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Rated 4.2 out of 5 by 156 reviewers.
Rated 5.0 out of 5.0 by Great service A large group attended an anniversary party that my husband and I hosted. The rooms, the bar staff, the catering staff...fabulous. A great place to stay. October 9, 2013
Rated 5.0 out of 5.0 by Great Employees The worker who was working with me to book my room was very professional and took care of me especially when I am out of the U.S.A. She understood my situation and took care of me. Excellent room and I did sleep well. Thanks! Kou October 8, 2013
Rated 5.0 out of 5.0 by Buisness traveler As always thanks so much to the entire staff, you make me feel at home while I am away. Thanks Steve October 8, 2013
Rated 1.0 out of 5.0 by Terrible Stay - Platinum member Where do I start...after using points for two rooms to stay one night, we found the room was average and the air conditioning did not adequately cool the room. The worst part was the noise in the hallway until almost 1 a.m.(we needed to be up at 5 a.m.) even though multiple calls were made from both rooms. I was told at checkout only one person was at the desk and could not leave to remove the children from the hallway . Finally, after receiving a call two days later from the manager who told me she would look into the situation, possibly refunding points, I have not heard back. I expect better from IHG and Holiday Inn. October 5, 2013
Rated 5.0 out of 5.0 by Nice room and great staff Great room for the price we paid. The staff was very friendly and welcoming. I love staying at Holiday Inn. It's my preferred hotel choice. October 3, 2013
Rated 4.0 out of 5.0 by Nice Room Very nice room! Glad to be a IHG member! Nice to be upgraded and be so comfortable. September 23, 2013
Rated 4.0 out of 5.0 by Great Staff Over the past 2 years I have had the pleasure of interacting with the Staff at all levbels, the Desk, Food and Beverage, Housekeeping, Maintenance, Guest Services, and even management. The Staff at alll levels of this Hotel are exceptional. They are freindly and very helpful and go out of their way to make you feel welcome and not just another guest passing thru. Whenever my travel plans require me to be in the Widnsor, ON area I make it a point to stay at this location. Warm regards, Frank September 12, 2013
Rated 5.0 out of 5.0 by comfortable beds, clean hotel.quiet. Excellent visit. Our room was very clean and was the first time ever that it was quiet anywhere we've stayed and had no problems sleeping or sleeping in. Very friendly and polite staff . Thank you September 11, 2013
Rated 4.0 out of 5.0 by Comfortable Stay Have stayed at this location several times now and overall it is a great location... The business or executive rooms are great... my largest challenge with hotels is having enough outlets to plug in all my devices (laptop, tablet, cell etc...), but these rooms are well equipped to handle it all plus more. September 9, 2013
Rated 4.0 out of 5.0 by comfortable room and pleasant staff Quick and efficient services; good location to downtown Windsor and across bridge to USA. Clean and comfortable rooms. September 9, 2013
Rated 4.0 out of 5.0 by Pleasant Friendly staff and comfortable clean rooms I stay often and always want to come back. Thank you. September 3, 2013
Rated 5.0 out of 5.0 by Excellent from staff to room to service great restaurant too come to Southern Ontario, the weather is like Florida, the service is exceptional with a smile, exceptional service, great rooms, wonderful hotel, feels like a 6 star, even fax and computers to use free of charge, the food is amazing in the restaurant, you are really made to feel at home in this hotel, the staff are very friendly and helpful without being asked, and the weather is truly amazing - highly recommended, one of the best holiday inns i have ever stayed in - well done windsor!!!! September 2, 2013
Rated 5.0 out of 5.0 by Comfortable bed and an amazing suite!!!! The suite was well laid out! I truly enjoyed having two bathrooms. The bed was so comfortable, that we slept in two morning which never really happens in a hotel. The front personnel were very friendly and helpful! Thanks for making our vacation great!!!! August 30, 2013
Rated 4.0 out of 5.0 by Great stay! Very happy with our stay. Staff was very friendly and accommodating. Nice pool and fitness centre. August 29, 2013
Rated 5.0 out of 5.0 by Nice and friendly - Holiday Inn (Ambassador Bridge) Windsor Canada We enjoyed our stay - the room was clean and comfortable and the staff helpful and friendly. Thank you Holiday Inn (Ambassador Bridge) Windsor Canada August 29, 2013
Rated 5.0 out of 5.0 by A Great Place to Stay We spent one night in Windsor and we will definitely be back! The staff was terrific, informing us of the events that were taking place on both sides of the border. They provided us with Google map instructions to nearby shopping areas. The location of the hotel is on the main street and easy to find. There's lots of parking. The decor is up-to-date and the pool area was nice and quiet when we went for a swim. It was a lovely stay! August 22, 2013
