable to all areas Location was good, short distance to all attractions. Staff was indifferent and did not return any calls for room issues. Overall a clean hotel and a good deal for the money. September 27, 2013
Rated 5.0 out of 5.0 by Professionalism of staff I was very impressed that within minutes of being in my room the front desk attendant called me to make sure my accommodations were satisfactory. This has never happened before. Also, the staff from the restaurant and lounge were very personable and helpful and made me feel welcome. September 23, 2013
Rated 5.0 out of 5.0 by Great Customer Service Experience great customer service and this is a sure ringer that I will continue to come to your hotel. The Staff, very professional and over hospitable. I look forward to returning with my family. September 23, 2013
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