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Rated 4.1 out of 5 by 90 reviewers.
Rated 5.0 out of 5.0 by Great Location The location is great. Close to the casino, bars, restuarants in the downtown core. September 5, 2014
Rated 3.0 out of 5.0 by Small rooms - overpriced Room size could be improved. Bathroom size very small, could barely fit between the toilet and the sink. The cost of the room for this area is way too high. No inroom movies, no mini bar. Parking was a nightmare, and the parking area was absolutley filthy, needs to be power washed from top to bottom. Include a breakfast or some sort of snack in the morning, almost every other property in the area offers something. August 27, 2014
Rated 2.0 out of 5.0 Bad Eating Experience The restaurant is dingy and not very clean looking. The wait staff ignored us and we had to ask another customer to look at a menu. The breakfast was cold, bacon overdone and the potatoes were scorched black. When I fell on the patio nothing except an offer of ice was forthcoming. August 25, 2014
Rated 4.0 out of 5.0 by Older Hotel but very clean and great staff Had a great stay. Great location. Room was very clean and the staff very friendly. The common areas well maintained. The adjacent restaurant was separately owned and operated but complimented the décor of the hotel. Reasonable rate. I wouldn't hesitate to recommend this hotel to friends and family. August 23, 2014
Rated 4.0 out of 5.0 by Great Location Everything was perfect during our hotel stay with the exception of the karaoke bar across the street that kept me awake. When I stay there again I will ask to be on the opposite side of the hall. August 20, 2014
Rated 4.0 out of 5.0 by Unprofessional service in Restaurant The Hotel was to noisy from the out sight and insight. The Restaurant staff was friendly, but definitely needs proper training in serving guests and telling what is available on the menu and check with the guest if it is o.k. to change an item if one is not available. At the end of a dinner not just bring the bill...Offer coffee and dessert...Ended up having dessert and coffee at an other place. August 14, 2014
Rated 5.0 out of 5.0 Thanks for the upgrade! Upon arrival, I was upgraded to a King Suite, which was indeed Sweet!. Hotel and staff are great. You can walk to great streetside bars and restaurants. About 5 blocks from riverfront park, which is beautiful. The guests who are returning from bars and casino are pretty loud thoughout the night, but then, just about any hotel in this area is going to have the same problem. August 7, 2014
Rated 1.0 out of 5.0 by Noisy old Hotel Hotel is right above the nightlife and it needs to be renovated. Very noisy. Thankfully the old room had an older style air-conditioning unit that was noisy and drowned out the street below. August 7, 2014
Rated 2.0 out of 5.0 by Unhappy with my only stay Rooms are dirty, bathrooms are less spacious, currently only one elevator working (both hotel guest and staff use the same elevator). July 28, 2014
Rated 5.0 out of 5.0 by Great Staff Hotel is very clean, staff are great! Parking a bit tricky. July 27, 2014
Rated 2.0 out of 5.0 by Loud, Small Bathroom The bathroom was extremely tiny, could hardly move around in it. No room for toiletries, etc. Located near the elevator being repaired made for noisy days. Was given the wrong room number at check in, took some time to sort it out. July 23, 2014
Rated 5.0 out of 5.0 by Excellent friendly service We stayed at this hotel for a wedding and we were impressed with the friendly, competent and attentive service provided by all of the staff from front desk, to restaurant, to chamber maid. Great bunch of people who seem to like their work and made our stay very happy. July 22, 2014
Rated 5.0 out of 5.0 by Great Stay! We had a very nice stay. Rooms were very clean, nice king size bed. All hotel staff were extremely accommodating, friendly and really helpful. There's lots of restaurants in the area. Casino wasn't too far of a walk either. Would definitely stay again! July 8, 2014
Rated 5.0 out of 5.0 by Breakfast Breakfast should have been included in the Hotel like many other locations. The Hotel was very good. I had an access card to be able to enter the hotel from the parking, but the door was always open, even lete at night. July 1, 2014
Rated 5.0 out of 5.0 by Great location Short walk to the river and the casino. Friendly and helpful staff. clean room with comfortable bed and choice of soft or firm pillows. June 26, 2014
Rated 4.0 out of 5.0 by Great location I enjoyed staying at this location. The staff was very friendly. There are two things that you should be aware of. The first is that the elevators are being worked on, so there is only one running at the time and it can be a while before it shows up. According to the sign, the work is due to be finished on June 30. The second is that the bathroom is small, and the toilet is wedged into a small area at the front on the bathroom. This makes things interesting if you're a larger person or have mobility issues. Otherwise, I was very happy during our stay and would definitely book there again. June 26, 2014
Rated 3.0 out of 5.0 by Parking Overall the hotel was acceptable considering we were there to sleep. One problem experienced was parking. I arrived to the hotel at 02:30 am after flying into Toronto airport and driving cross country to Windsor. The roads leading up to the hotel were blocked due to weekend revelers. After driving around a few times I decided to contravene the blocked sign. I was confronted by a police patrol vehicle to whom I explained that I had just arrived from the UK and I was heading towards the Holiday Inn Express. Eventually I was allowed to continue heading towards the hotel. The hotel does not have any sign indicating that there is additional parking in the basement for Holiday Inn residents. June 17, 2014