Rated 5.0 out of 5.0 by Great Stay Very clean and comfortable...friendly staff...the restaurant (Grill 55) is quite good. I recommend the grilled steak salad. Nice location. August 21, 2013
Rated 3.0 out of 5.0 by Unsatisfactory property Unpleasant experience at this hotel. No morning coffee available, other than the hotel room garbage that's been there for an unknown period of time. No morning newspaper at my doorstep, an unusual thing as I've always had them left outside my suite. Free WiFi is hit or miss. Cable TV selection is terrible to say the least. No comps for loyal platinum members. August 21, 2013
Rated 5.0 out of 5.0 by Clean & comfortable room. Great location. Room was clean. Bed was comfortable. Great pool for kids. August 21, 2013
Rated 5.0 out of 5.0 by Clean, convenient and comfortable We were staying in Windsor to attend a weekend course at St. Clair College and this hotel was conveniently located, just a 5 or 10 minute drive to the college. The hotel is very clean and comfortable and staff are very pleasant and helpful. We ate dinner at the hotel's restaurant Grill 55 and it was great; very tasty and reasonably priced for the qality of the product. We would certainly stay at this hotel again and would recommend it to others. August 21, 2013
Rated 4.0 out of 5.0 by Nice rooms, poor accessibility service My family stays at this hotel every fall and spring when we travel back and forth to bring our son to Windsor University. The rooms are always clean and well prepared. But for some reason, our reservation is usually botched. I always call well ahead to arrange two adjoining rooms, as an accommodation to a member of our family requiring extra support. Only once has this requirement been ready for us, even when we are assured all will be fine, we arrive to find our two rooms are across the hall from each other. Why? August 21, 2013
Rated 1.0 out of 5.0 by Do Not Stay Here Noisy, noisy, noisy. We did not get the room we paid for and the room we were given was not even as described by the hotel clerk. The housekeeping staff banged on our door at 8:40am for cleaning and woke us up after a long night of non sleep due to excessive hotel guest noise. August 20, 2013
Rated 2.0 out of 5.0 by Resturant and Common areas Even though the Staff were nice & comfortable bed the common areas not air-conditioned, the bar area closed at 11, no room service or food after 11:00 even on the weekend, the room is dated, even though is was the "best room in the house "!!! very inconvenient, sorry Holiday Inn, it is time to raise the bar August 16, 2013
Rated 5.0 out of 5.0 by great visit Great room, helpful staff. All in all wonderful. It could benefit from an outdoor patio for drinks and relaxing. August 14, 2013
Rated 5.0 out of 5.0 by EXCELLENT STAFF! The employees of the hotel were EXCELLENT. The front desk were all very welcoming, friendly, and easy to talk with. The hotel can be trusted, as the staff. We left beyond cash money in a dresser drawer, and it was found, and wired to us! This hotel was very clean, and well maintained. The pool area was also very well kept and relaxing. Thank you! August 14, 2013
Rated 5.0 out of 5.0 by Beautiful hotel Recently updated. Attractive decorating, beautiful pool facilities, upscale restaurant. Staff are exceptionally friendly and helpful. We were travelling with our disabled son. The hotel was easily accessible except for the bathroom for showering (we were in a suite) but we were able to use the pool area showers for his shower. To be fair to the hotel we did not request an accessible room. August 12, 2013
Rated 4.0 out of 5.0 by comfortable and quiet Clean, quiet and comfortable room close to most Windsor amenities. Continental or full breakfast would have been nice considering most other modern competitors are providing this and more. August 4, 2013
Rated 5.0 out of 5.0 by excellent staff and a very nice property the staff were so nice and so helpful. diner was terrific. August 4, 2013
Rated 3.0 out of 5.0 by Good Value The one night stay at this Holiday Inn was comfortable with a couple of irritations. The elevators were extremely slow in getting to the lobby. A couple of other guests had experienced problems being stuck in the elevator. Perhaps this was due to the thunderstorm that went through the area the day before. The check in was quick and the desk clerks were efficient, polite and informative. The room itself was extremely clean and the beds were comfortable. The airconditioner was very loud awakening us every time the compressor kicked in. I finally put it on just "fan" to avoid the noise. The fridge was noisy as well and I had to turn it off to ensure quiet. July 26, 2013
Rated 4.0 out of 5.0 by Summer 2013 this was a work trip. Stayed Mon-Sun. Great service, housekeeping staff was the best part of the group. They answered all my questions, directed me to several venues... only issue I had was outside hall noise on the weekend. Kids running up and down halls - didn't complain to desk but assumed they would have been able to see activity on security cams. I would definitely stay again. still waiting to receive rewards recognition... July 26, 2013
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