Rated 4.4 out of 5 by 403
Rated 5.0 out of 5.0 by malou21 Great service and comfortable bedding
Accommodating staff and quick to respond to guest needs. Cleanliness, comfortable bed and pillows, which makes the night relaxing. The staff at the bar was also showed great customer service. I ask for a piece of bread and glass of water as I was unable to stay till breakfast...and he went out his ways to gave me three pieces of wheat bread, two bar of margarine and a good glass of water w/no unpleasantness attitude. As he was wiling to make each guest appreciative. And, he also giving everyone attention as much as his ability.
November 21, 2015
Rated 5.0 out of 5.0 by DH1055 Sunday evening stay
Sunday nite stay was pleasant. A little tough to figure out how to get iinside the bldg when we 1st arrived as there was pressure washing of the awning at the main entrance going on during our stay. The front entry was taped off for the pressure washer. No signs were posted directing guests where to enter. Ordinarily, that wouldn't have been a big deal, but, we had an older parent with us who forgot their walking cane on this trip. It was a little tough for him walking further to get inside. Free continental breakfast was not offered, but a purchased breakfast was. They also seemed to have enough snack choices available if anyone was interested. The room was clean and nice. Beds were comfortable. Looked newly renovated. We were in town for a funeral and was surprised to find that there was not bereavement rate available. We were, however, able to get an AARP rate which was helpful. I was a little surprised that we still had to present a credit card for a deposit even though we paid cash for the rm. it is supposed to be refunded. I will have to follow up on the credit. The staff was kind & professional. Bottom line, I would stay there again. The location was very convenient to gas, food & shopping.
November 20, 2015
Rated 4.0 out of 5.0 by LongIslandMomma Great value and close to airport
I made my reservation on line and some how I scheduled for the wrong day. I didn't know my mistake until I got the survey on-line wanting to know about my stay. When I called and explained what happened, the staff were so nice and took care of the problem and didn't charge me for the missed night. Awesome!!
At check in, they gave me a courtesy drink voucher. So, I had dinner at the bar and enjoyed a nice margarita. Can't recommend the salmon, but The bartender was very personable and made a great margarita.
Exhausted, I went to my room early. But first, I had to stop and enjoy the complimentary cold water with strawberries. So good!! Unfortunately, the bedside light was not working and it made my room pretty dark. When I picked up the phone to call for a wake-up call, my phone wasn't working either. Since I was in my pj's and too tired to change, I didn't bother going downstairs to talk to the front desk. (I was tempted though, because I wanted more of the strawberry water). I set my phone alarm and went to bed.
I had a very nice and relaxing nights sleep. I had to drop off my rental car at the airport and it only took me 15 minutes to get to the airport.
Overall, a very nice experience and I highly recommend this hotel.
November 17, 2015