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Rated 4.1 out of 5 by 127 reviewers.
Rated 5.0 out of 5.0 by Beautiful Hotel Love the updated, renovated hotel with lots of plugs for all the electronics that need charged. Bed comfortable and restaurant food was delicious. October 29, 2014
Rated 5.0 out of 5.0 by Clean, friendly and convenient Nice property conveniently located just off I-5. Staff very warm and friendly. October 28, 2014
Rated 4.0 out of 5.0 by Wilsonville Was a Great Learning Experience The hotel is in a good location, the rooms are well appointed and staff is polite and professional. My stay was comfortable. October 28, 2014
Rated 2.0 out of 5.0 by Hotel needs upgrade I was not satisfied with the hotel. It looks and feels dingy and there is a musty smell especially in the common areas, hallways, and stairwells. I didn't like the layout of the hotel. The bed was relatively comfortable and the temperature well controlled. I would not stay here again. October 27, 2014
Rated 5.0 out of 5.0 by Comfortable and clean Nice amenities, friendly staff -- exactly what I've come to expect from this chain. :) October 24, 2014
Rated 5.0 out of 5.0 by Very very confortable and value for money. I like this hotel for everything, staff, hotel amenities, food, services and lot more. Really enjoyed my stay will recommend this hotel to all. October 22, 2014
Rated 5.0 out of 5.0 by Excellent location and service The location of the hotel right of off I-5 is perfect. It is near Portland and the shopping center across the street as well as easy access to head South. The room was great. Had everything you would expect and very clean. The pool/spa was excellent! very relaxing and had great mood. The bar/lounge was also great. It had a fun atmosphere and the bartenders were very fast and kind. Check in was a breeze and they went out of their way to acknowledge and thank me for being a platinum member. October 21, 2014
Rated 2.0 out of 5.0 by Average property in a decent location. I am an IHG Platinum member and the front desk staff seemed put out to input my number for my stay. I am usually greeted as a rewards member and was not at this property. It's an OK place to stay and that's about it. October 20, 2014
Rated 5.0 out of 5.0 by Another Excellent Stay I have been staying here with my husband over the years and each year has never disappointed. The room was clean and comfortable as always. We took advantage of the remodeled bar area. The menu was good and service was excellent. We were in time for happy hour so the food and drinks were about half price. The only thing was the fish to batter ratio in the fish n chips. That was the only downside to this stay. October 15, 2014
Rated 5.0 out of 5.0 by Nice, clean safe place to stay They have tried to make an aged facility appealing. They did a good job. October 14, 2014
Rated 1.0 out of 5.0 by Security failure Checking in the desk person checked me in and was advised I was upgraded to a suite (which was a standard room). I attempted to get into the room the key would not work. I called the front desk of the issue and was told to come back down to the desk. I requested a key be brought up to the room due to a knee injury I had. She came up with the correct key and I got into the room. Once settling down in the room another person came into the room, he was given a key to the room I was in by the same girl at the desk. I called the front desk advising of the issue, the same girl was confused and put me on hold numerous times, she advised me she was a new employee. Eventually she got me into the room I was supposed to have, she was clearly upset. no follow up occurred after this issue , I advised Customer service with IHG and I got a call from a lady who identified herself the hotel manager, she told me the night auditor told her to call me because I had an issue, Note 3 days after this issue, When I answered I asked her if she was aware as to what the issue was, she indicated she did not, I advised her to read my write up prior to giving me a cold phone call, I then called the hotel back and asked who was the manager there and was given a gentleman’s name so clearly she was misrepresenting herself. Later today I got a message from gentlemen who identified himself as the hotel manager and for me to call him back. He advised he just learned of the issue 3 days after the fact. WE all who travel can make decisions where we stay I have to feel comfortable and safe in the environment I am staying in I cannot say I will be back to this facility after the experience the desk attempted to cover up the error instead of using it as a learning / training opportunity October 14, 2014
