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Rated 4.2 out of 5 by 165 reviewers.
Rated 3.0 out of 5.0 by Over priced for the level of quality As a business we get very good rates for stays however if I had to pay the full list price I would not be at all happy with the quality of service, food, comfort of bed or amenities. In other words value for money is definitely not available here. The staff need to up their game to be on a par with other Holiday Inns I have stayed in. August 23, 2014
Rated 4.0 out of 5.0 by Back on Target After a single disappointing stay last time I am pleased to see that it is once again back to the standard I had always experienced. Room comfort and service all good, the only down side is the highly scented agents used for cleaning as this impacts on my wife as she struggles to breathe until medication switches on. It would be helpful if unscented agents etc are used as this is a growing issue for certain people. August 20, 2014
Rated 3.0 out of 5.0 by Nice hotel, lacking any sort of customer service Love this Holiday Inn, it's relatively new so rooms/decor are still fresh and roomy. This is the second time we've stayed as a family, getting a great deal on booking the executive room with breakfast in advance. On both occasions I could not fault the room or housekeeping staff, however the staff at the front desk are particularly unpleasant; specifically the supervisor, Angie, who looked like a smile might crack her face and has a long way to go in winning any customer service/satisfaction awards. I can confidently say that this was not only my experience, as I overheard an elderly woman complaining to her husband about the same supervisor on the desk on check in/out as well as the group travelling with us. Unfortunately, on our most recent stay we also found the restaurant staff at breakfast to be just as uninterested in our experience, with one lady placing the teapot on the table with such force that she chipped the screen surround on my iphone...not that there would be any point in highlighting to the grumpy waitress or even grumpier front desk supervisor....I would stay again, purely for the room, however don't expect anything in the way of customer service/experience, you will be greatly disappointed. August 18, 2014
Rated 4.0 out of 5.0 by Perfect Find We were visiting Stonnehenge and we were delighted to find that this hotel was just along the road and so easy to find. The hotel is modern, spacious and clean. The staff were very welcoming and gave excellent service from reception to the restaurant. We found the food to be of excellent quality too and extremely enjoyable. Would definately recommend this hotel to anyone wishing to stay in the area. The hotel is also only 15minutes to Salisbury - another great place to visit. August 12, 2014
Rated 5.0 out of 5.0 by bathroom facilities toilet slightly low for disabled member of party but not to low to cause problems August 11, 2014
Rated 5.0 out of 5.0 by Good for business and leisure A very relaxing environment for the business and leisure traveller. Dining is easy and there are plenty of options for those of us who want to avoid making their figure any fuller than it already is. The staff are friendly, helpful and well skilled. Very highly recommended. August 11, 2014
Rated 4.0 out of 5.0 by All fine All good , pity about the huge warehouse being constructed ,out the back which spoils the view & countryside. August 10, 2014
Rated 5.0 out of 5.0 by Great Service Friendly staff As always my stay at Holiday Inn was pleasant especially more so now that I'm on my own. The staff are always friendly August 9, 2014
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