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Rated 4.3 out of 5 by 254 reviewers.
Rated 4.0 out of 5.0 by Relocating Lack of continental breakfast bar and cost of the restaurant were the only down side to our stay. August 31, 2014
Rated 1.0 out of 5.0 by Terrible sleep. Before going to bed I had to kill a very large spider on the wall in the bathroom. All night I woke up wondering if there were spiders on me, in the bed, on the walls etc. Unfortunately it was a terrible experience. John August 29, 2014
Rated 5.0 out of 5.0 by Excellent place to stay Great location! Clean rooms! Efficient service! Great price! Will be back! August 28, 2014
Rated 4.0 out of 5.0 by Nice place They were very friendly and accommodating. Very mush appreciated. And great that they allowed my dog. August 26, 2014
Rated 5.0 out of 5.0 by Excellant Experience We have stayed at this hotel several times and have always been pleased. Good Service. Great food. Work out room very clean and well equiped August 25, 2014
Rated 4.0 out of 5.0 by Great service, modern facility Was happy with my stay at this Holiday Inn. Great service, nice bar/lounge facilities and comfortable rooms. Only recommendation would be to upgrade the quality of the in room toiletries. Other than that, a great stay August 25, 2014
Rated 5.0 out of 5.0 by Another fine stay I often stay at this Holiday Inn and once again my expectations were met. August 24, 2014
Rated 4.0 out of 5.0 by Breakfast and Wake up Call The rooms were very spacious and clean. The housekeeping staff was friendly too. Beds were comfortable. Most of the hotels in the area serve and include continental breakfast. Understanding that there is a restaurant in the hotel, it would have been nice to have even just muffins with fresh coffee or tea in the main lobby in the morning. We did not receive our wake up call when it was requested on the first night. This resulted in us being late for a very important event. When we called the front desk, they were kind to say that they would have a live front desk person call us the next morning for our wakeup call, but when we received it, it was the automated system. The halls were quite loud at night but we realized after the fact that we booked during the Ontario Summer Games. The noise level could not really be prevented as the kids (mainly baseball players) were just having a good time. August 21, 2014
Rated 4.0 out of 5.0 by Restaurant I have stayed at your hotel before the Holiday Inn Ambassador Bridge I no longer eat there as I did not enjoy the breakfast food and service and was disappointed in dinner as well August 19, 2014
Rated 5.0 out of 5.0 by business stay great hotel, comfortable bed, ac works great and wasnt too noisy. The food was ok, room service very fast August 19, 2014
Rated 5.0 out of 5.0 by Clean Room, Great people I stay at the Holiday Inn Windsor on a regular basis and am always warmly welcomed by the staff. I feel like this is a second home when away on business. Keep up the good work ! August 18, 2014
Rated 4.0 out of 5.0 by Good Stay I definitely liked my stay in this hotel. The only thing I want to complained were the front desk staff. They were not friendly at all specially the night staff. August 17, 2014
Rated 3.0 out of 5.0 by Decent Plsce The name is misleading. Ambassador does not refer to some sort of level of quality, only proximity to the Ambassador bridge. Stayed 1 nigh, decent overall but WIFI was bad and no wired connection in the room. Had meals at the hotel. Ordered a rice dish; taste was excellent but the rice was not cooked completely was crunchy. Too bad. Waitress offered to redo the dish but I did not have time as the waist was already long enough. Personnel was pleasant. August 16, 2014
Rated 5.0 out of 5.0 by Good value quiet and comfortable - cost was lower than other hotels in the area that are not quite as nice staff was friendly and helpful and location is good August 15, 2014
Rated 5.0 out of 5.0 by Welcome to Canada This hotel was really nice and a pleasure to stay at. The hotel staff and attached bar staff were all extremely nice and helpful. My only complaints were when I exchanged currency, USD to CAD, they exchange rate was not calculated but not a massive deal because we were talking a maybe a dollar or two and some change. Also, the next morning in the workout room, maybe it is just me but I prefer a warm workout facility and this one seemed prepped for a hockey team because it was freezing but again, not a massive deal. Insight for future visitors, the entrance to the hotel is before the actual sign when coming from the Windsor Tunnel or Ambassador Bridge. If you are passing the sign then look for a U-turn because you have already passed the entrance. August 12, 2014
Rated 5.0 out of 5.0 by Great Pool and Spacious Room Two night stay was very relaxing and pleasant. Good restaurant on site and large safety friendly pool for guests and overall the facility is very clean. The only con for this location was the elevator issues and I'm sure that this is now fixed. August 9, 2014
Rated 4.0 out of 5.0 by best beds in Windsor always stay here.. best place in Windsor. close to anything you need, excellent rooms and the beds are the best. always sleep well here August 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and spacious room as well as great service Very good value for the price and well located. Building is quite sound proof given the fact there is ongoing construction nearby. August 7, 2014
Rated 3.0 out of 5.0 by comfortable bed. Well, we usually enjoy staying at Holiday inns. Cleanliness of room wasn't great but fully aware that it was a busy weekend for you. No extra toilet paper in room and coffee wasn't restocked when room was cleaned. These things again weren't a big concern nor was the dirt found under our beds. We filled out a maintenance request that was in our room and took down (as form suggested to do) to the front desk. On sunday morning I had gone to take a bath and plug was broken. Also sat. am. the hair dryer was making noises and sunday was sounding worse. These concerns were what was on the form. I started to explain to girl at front desk that my husband works in an location where he has to replace hairdryers as that sound may be sparking or a misfire and fire hazard- she chose to interrupt me to say that would be why he would be knitpicky. August 6, 2014
Rated 4.0 out of 5.0 by Great stay Great hotel with great service. A bit pricey, but I would really recommend this hotel for others. Also very clean. August 6, 2014
Rated 5.0 out of 5.0 by Very pleasant stay No Airport shuttle and Business Centre. No special club perks offered or mentioned. Otherwise everything else is great. August 5, 2014
Rated 4.0 out of 5.0 by Larry Not that good. Expensive restaurant. Survey far too long. August 4, 2014
Rated 5.0 out of 5.0 by great hotel fantastic location and value with friendly staff with an onsite restaurant that was top notch August 4, 2014
Rated 5.0 out of 5.0 by Business overnight stop Situated on route to my next stop. Plenty of parking, friendly staff, good restaurant.. July 30, 2014
Rated 5.0 out of 5.0 by Awesome room Great hotels. Would recommend to family, friends, ad business colleagues July 28, 2014
Rated 5.0 out of 5.0 by Friendly Staff The staff was very friendly and helpful. One night both my internet and tv were not working. Within 10mins they had them both working and I didn't have the issue again. July 28, 2014
Rated 5.0 out of 5.0 by Clean and Friendly I didn't know where I was going to stay that night and drove up on this beautiful property. Staff was super friendly and the bar/lounge was excellent!!! Highly recommend! July 28, 2014
Rated 5.0 out of 5.0 by 53 Dave Business Trip- Windsor Outstanding helpful staff! Hotel appearance and guest room very nice and clean. I thought the dining area should have open later. July 25, 2014
Rated 5.0 out of 5.0 by Great Stay It was a very nice hotel stay from start to finish. Hotel room TV was hard to use but I hardly watch TV anyway. July 20, 2014
Rated 3.0 out of 5.0 by Stuck in the elevator During our stay the elevators did not work properly. My family and I were stuck in the elevator for approximately 15 munites, which scared my children. They were afraid to use the elevator the rest of the weekend. This made our stay difficult when your room was on the 7th floor. Did not feel that the person on the elevator phone genuinely cared for our situation. July 15, 2014
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