Rated 4.4 out of 5 by 170
Rated 5.0 out of 5.0 by tigertooth exceeded expectations
The service was outstanding, rooms very comfortable, fantastic beds, choice of pillows, dark perfect temperature and perfectly clean. My only suggestions is to have bottled water in the rooms, and that is the only suggestion I have! I have stayed in many 5 star resorts and hotels across the world and the service and cleanliness and efficiency is definitely as good as and in many cases better than I have experienced. Very well done. Recommend for business and families, its large open spaces whilst very nice lack a bit of cosiness.
July 28, 2014
Rated 5.0 out of 5.0 by Kdunning Weekend stay without the kids
We have had a wonderful stay at this hotel which is situated in a fantastic location. Modern, clean and lovely rooms. We were upgraded on arrival to an executive room which was a lovely touch, huge thanks to the hotel for this. These extra touches makes myself and my husband return to these hotels time after time. The staff have been very friendly and nothing has been too much trouble for them eg Asking for fresh milk in a morning delivered to my room or a warm baguette at breakfast rather than toast, these might seem little requests but it's wonderful to just be told of course we will sort straight away. It adds to our overall experience and is much Appreciated. My only slight niggle is the sinks. These are far too high and it makes washing your face a very difficult task even standing on tiptoes. Would highly recommends for anyone wanting to visit winchester and the surrounding areas.
July 28, 2014
Rated 1.0 out of 5.0 by PinkBurger Good room & reception; poor food
Stayed here post-cruise for visit to Winchester. Reception staff friendly, helpful and professional. Gave useful information for our visit to nearby city.
Room very comfortable though stuffy due to fixed window. Left bathroom light on (and thus extractor) to get air changed.
In atrium, called for coffee twice before answer. Latte served with dirty spoon, milk jug for Americano had sticky handle.
Evening meal began with descent down dirty stairs into restaurant. Not impressed with menu, so chose burger from bar menu. Waitresses seemed inexperienced. Both meals arrived with burgers pink inside. Head waiter apologised, saying that not all guests liked theirs well-done and took meals back to kitchen. They were returned minutes later, still pink inside but with a fresh serving of fries. On examining, we refused this and settled for a cheese and pickle sandwich which was excellent.
At breakfast, we were welcomed by foreign-sounding waitress but it wasn't clear where we should sit or what was available for breakfast. There appeared to be no alternative to self-service buffet; no fried or poached eggs on offer, only scrambled. Coffee was good and plentiful, served at the table although the young waiter dipped the jug spout into each cup. While this prevented splashes, it ran the risk of passing infections from table to table. Foreign sounding waitress used a tray to collect used items from empty tables efficiently. Local juniors appeared to lack training and were less efficient, stacking dishes in front of guests and carrying individual items back to kitchen.
The contrast between professional reception staff and poorly trained restaurant staff with inadequate understanding of hygiene was striking.
July 27, 2014
Rated 5.0 out of 5.0 by Only1f Holiday Inn, Winchester
Generally excellent service, and comfortable hotel.
July 27, 2014
Rated 5.0 out of 5.0 by Spindrift Winchester. Wifi?
The hotel was everything we have come to expect of a Holiday Inn, which is why we always come back! It was clean, comfortable and the staff were polite and attentive.
The only thing that could be improved on is the wi-fi provision. When so many other places can provide this, why do Holiday Inn still charge for it? It's not a major issue and wouldn't deter us from staying with Holiday Inn, but I am sure other people feel the same way.
Other than that, our family enjoyed the stay and will look forward to returning.
July 26, 2014
Rated 5.0 out of 5.0 by mrsmuttley Good stop over
Nice quiet place for stop over on way to Southampton. Was very easy to get into Winchester to sight see, and the right side for car parks.
July 21, 2014
Rated 5.0 out of 5.0 by Monty in Aus All you would expect and more
A great stay with excellent service all round. I would recommend anyone to stay at this establishment.
July 21, 2014
Rated 5.0 out of 5.0 by JuliaR Great hotel
Stay regularly on business and can not fault it
Fab rooms in a very relaxed atmosphere, given its proximity to local routes and the M3.
Staff make it ever more enjoyable..special thanks to James and Tom on reception and Brooke in the bar and restaurant....they always make you feel very welcome, offer a friendly smile whilst being totally professional ...thank you. I look forward to seeing very shortly .
July 20, 2014