Rated 4.2 out of 5 by 79
Rated 4.0 out of 5.0 by doggone safety
Overall stay was good. I checked in, entered the room with the swipe card...After going in my room, the door slammed and I assumed it was locked. Fortunately shortly after, i was leaving the room to meet my girlfriend. As usual, I checked the door to make sure that it looked. To my amazement, the door pushed open and had not caught and definitely didn't lock.
I do undersand renovation but when it comes to the expense/safety of the guest...that is unacceptable.
Staff was apologic and accomodating. Thank you.
April 21, 2013
Rated 4.0 out of 5.0 by DJMJ Nice place!
Very nice place! The staff were extremely helpful and very nice! Enjoyed our stay.
April 16, 2013
Rated 4.0 out of 5.0 by James1945 Great location, few "dropped the balls"
Super location, staff was very nice. Didn't have an ice machine on our floor, nor was there a dispensing machine for snacks. Alternate floors got those, our floor got a drink machine the others did not have. The restaurant ran out of turkey for a club sandwich, so we had to substitute another sandwich, and the floor near the air conditioner was "soaked", might have been the heavy rain outside, we didn't know. Otherwise, the room was ok and the stay was adequate for the money.
April 10, 2013
Rated 4.0 out of 5.0 by Queen01 Comfortable stay
Quiet room, comfortable bed, friendly staff, excellent location
April 9, 2013
Rated 5.0 out of 5.0 by Hankdad Unexpected hospitality and fun
Tour of old town and dinner on the river was great
March 26, 2013
Rated 5.0 out of 5.0 by Joel41 1st stay at Wilmington-Market-St
I have been a Platinum Priority Club member since 2004. This stay I was the guest of the day. I have never been the guest of the day anywhere. The staff made me feel honored.
March 12, 2013
Rated 5.0 out of 5.0 by aps16 Hospital stay in Wilmington
We chose this hotel because it was close to Cape Fear hospital where I was to have surgery, and our home was three hours away. The night before the surgery both my husband and myself stayed, and my husband spent the second night there as well. The service was outstanding. Beth, the young woman who checked us in was very helpful and very friendly. The restaurant food was good. The room was clean, plenty of room, the bed very comfortable.
If we go to Wilmington just to visit we will stay there again.
March 10, 2013
Rated 4.0 out of 5.0 by GeeWhiz Wilmington HI on Market St
Having booked an accessible room with roll-in shower I was first assigned an a room clearly not correct. This was immediately and courteously corrected. My choice of this property was partly due to it having an indoor pool, unfortunately, the pool heater was not working and no attempts appeared to be made to correct this problem (possibly due to lack of travelers staying over the holidays). Prices in the restaurant are too high. The neighboring Waffle House garners most breakfast interests and a very wide selection is convenient nearby at other times. The property is well situated but one must clearly use forethought when arriving at the entrances during heavy traffic times. Plan ahead and enter turning right from Market Street while traveling north.
It should be noted there was a certain degree of renovation being done during the period of my stay but was unobtrusive o me personally
January 6, 2013
Rated 4.0 out of 5.0 by TheAGA Feedback on stay......constructive suggestions.
1. Suggest that a acqua rug or rubber mat be made available for
the bathtub shower. Shampoo and conditioner make it very
2. Drainage in the tub/shower is very slow. Need for baking soda
and vinegar treatment.
3. Yellow scramble eggs are very uninviting, cold and same for
potatoes. I would replace these two with upgrade product.
January 4, 2013
Rated 5.0 out of 5.0 by Jrs43 great service and comfort
I HAVE STAYED HERE AT THIS HOTEL SEVERAL TIMES AND HIGHLY RECCOMEND THIS HOLIDAYINN. STARTING WITH THE STAFF THEY WERE VERY FRIENDKY AND HELPFUL. MY ROOM WAS VERY NICE CLEAN AND COMFORTABLE,AND VERY REASONABLE. THE BREAKFAST IS AWESOME AND ROSIE THE WAITRESS IS THE BEST EVER!!!
December 2, 2012
Rated 5.0 out of 5.0 by Brutus61 Great hotel!
I really enjoyed my stay at this hotel. Everything was great with one exception...the mattress. It was well past its life expectancy. It was rounded up in the middle and all the edge support was gone. I turned over once and continued sliding right onto the floor.
Other than that, great staff, great food and I really liked the 24 hr coffee setup in the lobby.
October 11, 2012