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Rated 4.3 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Always feel at home! We frequent this location in the winter when the highways out of Winnipeg get to bad to go home. The staff always make us feel at home! The little extras like making sure I have extra coffee and hair conditioner already in the room upon check-in are most welcome! My son loves the free cookies and kids meal. We love the pool and my son enjoys Pirates Cove! The biggest perk is the underground parking in the winter! Keep up the excellent service Holiday Inn - you're doing well!! :) February 25, 2014
Rated 5.0 out of 5.0 by Super time We had a wonderful overnight stay on Jan.30 Grandchildren loved Pirates Cove and pools (nice and warm) and so did we. Even the fish in the elevators excited the grandkids. Friendly, accommodating staff. Warm underground parking. Room was spacious. We will be back! February 3, 2014
Rated 5.0 out of 5.0 by comfortable room, fantastic service, very friendly We stay at this hotel whenever we are in Winnipeg. We find the service from the staff to be beyond approach. They are friendly and very accommodating. The shuttle service to airport and Polo Park is a service unparalleled. It is our favorite hotel in Winnipeg January 28, 2014
Rated 3.0 out of 5.0 by Great place for kids to play but disappointed with the room Before I booked I read the hotels description and under facility it says that the hotel was renovated in 2009. So I booked. I checked in and everything looked really nice until we opened our room and it was very outdated. The room still had the original bottle opener (still attached to the counter) the wallpaper was torn in several places. We were not happy about this so I contacted the manager and he showed me another room ( which I am sure that he picked a slightly better condition room) he said we could move to that one but it was hardly worth it. I showed them the website where it said renovated in 2009 and all the said is that it was the lobby and hallways. I found this very misleading The room was clean just very small and very outdated. The pool area and play area is very good and the underground parking was nice ( our SUV just fit)! January 10, 2014
Rated 5.0 out of 5.0 Hospitality Canadian style From the early morning welcome to the late stay, we were pampered. Underground parking on a cold January morning was most welcome. The offer of a late checkout was timely. Returning from a long flight and switching time zones, we were delighted to learn that we could sleep late. Friendly polite staff were evident. We continue to find that this is an excellent hotel with excellent staff as well as a very convenient location. January 8, 2014
Rated 5.0 out of 5.0 by New Years Eve..... We stayed at the hotel for New Years Eve night the hotel had over 500 kids for this night. Everything was GREAT!!!! Staff were well organized and kept everything under control. Very kid friendly place. staff went out of there way to make sure EVERYTHING went smoothly. With that many kids I was worried, but I did not see any problems. It was very loud but that was to be expected. Kids ate free for breakfast and the buffet was just ok (not great value for the money) Grounds and rooms were clean. staff came by many times picking up garbage and offering service items ie cups napkins plates ect. It turned out to be a very enjoyable night.. Happy New Year January 5, 2014
Rated 5.0 out of 5.0 Kids loved it, and so did we We as grandparents took our kids and our grand kids, ages 1 to4 to this hotel to enjoy the pool and climbing structure. We got more than expected...we totally enjoyed the suites we booked. Largest/roomiest suites we had ever stayed in, and a totally separate bedroom. Our kids loved this as it made it a lot easier to put their kids down to sleep. Also had full size oven and fridge, which was awesome. Fridge had enough room for left overs, and we could reheat left over pizza in the oven instead of a microwave. Grand kids just had a blast in the wading pool and the climbing structure. Spent hours and hours on it without complaint. They allow adults to climb on it also, so we were able to take total care of our grandkids on the structure, which was just great! They never got bored on it. Wading pool water could have been a bit warmer. We had breakfasts in the restaurant, which were really good. A bit pricey, each plate being offered around $10, but kids eat free, so that worked out ok. Would go back in a heartbeat. January 2, 2014
Rated 5.0 out of 5.0 Great Stay at a Great Hotel My family and I generally stay at this hotel in Winnipeg due to the nice play area for our children. We were very pleased at our check-in with this hotel as we stayed on December 23 2013, and upon arrival we were told we were being given a complimentary upgrade to a Suite. The suite was beautiful and the kids were blown away by the size of the room. It was a corner suite with two queen beds and a pull out couch in the living room, as well as a dining room table with chairs, and a kitchen sink, cupboards, mini fridge, coffee maker and microwave. The TV's in both the main area and bedroom were both good sized flat screens. The room was very clean, spacious and quiet. The play centre, as always, was a hit for our 3 children. The pool was very warm, which I was pleased with! The fitness centre was clean and is well maintained. We very much enjoyed our stay at the Holiday Inn Airport West and will definitely be returning for future visits! January 1, 2014
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