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Rated 4.2 out of 5 by 74 reviewers.
Rated 4.0 out of 5.0 by Not sure what the service person was thinking Room had a great view and decent. However I did have two issues - B being the minor and most likely would have been forgotten if not for the first incident : A) Not sure if I should be upset or amuse about the servers narrow view of the world. Sat down for dinner, given a menu and was immediately told someone will over to translate the menu. Look at her surprise and check the menu to see what language it was in, as expected English. Pretty ignorant to asume if one is not Caucasian automaticly they can't speak English. B ) Cap was partially off the body lotion bottle and secondly lotion was near the top of the bottle. If the bottle was sitting as it should on the counter, there shouldn't lotion on the top. You would almost think someone use it and didn't cap it back properly. I did email the hotel requesting an email address for a management contact and nada - no rsponse. August 25, 2014
Rated 3.0 out of 5.0 by Short stay Hotel locates in a very good location to UoM where is my destination of business. Waling distance to Tim Hortons for breakfast. August 25, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, good location I could have selected other hotels, however, I have always been very pleased with Holiday Inn hotels. August 23, 2014
Rated 4.0 out of 5.0 by Nice Hotel Stayed only a night so not sure how representative this review is. The much of it we used was generally okay. We didn't get hot water in the shower but I guess this might have been a small glitch for that day. The staff were very accommodating in seeing what they could do to compensate for the problem. Overall, it was good. August 23, 2014
Rated 5.0 out of 5.0 by Clean rooms and friendly staff The rooms were very clean at this location. Also, When I arrived at the hotel, I could tell right away that the staff was very friendly and genuinely cared about my experience at this hotel. I would recommend this location. August 21, 2014
Rated 3.0 out of 5.0 by Time for a Renovation! This should be an Express property....and it is in despearate need of a renovation!! The staff were all very helpful and accommodating but the place has really gone downhill. Won't stay there again if I have a choice!! August 18, 2014
Rated 4.0 out of 5.0 by Great Stay Overall I had a great say at the hotel. Had the clock radio go off in the room next door two nights in a row (no guests staying in that room) called the Front Desk and they fixed the problem immediately. August 18, 2014
Rated 5.0 out of 5.0 by Review Our company books this hotel, frequently. I have always been greeted with FANTASTIC Customer Service at Reception.. They really ensure they cover all areas to ensure you enjoy your stay. August 18, 2014
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