Rated 4.0 out of 5.0 by A very nice gift We received a gift certificate for a nights stay at this Holiday Inn. The bed was very comfortable and the hotel staff was excellent. We did have some trouble making our reservation, but later found out that we had been transferred to the nat'l/main Reservation Center when we called. This caused a slight problem when we arrived, but the check-in counter attendant (I think his name was Ryan) was very nice and had things not only fixed right away, but upgraded our room to the suite our gift certificate was actually for. The error was not the hotel's fault, but Ryan made sure we were happy with our stay. The breakfast the next morning was great. Very good food. October 11, 2014
Rated 4.0 out of 5.0 by Friendly Staff Staff members were very nice and friendly. The beds aren't the most comfortable. The floor and walls in the hallways are old and outdated. The rooms are spacious and very clean. October 10, 2014
Rated 5.0 out of 5.0 by Great Hotel The people were great and so were the rooms, Very clean and home like feeling, Restaurant in hotel. Pool was very clean, October 9, 2014
Rated 5.0 out of 5.0 by Good Night's Sleep We had been traveling most of the day when we arrived at the Holiday Inn Express at Wilsonville, Or. It was late afternoon and we were due at a function in one hour.We freshened up, changed our clothes, relaxed a little and left for our engagement. It was about 10pm when we arrived back at our room. We were Tired! It seemed so pleasant and very quiet . We went to bed and slept very well. The bed was so comfortable, the temp in the room was perfect and it was quiet. We slept well and awoke rested and ready to make our return trip home. October 9, 2014
Rated 5.0 out of 5.0 by great stay as always we stay at this hotel for both business and leisure. The staff is very helpful and friendly. Always ready to help. Great place to stay with the dogs. They are always welcome. October 3, 2014
Rated 5.0 out of 5.0 by r very relaxing and quite evening. enjoyed the stay. would return for futher stay. October 2, 2014
Rated 1.0 out of 5.0 Avoid at all costs horrible service one of the worst days I've ever had at a hotel in nearly 10 years traveling for business if I can avoid it I will never stay here again September 30, 2014
Rated 5.0 out of 5.0 by Met your high standards and mine Did not use internet connection. Very pleasant stay. September 25, 2014
Rated 5.0 out of 5.0 by Great Weekend Stay Had a great stay while exploring the Portland area. The breakfast was exceptional. September 19, 2014
Rated 4.0 out of 5.0 by Accommodating Staff decent older property, but the service was very good. September 16, 2014
Rated 5.0 out of 5.0 by Staff Front desk staff were excellent. Really appreciated shuttle service since I didn't know where I was going. September 12, 2014
Rated 5.0 out of 5.0 by Great Hotel This Holiday Inn is fabulous!!! We were very tired and needed sleep. The nice gentleman that checked us in gave us a very quiet room. We ate dinner at the restaurant and had great service and good food there too. Everyone was very friendly. One of the nicest Holiday Inn's we've stayed in. Thank you! September 11, 2014
Rated 4.0 out of 5.0 by 1 nite stay the first holiday inn we stopped @ was closer to Portland it was an xpress which I prefer to stay @ but they were full so we ended up @ this one which I thought looked a bit tired in appearance so it could use an update . The staff were friendly and the rate was abit high for what was offered. September 10, 2014
Rated 5.0 out of 5.0 by Good Stay Was a very nice stay, the room was clean, the tub was warm, and the bed was comfortable. September 8, 2014
Rated 4.0 out of 5.0 by TT2 Good breakfast buffet. Could have more flexible hours on breakfast service. Slow, disorganized check-in.; troublesome internet connection. Courteous food workers, front desk, and cleaning staff. Convenient location. September 5, 2014
Rated 5.0 out of 5.0 by Great location of Holiday Inn at I5 south GReat location for Holiday Inn at 1-5 South Wilsonville, Oregon. Right across Costco and Target, plenty of amenities and great staff. Also has updated rooms, A/C, beds and coffee machines. September 5, 2014
Rated 5.0 out of 5.0 by Great location and bar! This is a great facility and have stayed here often. Good bar and food! September 2, 2014
Rated 3.0 out of 5.0 by Quick stop in Portland We reserved this hotel from the road thinking it was a Holiday Inn Express. Room was good and we were comfortable. No food except their restaurant which is expensive for breakfast. Asked the desk clerk about restaurants around for dinner and he was not able to name any where. The van driver overheard us and suggested several places near by that we could drive to. He was the most helpful staff member. August 31, 2014
Rated 4.0 out of 5.0 by Clean and quiet Nice staff great bar/restaurant and very clean. Only downside is the internet is slow August 29, 2014
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