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Rated 4.6 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Comfort and quiet The hotel room was quiet and had very comfortable beds and pillows. November 14, 2014
Rated 5.0 out of 5.0 by Musicman Since I am on the Alumni Board of Directors for my Alma Mater Shenandoah University, I stay at this motel/hotel frequently on my visits to Winchester from Richmond, VA. I've had great experiences every time I stay and would recommend the facilities very highly. The staff are wonderful and make my visit that more enjoyable! November 12, 2014
Rated 5.0 out of 5.0 by Nice facility and friendly staff. The hotel staff were extremely nice and friendly. We enjoyed having drinks at the restaurant bar. Our server, Amber was great. We will definitely stay here again when we return to visit next year. November 7, 2014
Rated 4.0 out of 5.0 by Very Nice Check-in staff was friendly and welcoming. Room was very nice...clean and comfy. Bed was cozy. We had to call the front desk because the young children of some guests nearby were slamming doors and screaming in the hall late at night. They handled it immediately, which was wonderful! Didn't go to the restaurant, but coffee in the lobby every morning was perfect. The older lady who checked us out must have been in a bad mood, because she was far less pleasant than the rest of the hotel staff. Not a deal breaker in the least. This hotel is close to the action, but not in the thick of it. Our visit to Old Town Winchester was fun. Loved the quirky shops and restaurants. If we head back to Winchester, we'll definitely stay here again. November 6, 2014
Rated 4.0 out of 5.0 by Perfunctory business accomodations Hotel is newer and well cared for. It can't make up for the area it's, however the design and offerings in the lounge/restaurant areas could be improved significantly. This would turn the common areas into more of a haven away from the ridiculousness that is Westchester. November 4, 2014
Rated 5.0 out of 5.0 by Front Desk Staff Very Friendly We found the staff at this particular Holiday Inn to be very friendly. However, if we need to stay in this area again, we will look for a hotel that serves a complimentary breakfast. If we would have realized that they did not serve a free breakfast, our family would have stayed elsewhere. When you are traveling with a family, a complimentary breakfast is a big savings. Our children really enjoyed the indoor pool, which is the main reason we chose this hotel over competitors who only offered an outdoor pool. November 4, 2014
Rated 2.0 out of 5.0 by Nice accomodations This unfortunately was my worst time I encountered staying at the facilities. Even though my age is 72 I was directed to my room which was on the top floor. I was told at the desk that I would have to take stairs up to the top floor from the floor below as that was the top floor traveled by the elevator. When I drug up all my luggage, the door at the top of the stairs was blocked with boxes. It was only then that I learned that the elevator DID GO TO THE TOP by a cleaning staff person. However, I would have to ride all the way down to the lobby and back up again. Talk about inconvenience!! I will be staying at this same facility as I have business in the area. The times I have stayed here have been superior and this was the only bad encounter I have experienced. I made sure my next visit would be on the next floor up from the lobby. October 30, 2014
Rated 5.0 out of 5.0 by Convenient Easily accessible from the highway. Cleanliness was very good and the staff was very professional October 29, 2014
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