Rated 4.5 out of 5 by 258
Rated 5.0 out of 5.0 by Rev5 Better than expected
Nice clean place, you can tell they want to keep current.
June 24, 2015
Rated 5.0 out of 5.0 by Nonna48 A gem in Winchester!
Very appreciative of the details to cleanliness and comfort in this hotel. Randomly picked due to location and extremely expressed with employee when making our reservation. Would definitely stay again.
June 24, 2015
Rated 1.0 out of 5.0 by Hungry at holiday inn30 Horrible restaurant experience
I was traveling home from vacation with my husband and three young children. Upon arriving the staff was not friendly and the woman that was checking me in was clearly new and had made a few mistakes that were unprofessionally pointed out by the other staff member that was also checking guests in. The check in time was quite lengthy and unfriendly.
We planned on staying at the hotel to eat dinner so we did not have to leave and it would be faster so we could get the kids to bed at a decent time---whew...bad decision. We waited over an hour and never received our appetizer nor any food. Our server was extremely pleasant but completely overwhelmed. There was not a manager available to speak to and the entire restaurant was unhappy (people getting up and leaving, constant complaining.., etc). We ended up leaving after an hour of not receiving any food. Unfortunately I had already purchased breakfast for the morning and the server assured us it would be much smoother...wrong..
We waited a very long time to even get our order taken. There was only one server for the entire restaurant (who was doing the best she could). This time we actually received food however my husband's was cold and my omelet was completely wrong.
On a positive note, the room was clean and the bed was comfy.
Avoid the restaurant at all costs and expect unprofessional looking and acting staff upon arrival.
June 23, 2015
Rated 3.0 out of 5.0 by falcon16 No amities offered
My group sends over 100 students to this hotel on a weekly basis and have bee doing this for over six years. We get no amities such as free breakfast or lunch. Since students do not drive to Winchester, the hotel doesn't offer shuttle service to the old town so students can see historic old town have a chance to choose different restaurants for dinner. As a IHG member, I didn't receive any special deal due to I was part of a group.
I'm sure it's frustrating dealing with a 100 students each morning but the waitress for breakfast service was very rude at times.
June 22, 2015
Rated 3.0 out of 5.0 by jwchoice No Holiday Inn Express
Our stay was ok, good food, no room services after 9:00pm but all around a nice hotel
But it's not a good as Holiday Inn Express all around package.
Cleanliness Room EVER!! stay at 100 of hotels over the years and never found one as clean as this one.
Great job housekeeping keep it up!!
June 21, 2015
Rated 4.0 out of 5.0 by ELADWACEA Comfortable and good price
I was mostly very pleased with my stay at this Holiday Inn (Winchester, VA). Only would have liked it to include breakfast. Most hotels offer complimentary breakfast. Otherwise, the rooms were nice and beds very comfortable.
June 17, 2015
Rated 5.0 out of 5.0 by KidQuito Great hotel, great service and value
Staff were very friendly and helpful. Hotel is clean and has a new, fresh feel to it, Gym is a bit small, but overall a great lodging experience. Special kudos to the front desk staff for their attentiveness and friendliness.
June 13, 2015
Rated 5.0 out of 5.0 by Cfoxx24 Very Good Hotel
This is a very nice and clean hotel. My family and I always stay here when we make our trip to visit my family. Thanks for everything.
June 11, 2015