Rated 4.4 out of 5 by 346
Rated 5.0 out of 5.0 by Taxidriver Excellent room for disbaled and first rate service
My wife is partially disabled - the room allocated was the best we have ever experienced anywhere. The meals taken were excellent and the staff of the highest order; attentive but not overly so, courteous and very friendly. Although close to a major trunk road, the Hotel was quiet with plenty of parking space and easy access. We will be staying again!
August 27, 2015
Rated 5.0 out of 5.0 by happy_2_b Excellent restaurant- rooms could use a refurb
This was a nice hotel- and the food at dinner was outstanding. They need to make sure they keep this chef because this was some of the best food we have had at a hotel. We were recognized as IHG elite members and given an upgrade. However, the gentleman covering the desk in the morning told us a suite would be available, and although it was still open when we checked in later that afternoon the woman that had taken over did not honor this- and we were given a superior room instead. This was the only time there was an issue at this property. Staff needs to remember that the customer pays their salary, and if people don't stay they don't have a job- so follow through needs to be more consistent here with front desk personnel. The rooms were clean, but in need of some refurbishment. I would guess this is a very busy location being close to Stonehenge- so extra attention by management needs to be given to checking the rooms regularly and fixing/updating those that are dated. Overall, a good stay- and we would stay here again.
August 26, 2015
Rated 4.0 out of 5.0 by Tutor Eng Very clean bright and inviting very nice staff
The building looks stunning and the overall look inside is great.
The room was great looking and the bathroom well fitted out to a good standard.
I didnt like not being able to open a window for fresh air but had to rely on a maching to pull it through the wall which had to be left on throughout the night to keep the room from getting to stuffy.
The staff were really freindly and the food was nice overall.
nice location good looking building nice Staff, Cannot comment on the price as paid for through employer
August 24, 2015