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Rated 4.2 out of 5 by 180 reviewers.
Rated 4.0 out of 5.0 by Breakfast and Wake up Call The rooms were very spacious and clean. The housekeeping staff was friendly too. Beds were comfortable. Most of the hotels in the area serve and include continental breakfast. Understanding that there is a restaurant in the hotel, it would have been nice to have even just muffins with fresh coffee or tea in the main lobby in the morning. We did not receive our wake up call when it was requested on the first night. This resulted in us being late for a very important event. When we called the front desk, they were kind to say that they would have a live front desk person call us the next morning for our wakeup call, but when we received it, it was the automated system. The halls were quite loud at night but we realized after the fact that we booked during the Ontario Summer Games. The noise level could not really be prevented as the kids (mainly baseball players) were just having a good time. August 21, 2014
Rated 4.0 out of 5.0 by Restaurant I have stayed at your hotel before the Holiday Inn Ambassador Bridge I no longer eat there as I did not enjoy the breakfast food and service and was disappointed in dinner as well August 19, 2014
Rated 5.0 out of 5.0 by business stay great hotel, comfortable bed, ac works great and wasnt too noisy. The food was ok, room service very fast August 19, 2014
Rated 5.0 out of 5.0 by Clean Room, Great people I stay at the Holiday Inn Windsor on a regular basis and am always warmly welcomed by the staff. I feel like this is a second home when away on business. Keep up the good work ! August 18, 2014
Rated 4.0 out of 5.0 by Good Stay I definitely liked my stay in this hotel. The only thing I want to complained were the front desk staff. They were not friendly at all specially the night staff. August 17, 2014
Rated 3.0 out of 5.0 by Decent Plsce The name is misleading. Ambassador does not refer to some sort of level of quality, only proximity to the Ambassador bridge. Stayed 1 nigh, decent overall but WIFI was bad and no wired connection in the room. Had meals at the hotel. Ordered a rice dish; taste was excellent but the rice was not cooked completely was crunchy. Too bad. Waitress offered to redo the dish but I did not have time as the waist was already long enough. Personnel was pleasant. August 16, 2014
Rated 5.0 out of 5.0 by Good value quiet and comfortable - cost was lower than other hotels in the area that are not quite as nice staff was friendly and helpful and location is good August 15, 2014
Rated 5.0 out of 5.0 by Welcome to Canada This hotel was really nice and a pleasure to stay at. The hotel staff and attached bar staff were all extremely nice and helpful. My only complaints were when I exchanged currency, USD to CAD, they exchange rate was not calculated but not a massive deal because we were talking a maybe a dollar or two and some change. Also, the next morning in the workout room, maybe it is just me but I prefer a warm workout facility and this one seemed prepped for a hockey team because it was freezing but again, not a massive deal. Insight for future visitors, the entrance to the hotel is before the actual sign when coming from the Windsor Tunnel or Ambassador Bridge. If you are passing the sign then look for a U-turn because you have already passed the entrance. August 12, 2014
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