Rated 2.0 out of 5.0 by Nice Place We came across the border from a Tigers game, and it was hard to find the hotel because the entire street was closed except for the part that the hotel was on. The staff was friendly, the room was nice and the bathroom was clean. The mattress and pillows were comfortable but we were placed next to the elevators and could hear them throughout the night. AWESOME (not). Then we tried to use the pop machine to get a water but it was out so we went to the floor below and it only takes quarters. Finally getting quarters it took $1.75 but would not take the last quarter. After ten minutes I just gave up and got my quarters back. (Although they were Canadian, not USA). The check out time was not until noon so that was nice but the room was kind of small. Just enough room for a bed, TV, mini fridge, and bathroom, just enough. Overall, it was nice but I would try somewhere else next time. June 10, 2014
Rated 4.0 out of 5.0 by Fabulous Staff!!! The staff was friendly and efficient! They were quick with check in and out; also extremely helpful finding the perfect places to eat based on what type of food we were looking for. June 1, 2014
Rated 5.0 out of 5.0 by great place i stay here a lot and I love it! great staff and good food ! May 27, 2014
Rated 3.0 out of 5.0 by Upgrade as a platinum member, I always ask if an upgrade is available, I was told that I had been upgraded to the 6th floor. I went to my room & it was the same room type that I had booked, I looked around the 6th floor & it looked like any other floor. On my way out to dinner I stopped at the front desk to inquire what was so special about the upgrade they had given me. I was told that the rooms on the 6th floor had "upgraded" things in them. I asked what was upgraded & was told the clock radio was. I thought she was kidding, but she was serious. It's great to be a platinum member April 29, 2014
Rated 2.0 out of 5.0 by timmo Very good location, excellent service. Only complaint was a big sign on the elevator "out of service" for the next 2 months! And I was on the 6th floor.... April 24, 2014
Rated 1.0 out of 5.0 by Not worth the rate. The lift didn't work, or one of the two available worked, but it was too slow to wait for. The rooms where not sound proof at all. The 3rd floor is very noisy with its traffic to the swimming pool. The restaurant lacked décor and offered zero atmosphere. This hotel's only advantage is it's location. April 16, 2014
Rated 5.0 out of 5.0 by Friendliness, peaceful, clean.. perfect for me I was thinking of trying a different hotel, just for a change. But I thought "why fix it if it's not broke" Of the times I visited each and every time, I was welcomed with a genuine smile and such a friendly attitude. My room was clean and oh so comfortable, the pillows, seems like such a miniscule item but to me with a sore neck it means the world to me. The Lobby starts my day, early in the morning it's so peaceful, a coffee and a paper, perfect. The area I love, restaurants the river, sometimes I wish I could call it home. April 14, 2014
Rated 4.0 out of 5.0 by Excellent Management and Staff For business travelers this is a great location in the downtown Windsor area. The rooms are clean and comfortable and the management and staff are excellent. April 4, 2014
Rated 4.0 out of 5.0 by great hotel - mediocre location This was a great hotel to stay in - the rooms were comfortable, the staff offered great service, and the food in the restaurant was delicious. The only downside to the hotel is that most of the surrounding area is dead - compared to when I was last year a few years ago the number of restaurants and bars in the area have drastically declined. There are a number of restaurants and bars in the area with "opening soon" signs in the windows - maybe that means that the area will come back and take away this one bad factor. March 30, 2014
Rated 5.0 out of 5.0 by Great place to stay Love it. Very comfortable. Great location downtown windsor. Plenty of places to go eat and very close to the detroit river walk. Staff is great and very helpful. Highly recomend this hotel for cleanliness and comfort. March 25, 2014
Rated 4.0 out of 5.0 by Good value Check in was fast and easy. Location is right downtown very close to tunnel entrance. Free parking was an added bonus. The room had a comfortable bed but the bathroom was very dated. The windows didn't offer much in the way of silence as you could hear people down on the street and I was on the 7th floor. But it wasn't too bad. Overall, a good value. March 25, 2014
Rated 5.0 out of 5.0 by best kept secret I loved my stay at the Holiday Inn Windsor. it was a great location and the staff was friendly. I forgot my razor at home and they had some disposable ones at the front desk. The room was nicely cleaned an quiet which I enjoyed after a hard days work. would recommend this hotel and will come back when I am in town. March 19, 2014
Rated 5.0 out of 5.0 by comfortable clean and great staff room was clean stay often on business in heart of downtown can walk most places has a nice small bar\restaurant attached with great food and friendly staff as well March 2, 2014
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